Jim Spink | Page 4

Terrible. Had my car in just to have a cargo liner installed and strut caps. 15 minute job. Was told I had to leave my car all day. A sizable dent was Had my car in just to have a cargo liner installed and strut caps. 15 minute job. Was told I had to leave my car all day. A sizable dent was put in the hood of my vehicle while in Honda of Kenosha's possession. Was made to feel like it was my fault they dented my car. Brought it back to be fixed. Car was gone for over a week. I was not given a courtesy vehicle to use even though I have to go to cancer treatment daily. Asked about the AC that I discovered was not working since I only bought the vehicle 6 weeks ago. Inquired whether it may not have been fully checked before I bought the car. Mr. Moussa was INCREDIBLY rude, cut me off, talked over me and was incredibly condescending. Insisting that the car was fully checked out and that could not have possibly been the issue. Although, funny enough when I posed the question to the service manager Mr. Rohrssen he stated that they would not have checked the AC because it was February when the did the service check - yet they certified on the checklist on the car that it was checked and functional. Probably should not indicate that something was checked when it was not on the official forms for the vehicle. Pretty sure the State of Wisconsin has rules about that. All in all, regret buying a car from here and would not recommend anyone else do so. More

by indigolori Verified Customer Verified Customer

Helpful 2

Report | Print

Great time working with Honda of Kenosha. I would recommend them gladly. Very Friendly folks. I would recommend them gladly. Very Friendly folks. More

by ecavil Verified Customer Verified Customer

Helpful 0

Report | Print

Friendly. Helpful. Came in looking for a CR V and they helped us. Made shopping very easy Helpful. Came in looking for a CR V and they helped us. Made shopping very easy More

by jems1950 Verified Customer Verified Customer

Helpful 0

Report | Print

Very professional. Answered all questions and worked to meet our needs. Jim Spinks was great. Answered all questions and worked to meet our needs. Jim Spinks was great. More

by krbgolf Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent service at this location as always. Will continue to come back every time. Thank you Will continue to come back every time. Thank you More

by Sls1995 Verified Customer Verified Customer

Helpful 0

Report | Print

Very good dealer to work with honest and helpful very competitive price and sales people were excellent. This is the second vehicle I have purchased there and would go back again. competitive price and sales people were excellent. This is the second vehicle I have purchased there and would go back again. More

by RJT Verified Customer Verified Customer

Helpful 0

Report | Print

I don’t have any complaints. Found the car I liked, had someone help me, test drove it, and bought it. Very helpful and direct. Found the car I liked, had someone help me, test drove it, and bought it. Very helpful and direct. More

by yoshibahena Verified Customer Verified Customer

Helpful 0

Report | Print

They seemed to change at the end when we got deal we wanted...expected them to be kinder after a 25000 purchase. wanted...expected them to be kinder after a 25000 purchase. More

by lpvoss1 Verified Customer Verified Customer

Helpful 0

Report | Print

Friendly atmosphere staff was polite friendly jim was awesome easy to work with Will some back awesome easy to work with Will some back More

by kmihaj2 Verified Customer Verified Customer

Helpful 0

Report | Print

I felt taken care of. They explained all of my options and I felt they cared about the best decision for me. They explained all of my options and I felt they cared about the best decision for me. More

by buchholz.erika Verified Customer Verified Customer

Helpful 0

Report | Print