My experience at ford was very successful, Rick and Jimmie were of excellent service and were very helpful for me learning everything about the truck. I have full trust in these employees and would recommend them.
"Excellent Dealer and Buying Experience"
- Becky G
This was an excellent experience that turned a just looking day into a great deal on a new truck. Alfred and Jeff were very helpful and made it an easy purchase. The price was marked on windshield which was what got us to stop. The deal was easy was not the usual back and forth price game like most dealers. And they were very accommodating on added values wanted . The finance department was a breeze, Sam in after market was very helpful. Parts were very friendly and helpful on finding a bed liner for us . Technical advice from Jimmy was very helpful on the Sync system with my google phone.
"No Pressure and Gets things done"
- Kevin L
I have co workers and neighbors who all recommended Rick. I now know why. Rick was knowledgeable and helpful, without any pressure. His experience really shines through. I don't spend this amount of money very often and he made the purchase of my 2019 F250 Super Duty smooth and easy. Everyone else at the dealership that I dealt with, from the greeter upfront to David "MIT "Welch in Finance to Jimmie "the SYNC Wizard"" all gave me the impression that Rick was "The Man" and his customers are absolutely to get the Red Carpet treatment.
"The best car buying experience I have ever had"
It was a totally pleasant experience from start to finish. Rick Dike handled everything and Jimmie Mathews spent the needed time to help me understand how everything worked.
"He's not just the Finance Manager"
Tut was the ONLY person on a rainy day that was willing to help me find out some information on a 2017 F250 on the lot. Not a single sales guy (or the other finance guys he was near stepped up). His personality is very energetic and personable. He got my sense of humor and played along. If I HAD to go through Ford for financing, I have a feeling he would have made my experience the BEST I'd ever had. He was sad that I brought my own NFCU check and I was sad I didn't get to close with him (David was cool but not Tut cool).
Eddie - Made my negotiations pretty painless and was quick to ensure I had first dibs on the truck I was considering; Only other thing I wish I'd gotten would have have gotten my Military appreciation or Ford Loyalty $$ on this deal.
Jimmie - SYNC guru that even I stumped (LOL)
Ezra - You were the one guy that I felt I could talk to about issues in the past, and you're going to be my "Go-to Guy" from now on!!
If you have the pleasure of working with ANY of these guys, they will treat you right - tell them Slink sent you.
"Nice experience, great dealership"
Visited 5 Star to purchase a new car. Staff was friendly, and helpful. Left with a beautiful new car with a price below what I was expecting.
Very Nice and Clean Facility, Very friendly Staff, Water provided for Customers. I kept my last F150 for 7 years so was dreading the process of getting a new truck. I was so wrong. The experience was excellent! Efficient and Low Pressure. Really could not have been Better.
Every time we deal with 5 Star Ford in NRH we leave the dealership smiling. We are always treated well and go home with a good deal and an excellent car. Other dealerships could learn about creating a great, friendly and welcoming ambience by visiting 5 Star Ford in NRH.
- David P
I reasearched online and found about what I wanted but went to the dealership to confirm and test drive. I hit a home run when I got Jeff Smith in Internet sales. After our deal was done he hooked me up with Jimmie Mathews who knows it all on the technology end, SYNC 3 and the like. I met with Tut Edwards in finance and was treated well, what a great personality! Thanks 5 Star!
"An excellent experience with these guys. "
Rick, Davis and Jimmie were great. nThey know their stuff and offered great service and deals. Jimmie was especially competent in his time (which was not rushed) to inform us of all the electronic workings of the new truck. Im looking forward to dealing with these folks again and will not hesitate to recommend Five Star Ford.