Joaquin Pangelian | Page 3

We had a great car buying experience at Flood Mazda. Our salesman, Samuel Cary, was attentive, easy to work with and very accommodating. Thank you! Our salesman, Samuel Cary, was attentive, easy to work with and very accommodating. Thank you! More

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They cannot put the correct phone number on my file. I have asked multiple times to fix it and they keep putting a different phone number. They leave my car unlocked when sitting in the lot for hours (w I have asked multiple times to fix it and they keep putting a different phone number. They leave my car unlocked when sitting in the lot for hours (which would not have happened if they put the correct phone number as I asked multiple times). Always unprepared for appointments. Cancelled multiple appointments the day before. Service department has always been rude and condescending except for one woman that I have spoken to. Unable to separate my account with two other people’s account and seems not to believe me when I give them my name. Shows personal information of the person I said I was not multiple times (happened 2 times). Took multiple days to replace a battery that was under warranty (which may have been due to short staffing, however an eta or follow up calls would have been appreciated). Laughed when I told them I could not afford to keep getting Ubers while they were taking approximately 4 days to test the battery. There are some people that are fairly helpful and friendly, however the multiple interactions I have had with certain people will prevent me from going to this dealership ever again. More

by C_mcch Verified Customer Verified Customer

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They go above and beyond to make sure you get hood service, keep you updated frequently, very customer service oriented. service, keep you updated frequently, very customer service oriented. More

by debpisano Verified Customer Verified Customer

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Excellent service, from day one, easy purchase,Lauren was wonderful, and financing, friendly ,service b department Excellent and efficient was wonderful, and financing, friendly ,service b department Excellent and efficient More

by CHRISTINE_MARTELL Verified Customer Verified Customer

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Professional, friendly, knowledgeable, the best in the business. I had a very positive experience while buying my CX30. I have and will recommend Flood Mazda to everyone I know who is thinking of buyin business. I had a very positive experience while buying my CX30. I have and will recommend Flood Mazda to everyone I know who is thinking of buying a new car. More

by Dennpatti Verified Customer Verified Customer

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Excellent service The Mazda team checked my car over and did an oil change in a very timely manner. Would recommend flood Mazda to everyone. and did an oil change in a very timely manner. Would recommend flood Mazda to everyone. More

by lauramarrone Verified Customer Verified Customer

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Clean, comfortable and always feel like the most important person of the day! I have had my vehicles serviced at Flood Mazda since 2011. The service exceeds my expectations every time. important person of the day! I have had my vehicles serviced at Flood Mazda since 2011. The service exceeds my expectations every time. More

by CNIBOR37 Verified Customer Verified Customer

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Exceptional service and care that I can trust. Listens, empathizes and problem-solves with customers. Listens, empathizes and problem-solves with customers. More

by PJHARDER Verified Customer Verified Customer

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I love it they are the best always take care about me I love thank for all you do for me love thank for all you do for me More

by PRISCILLA.MARIBEL Verified Customer Verified Customer

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Great staff, positive experience. I’m very happy with the deal. I will recommend this dealership to friends and family. I’m very happy with the deal. I will recommend this dealership to friends and family. More

by Blondegeisha Verified Customer Verified Customer

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