Joaquin Pangelian | Page 2

Flood Mazda responded

Dear Michael, Thank you for the 5-Star review. We 100% strive for customer service and upfront, transparent, and hassle-free experience. it looks like achieved that with you. We are always here to help. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

Flood Mazda responded

Good Morning! We love that you are part of the family! Thank you for leaving us a great 5-star review! We appreciate your business and value our customers. Our goal is 100% customer satisfaction, and it sounds like we achieved that with you. Enjoy your new car and we look forward to seeing you again soon. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

Flood Mazda responded

Good Morning, We couldn't be happier that our team provided you with a great experience. At Flood Mazda, we strive to provide our customers with an upfront, transparent, and hassle-free experience. Thank you for your business and we hope to see you again soon. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

Flood Mazda responded

Hi, Thank you for taking the time to write about your experience. It's wonderful to hear that the service department provided you with excellent experience we strive to provide all our customers. We look forward to working with you again soon. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

Flood Mazda responded

Hi, Thank you so much for sharing your experience with Flood Mazda. Our goal is 100% customer satisfaction, and it sounds like we achieved that with you. Thank you for your business and we look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

Flood Mazda responded

Hi David, The Mazda team is happy to hear you always have a great experience with us. We want every experience to be "five Stars"! We appreciate your business and hope to work with you again soon. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

Flood Mazda responded

Dear Colleen, Thank your or taking the time to review our dealership. We value our customers appreciate the reviews. I'm glad they were able to service your car in a timely manner. We hope to service you again. KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

Flood Mazda responded

Maggie Thank you for the positive feedback. CX 5 are a great car. Here at Flood Mazda, we stand by our service excellence! We'll be here when you're ready for the next one! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way

Flood Mazda responded

Thank you so much for kind review and we appreciate the continued support. We are pleased to hear you are satisfied with our services. We look forward to seeing you again in the future. Thank you for choosing Flood Mazda!! Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

Flood Mazda responded

Thank you so much for taking the time to write a review. We will always do our absolute best to take care of our customers whether it's in service or in our sales department. All the best, Jason J. Palmari Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782