Joaquin Pangelian
Joaquin Pangelian at Flood Mazda

Joaquin Pangelian | Page 2

Parts Department Manager

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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42 Reviews

Industry Experience

26 yrs, 2 mos

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42 Reviews

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42 Reviews of Joaquin Pangelian

September 01, 2023

Dealership Rating
Employee Rating

Always a pleasant and highly professional experience both in sales and in Service. No xx. More

by Jr the PT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2023

Flood Mazda responded

Good Morning, We couldn't be happier that our team provided you with a great experience. At Flood Mazda, we strive to provide our customers with an upfront, transparent, and hassle-free experience. Thank you for your business and we hope to see you again soon. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

August 30, 2023

Dealership Rating
Employee Rating

Making the service appointment was smooth, drop off and pickup was easy, and my required maintenance was performed in a timely manner. Flood Mazda/Bruce were excellent to deal with and the video from the More

by FLOOD50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2023

Flood Mazda responded

Hi, Thank you for taking the time to write about your experience. It's wonderful to hear that the service department provided you with excellent experience we strive to provide all our customers. We look forward to working with you again soon. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

August 19, 2023

Dealership Rating
Employee Rating

Everyone who works there is helpful, friendly, knowledgeable, and kind. I appreciate their professionalism every time I go to have my car serviced. 10 stars aren’t enough. They are the best! Th More

by DLBERG1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo , William Albro, All of them!

Aug 21, 2023

Flood Mazda responded

Hi, Thank you so much for sharing your experience with Flood Mazda. Our goal is 100% customer satisfaction, and it sounds like we achieved that with you. Thank you for your business and we look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

August 18, 2023

Dealership Rating
Employee Rating

Top notch, I have had never a bad issue with anyone over there. From the sales people, To the finance department or people in Service. I highly recommend everyone there. More

by DAVID.GLAZIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2023

Flood Mazda responded

Hi David, The Mazda team is happy to hear you always have a great experience with us. We want every experience to be "five Stars"! We appreciate your business and hope to work with you again soon. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

July 21, 2023

Dealership Rating
Employee Rating

The service staff is great and the techs do a good job . They fit me in asap . Thank you More

by colleenlittlefield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Bruce Hanson, Jason Palmari, Steve Furtardo, Kathie Babbitt , William Albro, All employees are kind and courteous

Jul 24, 2023

Flood Mazda responded

Dear Colleen, Thank your or taking the time to review our dealership. We value our customers appreciate the reviews. I'm glad they were able to service your car in a timely manner. We hope to service you again. KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

May 31, 2023

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Employee Rating

Wonderful to business with! I’m on my third CX5!!!! Next year a new one More

by Maggi672
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 07, 2023

Flood Mazda responded

Maggie Thank you for the positive feedback. CX 5 are a great car. Here at Flood Mazda, we stand by our service excellence! We'll be here when you're ready for the next one! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way

February 09, 2023

Dealership Rating
Employee Rating

Everyone I dealt with at flood Mazda a was professional. I will recommend them to everyone I know. The service department is very efficient. They get your vehicle me in and out in a timely manner. More

by lauramarrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russell Cunha, Cody Harvey, Steve Furtardo , William Albro, Mary Harrison, Sales person Lauren.

Feb 09, 2023

Flood Mazda responded

Thank you so much for kind review and we appreciate the continued support. We are pleased to hear you are satisfied with our services. We look forward to seeing you again in the future. Thank you for choosing Flood Mazda!! Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

December 09, 2022

Dealership Rating
Employee Rating

Good service. I was expecting to get my car back on same day but thank you for giving an option to deliver next day at house More

by deveshmistry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2022

Flood Mazda responded

Thank you so much for taking the time to write a review. We will always do our absolute best to take care of our customers whether it's in service or in our sales department. All the best, Jason J. Palmari Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

December 07, 2022

Dealership Rating
Employee Rating

We had a great car buying experience at Flood Mazda. Our salesman, Samuel Cary, was attentive, easy to work with and very accommodating. Thank you! More

by santos.joanne401
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Sam Cary

Dec 08, 2022

Flood Mazda responded

We are so glad to hear you had a great experience. Thank you much for taking the time to leave such a positive review. All the best, Jason J. Palmari Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

December 01, 2022

Dealership Rating
Employee Rating

They cannot put the correct phone number on my file. I have asked multiple times to fix it and they keep putting a different phone number. They leave my car unlocked when sitting in the lot for hours (w More

by C_mcch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bruce Hanson

Dec 01, 2022

Flood Mazda responded

Hello C_mcch, Please allow me to introduce myself my name is Russell Cunha and I'm the General Manager of Flood Mazda. I have read your review and would like to resolve this issue and be sure we can correct the mis communication and discuss this matter. Please feel free to contact me when you wish, I can be reached at rcunha@floodauto.com or (401)284-4700. I look forward to hearing from you and resolving this issue. Thank you, Russell M Cunha

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