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Joaquin Pangelian
Joaquin Pangelian at Flood Mazda

Joaquin Pangelian | Page 2

Parts Department Manager

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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5.0
46 Reviews

Industry Experience

26 yrs, 8 mos

5.0

46 Reviews

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46 Reviews of Joaquin Pangelian

September 19, 2023

Dealership Rating
Employee Rating

Everyone I dealt with at this dealership was pleasant, professional, and eager to answer any questions I had! Flood Mazda continues to service their customers in the same manner long after you have purch More

by Ross60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Russell Cunha, Cody Harvey, Sam Cary

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Sep 25, 2023

Flood Mazda responded

Good Morning, Thank you for reviewing our dealership and the positive 5-Star rating. We always value our customers and appreciate your business. Our goal is 100% customer satisfaction, and we strive to prove our customer with an upfront, transparent, and hassle-free experience. Enjoy your new car. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 15, 2023

Dealership Rating
Employee Rating

Very satisfied with the service and they even washed my car. I’ll definitely go there for service More

by Doloresl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Bruce Hanson, Steve Furtardo, Kathleen Babbitt , William Albro, Jason Palmari

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Sep 19, 2023

Flood Mazda responded

Dolores, Thank you for taking the time to review our dealership. We appreciate the 5-Star review and value our customers. Sometimes its the little things that make it all worthwhile. We look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 06, 2023

Dealership Rating
Employee Rating

Don't know Russell Cunha, worked with Anthony DeAngelis, Cody, and service department - Joaquin Pangolin. More

by MICHAEL.D.JURGENSEN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Anthony DeAngelis

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Sep 07, 2023

Flood Mazda responded

Dear Michael, Thank you for the 5-Star review. We 100% strive for customer service and upfront, transparent, and hassle-free experience. it looks like achieved that with you. We are always here to help. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 03, 2023

Dealership Rating
Employee Rating

Flood Mazda is awesome. My Ford broke down, didn't know what to do. Flood Mazda saved the day...... I am a Flood family 3 Focus now first CX5 More

by MINER202096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Bruce Hanson, Steve Furtardo , William Albro, Jason Palmari

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Sep 04, 2023

Flood Mazda responded

Good Morning! We love that you are part of the family! Thank you for leaving us a great 5-star review! We appreciate your business and value our customers. Our goal is 100% customer satisfaction, and it sounds like we achieved that with you. Enjoy your new car and we look forward to seeing you again soon. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 01, 2023

Dealership Rating
Employee Rating

Always a pleasant and highly professional experience both in sales and in Service. No xx. More

by Jr the PT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russell Cunha, Cody Harvey, Bruce Hanson, Steve Furtardo , Jason Palmari, Justis Nola

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Sep 04, 2023

Flood Mazda responded

Good Morning, We couldn't be happier that our team provided you with a great experience. At Flood Mazda, we strive to provide our customers with an upfront, transparent, and hassle-free experience. Thank you for your business and we hope to see you again soon. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

August 30, 2023

Dealership Rating
Employee Rating

Making the service appointment was smooth, drop off and pickup was easy, and my required maintenance was performed in a timely manner. Flood Mazda/Bruce were excellent to deal with and the video from the More

by FLOOD50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russell Cunha, Cody Harvey, Bruce Hanson, Steve Furtardo

Print
Aug 31, 2023

Flood Mazda responded

Hi, Thank you for taking the time to write about your experience. It's wonderful to hear that the service department provided you with excellent experience we strive to provide all our customers. We look forward to working with you again soon. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

August 19, 2023

Dealership Rating
Employee Rating

Everyone who works there is helpful, friendly, knowledgeable, and kind. I appreciate their professionalism every time I go to have my car serviced. 10 stars aren’t enough. They are the best! Th More

by DLBERG1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo , William Albro, All of them!

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Aug 21, 2023

Flood Mazda responded

Hi, Thank you so much for sharing your experience with Flood Mazda. Our goal is 100% customer satisfaction, and it sounds like we achieved that with you. Thank you for your business and we look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

August 18, 2023

Dealership Rating
Employee Rating

Top notch, I have had never a bad issue with anyone over there. From the sales people, To the finance department or people in Service. I highly recommend everyone there. More

by DAVID.GLAZIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Bruce Hanson, Kathleen Babbitt , Jason Palmari

Print
Aug 21, 2023

Flood Mazda responded

Hi David, The Mazda team is happy to hear you always have a great experience with us. We want every experience to be "five Stars"! We appreciate your business and hope to work with you again soon. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

July 21, 2023

Dealership Rating
Employee Rating

The service staff is great and the techs do a good job . They fit me in asap . Thank you More

by colleenlittlefield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Bruce Hanson, Steve Furtardo, Kathleen Babbitt , William Albro, Jason Palmari, All employees are kind and courteous

Print
Jul 24, 2023

Flood Mazda responded

Dear Colleen, Thank your or taking the time to review our dealership. We value our customers appreciate the reviews. I'm glad they were able to service your car in a timely manner. We hope to service you again. KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

May 31, 2023

Dealership Rating
Employee Rating

Wonderful to business with! I’m on my third CX5!!!! Next year a new one More

by Maggi672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Bruce Hanson, Steve Furtardo , William Albro, Jason Palmari

Print
Jun 07, 2023

Flood Mazda responded

Maggie Thank you for the positive feedback. CX 5 are a great car. Here at Flood Mazda, we stand by our service excellence! We'll be here when you're ready for the next one! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way

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