Joe Biddle | Page 10

2018 Jeep Did Not Make it 7 Miles Before It Died-Can't Fix Bought a brand new 2018 Jeep Grand Cherokee. Car died on the way home - less than 7 miles. We have had the car only 6 days in the 7 weeks that we h Bought a brand new 2018 Jeep Grand Cherokee. Car died on the way home - less than 7 miles. We have had the car only 6 days in the 7 weeks that we have owned the car. The dealer can't and won't fix the car even though they say there is something horribly wrong with the car where it just dies while driving. Sales people could care less that the car is not functional now that the car was sold. Do not use this dealership. What a nightmare. More

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Brought home #8 Just purchased 2017 Ram Big Horn. this is the eight vehicle we have purchased from Videon. This place and its employees make you feel as through your Just purchased 2017 Ram Big Horn. this is the eight vehicle we have purchased from Videon. This place and its employees make you feel as through your buying from a trusted family member. I always feel at home when doing business there. A big thank you to Kevin Roman and Dave Beatty for the consistent effort to get the deal that makes us happy. More

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Friendly sales department, good service The staff at Videon are very helpful from the second you walk in the door. Competitive prices, willing to work with you and always thinking about what The staff at Videon are very helpful from the second you walk in the door. Competitive prices, willing to work with you and always thinking about what's best for the customer. Would definitely recommend to a friend. More

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Great Jeep buying experience I bought a Jeep Grand Cherokee Limited. I had a pleasant experience with everyone I came into contact. Phil Snyder came across as a straight shooter I bought a Jeep Grand Cherokee Limited. I had a pleasant experience with everyone I came into contact. Phil Snyder came across as a straight shooter. Made experience hassle free. Very friendly Dealership. More

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Long time customers My wife and I are long time customers of Videon. The staff are helpful and friendly with a no pressure selling style. They are knowledgeable about the My wife and I are long time customers of Videon. The staff are helpful and friendly with a no pressure selling style. They are knowledgeable about the vehicles and current incentives. The service department is no different! Appointments are available quickly so you won't be waiting weeks for service. Our salesman Phil Snyder was top notch and super friendly! We will continue to make Videon our go to dealership! More

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No nonsense, caring dealership. They want you to be happy. This was my second Jeep purchase from Videon and my experience was just as pleasant the second time around. I worked with Phil Snyder who is very frie This was my second Jeep purchase from Videon and my experience was just as pleasant the second time around. I worked with Phil Snyder who is very friendly, responsive, and he genuinely cares about getting you the right vehicle at a good price. I would highly recommend working with Phil if you want to avoid the stereotypical "games" of car buying. I also utilize Videon's express lane service center. The service work is always high quality and very timely. It's also great to see Mudge roaming around and greeting customers. If you don't know who Mudge is, stop in for an introduction. More

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Excellent customer service with a smile Steve, Joe, and Natasha have gone above and beyond to help make my purchase fast and easy. The service center is always helpful and convenient. Steve, Joe, and Natasha have gone above and beyond to help make my purchase fast and easy. The service center is always helpful and convenient. More

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Honest and trustworthy Yes I am referring to a car dealership. Videon is a great place to do business. Kevin Roman took excellent care of us. From Steve Videon, the sales te Yes I am referring to a car dealership. Videon is a great place to do business. Kevin Roman took excellent care of us. From Steve Videon, the sales team and the service team this dealership takes care of you. Chris T. More

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The only place to buy The only dealership I will EVER go to. I have bought all my trucks at Videon. From the top down you are treated like family. When Steve gets involv The only dealership I will EVER go to. I have bought all my trucks at Videon. From the top down you are treated like family. When Steve gets involved with your deal and wants to know if he can do anything. What more can you ask for. It doesn't matter if you see Kevin Brophy or Nick or Bob cox. Go see these guys and let them help you get what you want. More

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Awesome, no pressure buying experience! Ready to buy our next vehicle and had purchased a vehicle from them before. They were the ONLY dealer whose inventory I looked at because I have had e Ready to buy our next vehicle and had purchased a vehicle from them before. They were the ONLY dealer whose inventory I looked at because I have had excellent experience with both Sales and Service depts. Sales didn't disappoint this time and exceeded expectations again. We were treated well by friendly staff, who appeared to enjoyed their jobs. They answered all of our questions promptly and completely, didn't hide anything, and were honest, open and respectful. Special kudos to Phil Snyder and Matt Bonhage--they treated us really well--recommend asking for them when you visit. More

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