Joe Chapman
Joe Chapman at Executive Honda

Joe Chapman | Page 9

Service Manager

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

4.6
94 Reviews
4.6

94 Reviews

Write a Review

94 Reviews of Joe Chapman

September 12, 2023

Dealership Rating
Employee Rating

I’ve been a faithful Honda owner for the last 25 years, always had great experience with service and sales staff. More

by SCSANDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2023

Executive Honda responded

Thank you for choosing Executive Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 10, 2023

Dealership Rating
Employee Rating

Great! Anytime you have a problem they try to fit you in and very accommodating. More

by NANCY.JANECZEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

Executive Honda responded

Thank you, Nancy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda, we look forward to having you as one of our valued customers for many more years to come!

September 07, 2023

Dealership Rating
Employee Rating

Quick Efficienct service. The staff is friendly and explains why I need specific things done in a way that makes sense to me. More

by ladyray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni, Sean McMahon

Sep 08, 2023

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

September 05, 2023

Dealership Rating
Employee Rating

I continue to be very disappointed with the treatment from the dealership. When I called and asked to talk to Jason the manager, he would NOT take my call. He had the receptionist tell me that my car wo More

by LPARADISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Hocking, Jamie Mastroni, Jay Marin , Alan Ackerman N/A, Bason Hocking, horrible treatment

Sep 05, 2023

Executive Honda responded

Very sorry to hear of your disappointment Ms. Paradise. We strive to keep our clients informed and sounds like there was a miscommunication here and I certainly apologize for that. The arrival of vehicles has been a source of frustration for Clients and the Dealership as transport times have been very delayed. I am glad that you found Jamie helpful and we hope you can have a little more patience as your vehicle is due to arrive any moment.

September 04, 2023

Dealership Rating
Employee Rating

It is an excellent dealership with a knowledgeable staff especially in the service department and also who are accomidating and very friendly. More

by Anthonyamici
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 05, 2023

Executive Honda responded

Thank you so much for your kind words, Anthony, and for taking the time to leave us this wonderful feedback!

August 31, 2023

Dealership Rating
Employee Rating

Ideal location but tricky to pull out of drive way . Honest and transparent upfront .Good people. More

by Harpreetahuja
Recommend Dealer
Yes

Other Employees Tagged: Sean McMahon

Aug 31, 2023

Executive Honda responded

Thanks for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

August 28, 2023

Dealership Rating
Employee Rating

Always quality work with a friendly atmosphere and competent professionals. It's the only place I go to pamper my car. More

by LCONixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2023

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 26, 2023

Dealership Rating
Employee Rating

I have been a customer of Executive Honda for over ten years. From purchasing my cars to having my cars serviced, I have always experienced exemplary service. More

by FERRIECARLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Xavier Matos, Jay Marin , Alan Stein

Aug 26, 2023

Executive Honda responded

Carla, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

July 16, 2023

Dealership Rating
Employee Rating

Always good over the last 30 years I had my service done I never been disappointed More

by GUENTHER.OHLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2023

Executive Honda responded

We are honored to receive your support! Thank you! - Executive Honda Team

June 17, 2023

Dealership Rating
Employee Rating

Excellent service from Executive Honda and the team, especially Sales Rep. Rex who was awesome in taking me through the steps. More

by Mally
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rex Bilachi

Jun 19, 2023

Executive Honda responded

Thank you, Mally! We're so glad to hear that you had an excellent sales experience here at Executive Honda. We'll be sure to pass along your kind words to Rex and the rest of the team. If there's anything else we can do for you, please don't hesitate to reach out!

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