Joe Chapman
Joe Chapman at Executive Honda

Joe Chapman | Page 9

Service Manager

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

4.7
91 Reviews
4.7

91 Reviews

Write a Review

91 Reviews of Joe Chapman

September 05, 2023

Dealership Rating
Employee Rating

I continue to be very disappointed with the treatment from the dealership. When I called and asked to talk to Jason the manager, he would NOT take my call. He had the receptionist tell me that my car wo More

by LPARADISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Hocking, Jamie Mastroni, Jay Marin , Alan Ackerman N/A, Bason Hocking, horrible treatment

Sep 05, 2023

Executive Honda responded

Very sorry to hear of your disappointment Ms. Paradise. We strive to keep our clients informed and sounds like there was a miscommunication here and I certainly apologize for that. The arrival of vehicles has been a source of frustration for Clients and the Dealership as transport times have been very delayed. I am glad that you found Jamie helpful and we hope you can have a little more patience as your vehicle is due to arrive any moment.

Sep 05, 2023

Executive Honda responded

Very sorry to hear of your disappointment Ms. Paradise. I sat with you when you were unhappy with your Salesman and thought we had a good conversation...I had asked Jamie to reach out to you to keep you updated and I am glad you found him helpful. It has been extremely frustrating for our Clients as well as the Dealership with untimely shipments of ordered vehicles. We hope you can have a little more patience as your vehicle is due to arrive any moment.

September 04, 2023

Dealership Rating
Employee Rating

It is an excellent dealership with a knowledgeable staff especially in the service department and also who are accomidating and very friendly. More

by Anthonyamici
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 05, 2023

Executive Honda responded

Thank you so much for your kind words, Anthony, and for taking the time to leave us this wonderful feedback!

August 31, 2023

Dealership Rating
Employee Rating

Ideal location but tricky to pull out of drive way . Honest and transparent upfront .Good people. More

by Harpreetahuja
Recommend Dealer
Yes

Other Employees Tagged: Sean McMahon

Aug 31, 2023

Executive Honda responded

Thanks for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

August 28, 2023

Dealership Rating
Employee Rating

Always quality work with a friendly atmosphere and competent professionals. It's the only place I go to pamper my car. More

by LCONixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2023

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 26, 2023

Dealership Rating
Employee Rating

I have been a customer of Executive Honda for over ten years. From purchasing my cars to having my cars serviced, I have always experienced exemplary service. More

by FERRIECARLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Xavier Matos, Jay Marin , Alan Stein

Aug 26, 2023

Executive Honda responded

Carla, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

July 16, 2023

Dealership Rating
Employee Rating

Always good over the last 30 years I had my service done I never been disappointed More

by GUENTHER.OHLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2023

Executive Honda responded

We are honored to receive your support! Thank you! - Executive Honda Team

June 17, 2023

Dealership Rating
Employee Rating

Excellent service from Executive Honda and the team, especially Sales Rep. Rex who was awesome in taking me through the steps. More

by Mally
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rex Bilachi

Jun 19, 2023

Executive Honda responded

Thank you, Mally! We're so glad to hear that you had an excellent sales experience here at Executive Honda. We'll be sure to pass along your kind words to Rex and the rest of the team. If there's anything else we can do for you, please don't hesitate to reach out!

May 24, 2023

Dealership Rating
Employee Rating

Excellent service and great experience. Sale representative Ryan who helped us is very knowledgeable and nice to work with. More

by Torry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Hocking, Jamie Mastroni , Ryan Nelson

May 25, 2023

Executive Honda responded

Torry, thank you for the review! We appreciate the kind feedback about Ryan and hope to see you again at Executive Honda!

April 24, 2023

Dealership Rating
Employee Rating

Rex Bilachie was the best advisor he help me with every step during my purchase also the service was excellent if you ever want to buy honda car i recommend him thank you for your efforts More

by hicham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Hocking, Jamie Mastroni ,    Rex Bilachie

Apr 24, 2023

Executive Honda responded

Thank you for the review! We are so glad to hear that Rex delivered such a successful purchase experience. Drive safely, and we hope to see you back at Executive Honda!

April 21, 2023

Dealership Rating
Employee Rating

Easy to navigate, associates were very knowledgeable and helpful. Even worked well with me despite me financing through my own bank. Ryan Nelson was a fantastic sales associate that helped me get the exact More

by NickM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Hocking, Jamie Mastroni , Ryan Nelson

Apr 21, 2023

Executive Honda responded

We're thrilled to hear that Ryan was successful in finding you the perfect car, Nick! We'll be sure to pass along your kudos to him. Our team appreciates your choosing to work with Executive Honda and hopes to see you again for your next vehicle purchase. Enjoy the new ride!

...
9

Dealership Inventory (207 Vehicles)

new 2026 Honda Ridgeline car, priced at $47,710
2026 Honda Ridgeline
new
Crystal Black Pearl exterior
Automatic
All-wheel Drive
used 2026 Honda CR-V Hybrid car, priced at $39,984
2026 Honda CR-V Hybrid
used
Crystal Black Pearl exterior
CVT
All-wheel Drive
new 2026 Honda Odyssey car, priced at $53,190
2026 Honda Odyssey
new
Modern Steel Metallic exterior
Automatic
Front-wheel Drive
used 2023 Honda HR-V car, priced at $26,397
2023 Honda HR-V
used
Platinum White Pearl exterior
CVT
All-wheel Drive
used 2023 Honda Ridgeline car, priced at $29,979
2023 Honda Ridgeline
used
Crystal Black Pearl exterior
Automatic
All-wheel Drive
used 2023 Honda CR-V Hybrid car, priced at $35,546
2023 Honda CR-V Hybrid
used
Blue exterior
CVT
All-wheel Drive