Dealership Experience
13 yrs, 4 mos
Industry Experience
17 yrs
Specialties & Trainings
BMW Certified
F&I Legal and Ethical Standards Certified
682 Reviews
Write a Review682 Reviews of Joe Cleaver
January 22, 2020
2020 BMW Purchase Friendly staff, great service, very nice facility and easy financing. No rush, took their time to ensure I understood everything about the process and Friendly staff, great service, very nice facility and easy financing. No rush, took their time to ensure I understood everything about the process and the car. They were very helpful from the time of purchase to the delivery of my car. More
Other Employees Tagged: Alex Wolf, David Soto, david theado , Toby Edward Pacuch , Steven Venden
January 09, 2020
Charlie at Furman BMW was amazing. He was extremely helpful, well versed in the BMW brand and just a pleasure to work with! I will go out of my way to return to Charlie and Furman BMW in Clearwater, F helpful, well versed in the BMW brand and just a pleasure to work with! I will go out of my way to return to Charlie and Furman BMW in Clearwater, FL. Thank you Charlie, thank you Joe and the entire team that contributed to a five stat experience.! More
Other Employees Tagged: Charles Fernandes
January 07, 2020
We were extremely pleased with the level of service from Alex before we even arrived at the dealership. We had some questions regarding the condition of the car we were interested in and needed some reassur Alex before we even arrived at the dealership. We had some questions regarding the condition of the car we were interested in and needed some reassurance before driving from Orlando. Alex Immediately sent a personalized video with an up-close view of the BMW which was very informative and helpful. More
Other Employees Tagged: Phil Bennis, Alex Senko
January 02, 2020
New 2020 X5 M50i New purchase...everything over the phone and email. Fair price and good response from folks involved. In and out of dealership in about an hour for d New purchase...everything over the phone and email. Fair price and good response from folks involved. In and out of dealership in about an hour for delivery and paperwork. Would do transaction over again. More
Other Employees Tagged: david theado , Terrance St. Onge
December 30, 2019
Magnificent service staff Cesar and his crew I’ve had a great experience at Ferman bmw from vehicle purchase finance and service great facilities, great staff I couldn’t ask for more I’ve had a great experience at Ferman bmw from vehicle purchase finance and service great facilities, great staff I couldn’t ask for more More
Other Employees Tagged: Cesar Tereso , Alan Mazur, Dallas cruder .jamie
December 25, 2019
Great service and excellent efficiency Thank you Alex !! Straight forward, detailed info and very courteous. Car met my expectations on all levels. The process was streamlined and effic Thank you Alex !! Straight forward, detailed info and very courteous. Car met my expectations on all levels. The process was streamlined and efficient. No surprises More
Other Employees Tagged: Alex Wolf, Karl Alvarez
December 23, 2019
Well worth the drive Impressed with the people from start to finish. Our sales person was amazing. The manager rocks and the finance guy made things painless. We drove 3 Impressed with the people from start to finish. Our sales person was amazing. The manager rocks and the finance guy made things painless. We drove 3.5 hours to find a car. The BMW dealerships in our area are terrible. Can’t wait to buy our next bmw from Ferman. It’s the only place we will buy our cars! More
Other Employees Tagged: Mary Keller , Alan Mazur
December 22, 2019
Excellent costumer service Very professional and friendly the sales representative Terence St.Onge was impeccably with guidance and making the process smooth as well as the mana Very professional and friendly the sales representative Terence St.Onge was impeccably with guidance and making the process smooth as well as the managers and the financial specialist. I recommend Ferman BMW for the vehicle purchase and maintenance! More
Other Employees Tagged: Terence St. Onge
December 19, 2019
Amazing service, as always over the years Cesar is always helpful and courteous. My service is always great and they always clean the car for me. I will continue to come here for many more yea Cesar is always helpful and courteous. My service is always great and they always clean the car for me. I will continue to come here for many more years. More
Other Employees Tagged: Cesar Tereso
December 16, 2019
Great car! Nice Dealership! Lazy salesman! For the most part the sale was fine. The car is great and in almost perfect condition. I notified the salesman as we were looking at the car that the For the most part the sale was fine. The car is great and in almost perfect condition. I notified the salesman as we were looking at the car that the left rear tire was 5 psi lower than the others. He said he would get it checked out. After finishing with fianance (Joe Cleaver) great guy by the way... I had to track down the young salesman in his office after he asked me to text him when I finished. I had to run through the rain to the other office where he was talking to another employee and I had to weight for them to finish there conversation. I swapped my stuff out into my new car and left as I was already late for an appointment. As I stopped at a long light I checked to make sure the tires had been checked and inflated properly. It showed the same as before. I then called the salesman and his response was “ I looked and all the tires showed green so they should be good. Also the badging on the back of the 328d was missing. When I asked about it he stated that the previous owner had it ordered to not have the badging “328d” on it. After getting home I found the individual badge numbers and letters in the trunk. With the old glue on them. All in all I am still very happy so far with the car and staff that took care of me other than the salesman. He definitely needs some more training. More