I've worked for Ferman BMW/Mini since March 2011. I have been a BMW Service Advisor, BMW Client Advisor and currrently serving as a Finance Manager since October 2016. Prior to coming to Ferman, I was a BMW Service Advisor at another local BMW Dealership for over 4 years. Additionally, I am a retired U.S. Marine Master Sergeant who served 20 years of loyal and faithful service. I am blessed to carry on the Marine Corps' morales, values and ethics in my current career field. Semper Fidelis! (Always faithful)
Read moreDealership Experience
15 yrs, 7 mos
Industry Experience
19 yrs, 3 mos
Specialties & Trainings
F&I LEGAL & ETHICS STANDARDS CERTIFIED
NOTARY
205 Reviews
Write a Review205 Reviews of Joe Cleaver
August 29, 2020
Dallas Crider was my Salesman.He was so patient, he Dallas Crider was my Salesman. He was so patient, he answered all my questions. He made the car buying experience painless and so very easy. Unlike Dallas Crider was my Salesman. He was so patient, he answered all my questions. He made the car buying experience painless and so very easy. Unlike the typical aggressive in your face types. He gave me space. He asked what specifically I was looking for. and he even presented me when video walk-around of the cars he had in mind for me based on my list of wants. He had he car ready and waiting for me when I asked for an extended test drive. When it came down to purchase day. I was offered fair trade on my vehicle. The Sales Manager was very nice and remembered me. He came over and said hello to my family and entertained any questions we had. The gentleman in the Finance office was funny and precise. Very personable. I cannot praise the entire experience enough. We were in and out with a car in 3 hrs. I got the payment I wanted, the car I wanted and the car buying experience you would receive from Ferman MINI of Tampa Bay. I highly recommend you purchase a vehicle with them. When you go. Ask for Dallas. :) More
Other Employees Tagged: Manolo Santos, Michael Stanton , Dallas Crider
July 15, 2020
We had the greatest sales person. (Ryan George ). He showed us everything on the car. The manger was awesome also great they were not pushy showed us everything on the car. The manger was awesome also great they were not pushy More
Other Employees Tagged: Ryan George, Bob Murray
July 13, 2020
JCW Purchase Salesman was a pleasure to deal with explained all the function of the vehicle in great detail. He really knew all about the product he was selling. Salesman was a pleasure to deal with explained all the function of the vehicle in great detail. He really knew all about the product he was selling. More
Other Employees Tagged: Ryan George
July 03, 2020
Back to MINI As usual best in class service, starting with Sara (Sara rocks!) great experience, love the car, second purchased at this dealership, reliability, tru As usual best in class service, starting with Sara (Sara rocks!) great experience, love the car, second purchased at this dealership, reliability, trust and fairness! More
Other Employees Tagged: Manolo Santos, Sara Voorheis, Bob Murray, Michael Stanton , Scott Douglas
May 20, 2020
The service was excellent. The whole staff was very friendly to me and others looking at auto's. I would recommend this dealership to anyone that wants to buy a Mini. friendly to me and others looking at auto's. I would recommend this dealership to anyone that wants to buy a Mini. More
Other Employees Tagged: Dallas- 5 Stars
May 19, 2020
Great Dealership Purchasing experience best I have had. Quick answers to make a quick deal over the phone making it very convenient. Car was ready. Delivery process s Purchasing experience best I have had. Quick answers to make a quick deal over the phone making it very convenient. Car was ready. Delivery process smooth. More
Other Employees Tagged: Manolo Santos, Sara Voorheis , Ron Whiting
May 18, 2020
Overall everyone was very accommodating and professional. Charlie Fernandez was quick to respond and accommodating. It was a unique transaction which required shipping of two cars. Charlie Fernandez was quick to respond and accommodating. It was a unique transaction which required shipping of two cars. More
Other Employees Tagged: Scott Douglas, Charlie Fernandez
May 13, 2020
Enjoyable, fun, knowledgeable, could not and would change any part of the process! We will continue to shop at Ferman for us and our family! any part of the process! We will continue to shop at Ferman for us and our family! More
Other Employees Tagged: Ryan George, Bob Annis, Manolo Santos, Bob Murray, Michael Stanton , AJ Bonnett-Clarke, Derek Cicala, Scott Douglas, Matt Speedy
April 29, 2020
Sales They were Easy to work with and they made themselves available after hours. Friendly service. would recommend to others looking for a car. Great fol They were Easy to work with and they made themselves available after hours. Friendly service. would recommend to others looking for a car. Great follow up. More
April 23, 2020
Tremendous experience! We saw a used Volkswagen Beetle on an internet website and fell in love with it. We immediately called the number listed and it was Ferman Mini in Tam We saw a used Volkswagen Beetle on an internet website and fell in love with it. We immediately called the number listed and it was Ferman Mini in Tampa. After a brief conversation with the sales manager we decided to drive down and look at it the next day. We mad the 500 mile roundtrip to Tampa on Sunday 19 April. The staff was absolutely amazing and the car is beautiful! It was a cash sale and we were in and out in 2:15 (two hours and fifteen minutes) That is a record for us purchasing a vehicle! I can't say enough about this dealership! Chellcey was fantastic in her handling such a last minute sales transaction. The finance guys who did the paperwork were easy with no pressure to purchase add ons. We drove to Tampa to buy a car and ended up meeting some wonderful people and making some good friends as well. All this while maintaining safe "social distancing" practices. We will probably buy more vehicles from Ferman due to the treatment we received regardless of the distance we would have to travel. More
Other Employees Tagged: Michael Stanton , Chellcey Vecchio
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