Joe Del Valle

The dealership was beyond welcoming, offering a smile in between every staff member, from the receptionist to the service department. between every staff member, from the receptionist to the service department. More

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Alan, and the rest of the team are top notch-with respect to Neil, and Joey! They really go the extra mile to have you feel comfortable with the car, the process and the delivery. I think they are straight s to Neil, and Joey! They really go the extra mile to have you feel comfortable with the car, the process and the delivery. I think they are straight shooters and will do the utmost to have you and keep you as a client over the long term!! More

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Very friendly, thorough with explanations and large inventory. It’s worth the trip even if you aren’t local. inventory. It’s worth the trip even if you aren’t local. More

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Overall was a pleasant experience dealing with Joe Del Valle and the rest of the Smythe team Valle and the rest of the Smythe team More

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Very honest and easy to work with. A real joy to work with and not transactional. A real joy to work with and not transactional. More

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David was extremely knowledgeable, courteous, patient ,affable and confident He treated us with respect and allowed time and space for all of our questions. He politely responded to our concerns and re ,affable and confident He treated us with respect and allowed time and space for all of our questions. He politely responded to our concerns and reviewed all tasks we were unclear about. He is an exemplary worker More

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Great service, friendly staff and I would highly recommend them if you are looking to purchase a Volvo. recommend them if you are looking to purchase a Volvo. More

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No pressure / hassle environment. Everyone is very nice and they delivered on what was promised. Everyone is very nice and they delivered on what was promised. More

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I purchased a Volvo XC90 from Smythe Volvo in November 2024, and after deliberately waiting a few months to post this review, I can confidently say I couldn't be happier with both my vehicle and the entir 2024, and after deliberately waiting a few months to post this review, I can confidently say I couldn't be happier with both my vehicle and the entire dealership experience. I wanted to make sure everything still looked good after some time with the vehicle before sharing my thoughts. ## Sales Process The sales team at Smythe was refreshingly professional and knowledgeable about the Volvo lineup. My sales consultant, Jose Del Valle, took the time to understand exactly what I was looking for in a family SUV and guided me toward the XC90 without any of the typical high-pressure tactics. What really impressed me was how Jose handled it when they didn't have exactly what I wanted - he found an alternative with a different interior color but matching all my other requirements. To be honest, I actually ended up enjoying this interior color more than my original choice! Jose's ability to listen to my needs and find the right solution showed his expertise and genuine interest in customer satisfaction. They were transparent about pricing and available options, which made the decision-making process much easier. ## Finance Department The financing process was quick and straightforward. No unnecessary upselling of add-ons, just clear explanations and signing what we agreed on. ## Vehicle Delivery When I picked up my XC90, there was actually a minor issue that was discovered. What impressed me most was how the team handled it - they immediately brought in the service department to address the problem. When they realized it would take some time to resolve, Jose arranged for someone to drop me off at my house since I needed to get back to work. This level of customer service really stood out to me and showed their commitment to making things right. I was able to pickup the car a couple of hours later and everything has been working fine since then. ## Conclusion If you're in the market for a Volvo, I highly recommend Smythe. From the initial test drive to how they handled the minor issue during delivery, their commitment to customer satisfaction was evident at every step. After three months of ownership, I can confidently say that both the XC90 and the service I received from Smythe Volvo have exceeded my expectations. More

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I had an outstanding experience at Smythe Volvo from start to finish. The entire team was professional, knowledgeable, and truly committed to providing top-notch customer service. From the moment I walk start to finish. The entire team was professional, knowledgeable, and truly committed to providing top-notch customer service. From the moment I walked in, I felt welcomed and valued. Jose, my sales consultant, was fantastic—he took the time to understand my needs and helped me find the perfect Volvo XC90 without any pressure. Adam, the delivery specialist, was equally impressive, ensuring I felt confident with all the features of my new car before driving off the lot. The dealership itself is well-organized, with a great selection of vehicles and a smooth, transparent buying process. Every step, from test driving to finalizing the paperwork More

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