Joe Emmerich
Joe Emmerich at Luther Family Buick GMC
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Joe Emmerich | Page 20

Transportation Coordinator

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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4.8
351 Reviews
4.8

351 Reviews

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351 Reviews of Joe Emmerich

November 10, 2020

Dealership Rating
Employee Rating

This is such a great place with such nice people! I appreciate everyone who helps make this a positive experience for me! Thank you for everything!! More

by CASTRAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2020

Luther Family Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 08, 2020

Dealership Rating
Employee Rating

Everyone was very friendly and helpful I would’ve given Everyone was very friendly and helpful I would’ve given five stars to quality of work but my car did not get a car wash and previously they always wa More

by PATRICIA.MARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

Nov 09, 2020

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 08, 2020

Dealership Rating
Employee Rating

Especially considerate staff during this pandemic took extra steps to make me feel safe and that they cared. Encouraged consultations on the phone to reduce exposure. More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2020

Luther Family Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 05, 2020

Dealership Rating
Employee Rating

Absolutely Awesome!! Kevin Lindgren is absolutely Awesome!! Very helpful, kind, and trustworthy, and knows what he’s doing!! Will recommend to everyone I know!! Thank you!!! More

by erdmann.kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren

Nov 09, 2020

Luther Family Buick GMC responded

We cannot thank you enough for your wonderful review of Luther Family Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 27, 2020

Dealership Rating
Employee Rating

I used the concierge service for my oil change and regular inspection. The pick up and delivery went very smoothly. I have to say, I hope you keep this service going! More

by EILEEN.BURINGRUD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike

Oct 29, 2020

Luther Family Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 22, 2020

Dealership Rating
Employee Rating

Ridiculously overpriced for the work I had done. My receipt states I acknowledged estimate prior to work. I absolutely did not. I would have left and handled the simple task of installing a license pla More

by althoffsa5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Nov 04, 2020

Luther Family Buick GMC responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 22, 2020

Dealership Rating
Employee Rating

Quick fast reliable service! They treat ya right and are quick to get you back on the road. A plus service. service with a smile! More

by dnoonan9644
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

Oct 27, 2020

Luther Family Buick GMC responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 17, 2020

Dealership Rating
Employee Rating

I had two vehicles serviced this week and both times the service was exceptional! Rob and Kevin guided me through the service as I was concerned about a transmission issue but the wonderful technician disc More

by CFISHER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson, Kevin Lindgren

Oct 21, 2020

Luther Family Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Luther Family Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 16, 2020

Dealership Rating
Employee Rating

Excellent service. Friendly and accommodating. Excellent parts department personnel. I like the communications between service department and client. The reminders by email and text is appreciated. More

by DKRAUSEND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2020

Luther Family Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 07, 2020

Dealership Rating
Employee Rating

The pick up option is an awesome service to provide. Worked liked a charm - thank you for implementing this! Pickup was on time as well as updated with the progress. Joe was also fantastic! More

by Nate Ostendorf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 12, 2020

Luther Family Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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