Joe Emmerich
Joe Emmerich at Luther Family Buick GMC
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Joe Emmerich | Page 19

Transportation Coordinator

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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4.8
351 Reviews
4.8

351 Reviews

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351 Reviews of Joe Emmerich

December 23, 2020

Dealership Rating
Employee Rating

Scheduled oil change and routine maintenance. The work was performed quickly and professionally. Luther shuttle service is an additional convenience. Service staff were both friendly and professional. More

by Luther Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 29, 2020

Luther Family Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 23, 2020

Dealership Rating
Employee Rating

Were professional and did what was asked. Had a great loaner vehicle and very reasonable priced. All around I will be back when needed for service to my vehicle's. More

by Jdcoke64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Robb Reierson

Dec 29, 2020

Luther Family Buick GMC responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 17, 2020

Dealership Rating
Employee Rating

Great communication, timely work, great space to hang out in if you have a short wait. Free Lyft service if you have a longer wait More

by mattoye
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson

Dec 22, 2020

Luther Family Buick GMC responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Luther Family Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 08, 2020

Dealership Rating
Employee Rating

The service has always been good. Went to Luther Gmc to see what kind of a deal could be made. It was to good to pass up. More

by TERRYNOHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich, Tim Ebens, Luther Representative , DAS Admin, Tom Carrier

Dec 10, 2020

Luther Family Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 06, 2020

Dealership Rating
Employee Rating

Person in service. Who checked me in. Was very friendly and accommodating. Told me about $ 100 offer coming. That i could use towards tires. Which is a big deal to me. I used for alignment. More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 09, 2020

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 02, 2020

Dealership Rating
Employee Rating

What a fantastic group of service experts, they quickly found the problem, explained the fix and got it done right away. It pays to go to the best! Thank you Luther Family Buick GMC! More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2020

Luther Family Buick GMC responded

Steve, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 23, 2020

Dealership Rating
Employee Rating

Great service, great pricing, great job. Thank you for making this an easy and convenient service call. I will be bringing my car back in for any service needs in the future. More

by Zviney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2020

Luther Family Buick GMC responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Luther Family Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 20, 2020

Dealership Rating
Employee Rating

Great professional service and I LOVE the pickup and drop off service. I hope this option remains available forever as it is top notch, best in area More

by steve_altendorf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robin Tollefson, Robb Reierson, Kevin Lindgren, Paul McDonald , Kari Sunderland, Andrew the driver dude is super great!

Nov 25, 2020

Luther Family Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 15, 2020

Dealership Rating
Employee Rating

Took my GMC in for service and when I got it back the headlights didn’t work. Had the work done on Saturday afternoon so to late to take back so had no headlights rest of the weekend . More

by BERGAN6610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Nov 18, 2020

Luther Family Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 12, 2020

Dealership Rating
Employee Rating

Service was done as expected and was done ahead of schedule. I take all of my vehicles to Luther for oil changes and basic maintenance. More

by brett.olson07
Recommend Dealer
Yes
Nov 12, 2020

Luther Family Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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