Joe Emmerich | Page 25
Transportation Coordinator
Luther Family Buick GMC
3302 36th St S
Fargo, ND 58104
351 Reviews
Write a Review351 Reviews of Joe Emmerich
June 26, 2020
I have been a customer for many years and have purchased at least six new vehicles from them. Five Yukon Xl’s and a Buick Enclave. I have all my service work done at Luther and will continue to do so. Very at least six new vehicles from them. Five Yukon Xl’s and a Buick Enclave. I have all my service work done at Luther and will continue to do so. Very friendly and helpful and provide great service. More
Other Employees Tagged: Robin Tollefson
June 17, 2020
Prompt service. Consultant communicated through the whole process. Suggested an add on service that was important while I was there. Quick turnaround time of service. Comfortable lounge. process. Suggested an add on service that was important while I was there. Quick turnaround time of service. Comfortable lounge. More
June 06, 2020
The dealer customer service was good and friendly. the service was somewhat Quick. The pricing was high but reasonable . Overall the service was good a service was somewhat Quick. The pricing was high but reasonable . Overall the service was good a More
Other Employees Tagged: Tim Ebens, Robin Tollefson, Robb Reierson, Kevin Lindgren, Paul McDonald, Brent Blatchford , Kari Sunderland
June 02, 2020
1st Oil change on 2020 GMC Sierra My call to make an appointment was impressive. The person on the phone called me by name, she knew about my new vehicle and was really a great 1st im My call to make an appointment was impressive. The person on the phone called me by name, she knew about my new vehicle and was really a great 1st impression. Joe even asked if he could wash the truck! More
May 28, 2020
I was handled very well car was done when they figured it would be very good experience I will definitely go back for service work sales parts and everything else would be very good experience I will definitely go back for service work sales parts and everything else More
Other Employees Tagged: Adam Heili, Tony Emmerich
May 12, 2020
I have bought 5 pickups from them from 2010 and had them serviced their with no problems at all. That the first dealership that I look to for any thing my wife also has bought 2 Terrains from them serviced their with no problems at all. That the first dealership that I look to for any thing my wife also has bought 2 Terrains from them More
Other Employees Tagged: Tim Ebens, Robin Tollefson, Robb Reierson, Kevin Lindgren, Larry Mitchell , Richard Medley, Troy Weist
May 07, 2020
Service was what I expected. However, I was disappointed cuz it was Senior Day and I pulled up and 4 employees were gathered and talking at the service desk...no physical distancing. Also no masks except fo cuz it was Senior Day and I pulled up and 4 employees were gathered and talking at the service desk...no physical distancing. Also no masks except for the young female cashier! Masks are worn to protect others! I had a mask on for their protection...how about mine?? More
April 07, 2020
Three hours for a battery cable and battery replacement - no real communication and no empathy from staff as to why it took so long - this why I hate dealership service - you’re just a number, takes way to no real communication and no empathy from staff as to why it took so long - this why I hate dealership service - you’re just a number, takes way to long, and no communication - and they charge more - not a very good experience More

