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Joe French
1,057 Reviews
I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
30 yrs, 3 mos
Industry Experience
30 yrs, 3 mos
Specialties & Trainings
Master Certified Service Advisor
1,057 Reviews
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1057 Reviews of Joe French
May 19, 2017
Good service center Klaben Ford is a good dealership for service. My only suggestion would be that they let you know occasionally what the status of your wait time is. Klaben Ford is a good dealership for service. My only suggestion would be that they let you know occasionally what the status of your wait time is. More
by CDOLNEY
Verified CustomerOther Employees Tagged: Mona Crooks
May 18, 2017
good service Very quick and efficient service with friendly and likable assistance. Always do a good job.The service representative seems to know his job very well Very quick and efficient service with friendly and likable assistance. Always do a good job.The service representative seems to know his job very well! More
by GENESIMIA
May 12, 2017
Excellence in service As usual and as expected Klaben Ford Lincoln Service Department did an excellent job on the repairs to my vehicle. I would and do recommend them to my As usual and as expected Klaben Ford Lincoln Service Department did an excellent job on the repairs to my vehicle. I would and do recommend them to my friends. More
by DRACO151
May 11, 2017
Service Overall good experience. It would be better if they gave you a status of service while you are waiting so you have some idea of length of time to wai Overall good experience. It would be better if they gave you a status of service while you are waiting so you have some idea of length of time to wait More
by CDOLNEY
Other Employees Tagged: Mona Crooks , Kyle Sott
May 10, 2017
Service center was very impressive. We enjoyed the professionalism of the service representatives. this was our first experience with Klaben's service department, but we felt as though We enjoyed the professionalism of the service representatives. this was our first experience with Klaben's service department, but we felt as though we had been long time customers. The waiting area was clean and comfortable and also had refresnments. More
by Sandy
Other Employees Tagged: Kyle Sott
May 10, 2017
great experience They got me in at a time that was convienent for me. They are always good to their customers. It is always a pleasant experience to bring my car inl They got me in at a time that was convienent for me. They are always good to their customers. It is always a pleasant experience to bring my car inl More
by Kt1morton@aol.com
May 02, 2017
Fast and Courteous I had my new 2017 Fusion in for a software update on my passenger side window. Joe at the service desk set up my appointment and said it would typic I had my new 2017 Fusion in for a software update on my passenger side window. Joe at the service desk set up my appointment and said it would typically take 2-3 hours and scheduled a shuttle for me to the office the day of my appointment. I dropped my vehicle off first thing in the morning and had a shuttle waiting to take me to work. At that time, the service desk still anticipated a 2-3 hour job. I was pleasantly surprised that within an hour, my i was already back with my vehicle and the issue resolved. Thank you for your fast and courteous service!! More
by CRSHAN88
Other Employees Tagged: Tom Alcorn
April 22, 2017
Nice Experience. If you ever want to buy or lease a car, and have it done the right way, go to Klaben Ford Lincoln. I can't say one negative thing about the experience If you ever want to buy or lease a car, and have it done the right way, go to Klaben Ford Lincoln. I can't say one negative thing about the experience. More
by chuckbuzz
Other Employees Tagged: Jennifer Bowen , Jim Bills, Eben Wicks
April 22, 2017
No problems. The purchase was easy. The sales person we worked with is super! He spent much time with us to understand electronics. He will be available in the future for more questions! The sales person we worked with is super! He spent much time with us to understand electronics. He will be available in the future for more questions!!! More
by Sallie
Other Employees Tagged: Jennifer Bowen , Jim Bills, Bob Paytas
April 17, 2017
Good service Mike Brandvold is a great representative of Klaben- he is very courteous and explains everything well and is trustworthy. Also Lorreta, the lady in ch Mike Brandvold is a great representative of Klaben- he is very courteous and explains everything well and is trustworthy. Also Lorreta, the lady in charge of rentals is very good as well. You have a good service department- Joe, Mona and Kim are also very good. More
by LOUIS_DEMARCO
Other Employees Tagged: Mike Brandvold, Mona Crooks, Kim Wolfram
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