I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
28 yrs, 2 mos
Industry Experience
28 yrs, 2 mos
Specialties & Trainings
Master Certified Service Advisor
766 Reviews
Write a Review766 Reviews of Joe French
October 21, 2022
FANTASTIC service as always ~ We only schedule with Kim Wolfram, as she is the best ~ she is the only reason we continue our ford services at Klaben ~ She always does everything she can to assist the custo Wolfram, as she is the best ~ she is the only reason we continue our ford services at Klaben ~ She always does everything she can to assist the customers ~ Excellent customer service skills and Extremely knowledgeable. 20 plus year Klaben customer!! More
Other Employees Tagged: Mike Brandvold, Mona Crooks, Kim Wolfram, Tom Alcorn, Sean Bradford , Mario Palomba
October 11, 2022
I have always had a good experience when dealing with Klaben Service Center. Kim is always kind, caring and willing to help in any way she can. Klaben Service Center. Kim is always kind, caring and willing to help in any way she can. More
Other Employees Tagged: Mona Crooks, Kim Wolfram
September 19, 2022
Excellent, customer-focused service. They worked me in even though they were booked. 3 weeks out after as I had an electrical issue just prior to a long trip. They assured everything w They worked me in even though they were booked. 3 weeks out after as I had an electrical issue just prior to a long trip. They assured everything was working properly and also took care of a recall. Great all around, much appreciated. More
September 19, 2022
The staff at the service center was very friendly and helpful. They explained everything in a way I understood and I greatly appreciated it. helpful. They explained everything in a way I understood and I greatly appreciated it. More
Other Employees Tagged: Terry Baughman, Mike Brandvold, Tyler Schultz, David Mitchell, Angela Mazzagatti
September 15, 2022
I have been using Klaben Ford for over 40 years. Joe French did a wonderful job from start to finish with my latest service visit. I would highly recommend the dealer & my service rep. to anyone who Joe French did a wonderful job from start to finish with my latest service visit. I would highly recommend the dealer & my service rep. to anyone who wants quality service on their vehicle. Sean Bradford also did an outside job as well! Thank you both. More
Other Employees Tagged: Sean Bradford