Joe French
Joe French at Klaben Ford Lincoln
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Joe French | Page 19

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
766 Reviews

I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218

Dealership Experience

28 yrs, 2 mos

Industry Experience

28 yrs, 2 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

766 Reviews

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766 Reviews of Joe French

October 21, 2022

Dealership Rating
Employee Rating

FANTASTIC service as always ~ We only schedule with Kim Wolfram, as she is the best ~ she is the only reason we continue our ford services at Klaben ~ She always does everything she can to assist the custo More

by JDAVIS8176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 11, 2022

Dealership Rating
Employee Rating

I have always had a good experience when dealing with Klaben Service Center. Kim is always kind, caring and willing to help in any way she can. More

by helenkory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Kim Wolfram

Oct 12, 2022

Klaben Ford Lincoln responded

Hello there! We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 11, 2022

Dealership Rating
Employee Rating

Great service depth! Got me in and out for my oil change within a hour. More

by DEB5241952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 13, 2022

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

October 10, 2022

Dealership Rating
Employee Rating

Joe French and all the service personnel were very friendly and professional like always. Highly recommend them. More

by BENNYJPACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2022

Klaben Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 03, 2022

Dealership Rating
Employee Rating

A pleasure to deal with as always. I have recommended them to others many times. More

by CVETTE80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2022

Klaben Ford Lincoln responded

Cvette80, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

September 26, 2022

Dealership Rating
Employee Rating

Thanks to Joe for the quick turn around today. So happy to work with you. More

by KLAYKO47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: To my service technician... thanks, Karil

Sep 29, 2022

Klaben Ford Lincoln responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

September 21, 2022

Dealership Rating
Employee Rating

Joe always makes sure the service is excellent! By far the best dealer service center I have ever used. More

by ppaspal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2022

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

September 19, 2022

Dealership Rating
Employee Rating

Excellent, customer-focused service. They worked me in even though they were booked. 3 weeks out after as I had an electrical issue just prior to a long trip. They assured everything w More

by Tbrown121
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2022

Klaben Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 19, 2022

Dealership Rating
Employee Rating

The staff at the service center was very friendly and helpful. They explained everything in a way I understood and I greatly appreciated it. More

by Jllewis123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2022

Klaben Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 15, 2022

Dealership Rating
Employee Rating

I have been using Klaben Ford for over 40 years. Joe French did a wonderful job from start to finish with my latest service visit. I would highly recommend the dealer & my service rep. to anyone who More

by BILLNEITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Bradford

Sep 17, 2022

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

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