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Joe French
Joe French at Klaben Ford Lincoln

Joe French | Page 19

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
1,070 Reviews

I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218

Dealership Experience

30 yrs, 3 mos

Industry Experience

30 yrs, 3 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

1,070 Reviews

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1070 Reviews of Joe French

April 11, 2025

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So happy with the work at Klaben. I feel confident the service dept. took care of my car, I had new tires, breaks, oil change, and detailed cleaning. . . they covered it all. Thank More

by debloughborough
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Yes
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April 08, 2025

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Always have a great experience at Klaben. Good people that treat customers as like they matter. More

by George
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Yes

Other Employees Tagged: Mona Crooks

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March 31, 2025

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Gragg did an amazing job explaining how to work several options on my Mache. He also scheduled my first maintenance appointment so that I didn’t have to. More

by JMB
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Recommend Dealer
Yes

Other Employees Tagged: Tim Sterling, Gragg Adkins , Angela Mazzagatti

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March 25, 2025

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Took my caring for the works and to have canister purge valve replaced. Was staying open. Great service, check in. Professional and a ⏲️ manner fixed. Highly recommend More

by brenpep01
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Yes
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March 17, 2025

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The customer service was excellent, and the repairs were completed fast. My vehicle was returned cleaned. More

by JEREMY_MCCORD
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Yes
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March 15, 2025

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Always working on quality. Will make it right. Easy on appointments times. Get you in and out quickly. More

by rogerhubbardjr
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Yes
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Mar 20, 2025

Klaben Ford Lincoln responded

Good evening Roger! Thank you very much for the praise! We use these to both celebrate the victories and learn where we can better help our customers. But, more so, I appreciate you taking some time out of your day to let me know where we could've really stood out. You have my word that these details will absolutely be stressed and worked on to achieve. Thank you! Aaron Heinlein Asst Service Manager Cell: 330.352.1925 Email: aheinlein@klaben.com

March 14, 2025

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On time, quick complete service. Scheduling was easy, Joe French does and excellent job in going over details and additional offerings. More

by bmarshall7
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Yes
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March 11, 2025

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Service to be done was explained thoroughly by Joe French. Car was ready when it was supposed to be, More

by Hhanna
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Yes
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March 11, 2025

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The whole team of people are so friendly and helpful . They have taken us home when we decided to have more work done on our truck and called when it was done bright and early to come pick it up . More

by Carol Kellar
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Recommend Dealer
Yes

Other Employees Tagged: Gavin Fano, Anthony Thurman Jr , Rob Simon

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March 10, 2025

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Customer Service representatives are kind and courteous. Technicians completed requested services correctly the first time. More

by Dave80
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Yes
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