I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
28 yrs, 3 mos
Industry Experience
28 yrs, 3 mos
Specialties & Trainings
Master Certified Service Advisor
770 Reviews
Write a Review770 Reviews of Joe French
January 05, 2023
Happy with the service I get. Always treated like a valued customer when I am there. Always treated like a valued customer when I am there. More
Other Employees Tagged: Mona Crooks, Christine Klaben, Steve Perkins, Steve Sigmund, Jeremy Webster , Denise Miller
January 05, 2023
The Klaben Group is a professional organization from the top to the bottom. This is extremely rare for a business today! (BTW this is my wife’s fourth Explorer Limited from the Klaben Group) top to the bottom. This is extremely rare for a business today! (BTW this is my wife’s fourth Explorer Limited from the Klaben Group) More
Other Employees Tagged: Richard Klaben, Tom Alcorn, Christine Klaben, Jennifer Bowen, Louis Polos, David Klaben
December 24, 2022
Everyone in the service department is kind and professional every time. Many of them have been there for years. professional every time. Many of them have been there for years. More
Other Employees Tagged: Mike Brandvold, Mona Crooks
December 22, 2022
service center was fast with the oil change did a awesome job thank you klaben awesome job thank you klaben More
Other Employees Tagged: Mona Crooks, Jennifer Bowen
December 19, 2022
Joe French pointed out to me that I had unused Klaben Loyalty link points that we had unused. I had thought they expired after our lease was up. But Joe was kind enough to point that out to me. Was mu Loyalty link points that we had unused. I had thought they expired after our lease was up. But Joe was kind enough to point that out to me. Was much appreciated! The service was done quicker then I was expecting as well. Was told a little over 2 hours, took a little over an hour so that was a pleasant surprise. More
December 15, 2022
Awesome guy who beautifully fits in with all the awesome guys! I live forty five minutes away and will not go anywhere else❣️❣️❣️ guys! I live forty five minutes away and will not go anywhere else❣️❣️❣️ More
Other Employees Tagged: Tom Alcorn, Sean Bradford, Jeremy Webster, Shelby Wiley, Brandon Bart, Ryan D'Achille , Mario Palomba
December 07, 2022
Great customer service. Explained everything that needed done, very helpful and informative . Will definitely go back. Explained everything that needed done, very helpful and informative . Will definitely go back. More
Other Employees Tagged: Tyler Schultz
December 04, 2022
Not happy how you handle brake caliper repair. replace washer on caliper. 13 .00 and charge 157.00 figure out what is wrong.. replace washer on caliper. 13 .00 and charge 157.00 figure out what is wrong.. More
Other Employees Tagged: Mona Crooks, Sean Bradford
December 01, 2022
i still like Mona but imssed my apointion? thank you for bring king too old man! thank you for bring king too old man! More
Other Employees Tagged: Mona Crooks, Shelby Wiley