Joe French
Joe French at Klaben Ford Lincoln

Joe French | Page 51

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
1,057 Reviews

I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218

Dealership Experience

30 yrs, 3 mos

Industry Experience

30 yrs, 3 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

1,057 Reviews

Write a Review

1057 Reviews of Joe French

July 24, 2022

Dealership Rating
Employee Rating

I had a wonderful experience with Klaben Ford Lincoln from buying my Lincoln to servicing my car. They are very professional and great communication. Would definitely recommend buying your next car ther More

by kellylanham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2022

Klaben Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 19, 2022

Dealership Rating
Employee Rating

Very very good and would visit the Dealership again for service on my Lincoln MKC. More

by jr3578
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2022

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 13, 2022

Dealership Rating
Employee Rating

Will not take my car anywhere besides here. Joe and the team are efficient and trustworthy and have been for many years! More

by Terbel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Kim Wolfram

Jul 14, 2022

Klaben Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know! Take care!

July 12, 2022

Dealership Rating
Employee Rating

had rain guards on did a great job put on a wire we needed for the wheelchair lift More

by boop73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Alcorn

Jul 13, 2022

Klaben Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

Jul 14, 2022

boop73 responded

boop73@hotmail.com

June 27, 2022

Dealership Rating
Employee Rating

I have always had excellent service at Klaben. That is why I've been buying cars from them for over 20 years. Their service is always excellent. Joe French has been my service agent for a long More

by AWYMER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2022

Klaben Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 23, 2022

Dealership Rating
Employee Rating

The service department went above and beyond in providing urgent repairs to my vehicle. Joe provided regular updates in a highly professional manner that were clear and informative. The team even swapped my More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2022

Klaben Ford Lincoln responded

Hello David, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

June 13, 2022

Dealership Rating
Employee Rating

Joe French and staff were friendly and professional like always. I recommend Klaben Ford every chance I get. More

by BENNYJPACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2022

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for your business! Take care!

June 10, 2022

Dealership Rating
Employee Rating

My service was on time and handled efficiently. They also went beyond quality service by driving to my home (30 minutes away) to install new windshield wipers because they had been forgotten at the More

by DARLENEC21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2022

Klaben Ford Lincoln responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 25, 2022

Dealership Rating
Employee Rating

First of all the service on my car was very professionally done and efficient. But after that I was so impressed that a representative of Klaben drove all the way out to Green to install windsh More

by DARLENEC21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2022

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

May 19, 2022

Dealership Rating
Employee Rating

Service was excellent and the staff were very knowledgeable and courteous. I received a car to use and I am very thankful for that service. More

by WATERWOMAN100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 20, 2022

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

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