Joe French | Page 52

Klaben Ford/Lincoln has always done excellent work on my car. And I've seem people coming in for service from 30 miles or more because they too favor Klaben service! car. And I've seem people coming in for service from 30 miles or more because they too favor Klaben service! More

by mactech44 Verified Customer Verified Customer

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I love Klaben service department and service advisor Mona Crooks. She is very professional and concerned about her customers. What I dislike about Klaben and Ford is they send about 5 or 6 surveys for ever Crooks. She is very professional and concerned about her customers. What I dislike about Klaben and Ford is they send about 5 or 6 surveys for every visit. I am considering NOT completing any surveys. More

by Ned Verified Customer Verified Customer

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They have always been quick and informative when I go there for service or whatever I need there for service or whatever I need More

by Jackmoore Verified Customer Verified Customer

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Klaben Ford has always treated me very well. I have got all my service done at the Kent shop. I have got all my service done at the Kent shop. More

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I have been doing business with Klaben for 30 years, I am very satisfied with them very satisfied with them More

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Mona has been my service advisor for over 9 years. She always provides excellent service when taking care of my Escape. I always receive great service whenever I bring my car in. Mona Crooks always ke She always provides excellent service when taking care of my Escape. I always receive great service whenever I bring my car in. Mona Crooks always keeps me informed of required services, as well as available deals. More

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Joe French handled my services for my oil change and to repair my on dash screen which needs electrical work. He was very patient and helpful. Thank you for all your help Joe!!! repair my on dash screen which needs electrical work. He was very patient and helpful. Thank you for all your help Joe!!! More

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Always polite and will get you out as soon as possible if you are one of those people whom like to wait for your vehicle to be done. you are one of those people whom like to wait for your vehicle to be done. More

by jkinley0 Verified Customer Verified Customer

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Purchased vehicle from this dealership and had 90% service performed there. Personnel that I have been in contact with have been polite and courteous. (However) the personnel that you don’t see, (the service performed there. Personnel that I have been in contact with have been polite and courteous. (However) the personnel that you don’t see, (the ones performing the services) are the ones I can’t give high ratings to. I am an “old school “ individual, with some mechanical experience and some of the quality control mistakes that I have experienced, are not up to par with the representation of a top notch automotive dealership. True, management has compensated me for my concerns. However the lack of quality control, in my opinion, of the mechanics needs to be addressed and management has not convinced me otherwise. More

by mathews4580 Verified Customer Verified Customer

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Exceptionally good work. Staff and mechanics are pleasant, help, cooperative, and most importantly, knowledgeable. Communication was great. All work was done in a timely a Staff and mechanics are pleasant, help, cooperative, and most importantly, knowledgeable. Communication was great. All work was done in a timely and efficient manner. More

by salata0520 Verified Customer Verified Customer

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