Joe French | Page 53

The dealership is great but why have me come in for the recall when they did not have all the parts. recall when they did not have all the parts. More

by jknatch Verified Customer Verified Customer

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Very friendly services very quick and efficient price was comparable to others I would go bsck comparable to others I would go bsck More

by GGROVE Verified Customer Verified Customer

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Joe French and all the staff I encounter are always courteous, friendly, and professional. The waiting room is stocked with drinks and snacks and seating is very comfortable. It is always nice to be courteous, friendly, and professional. The waiting room is stocked with drinks and snacks and seating is very comfortable. It is always nice to be able to drive home with a clean car too. Thank you Klaben for such outstanding service and dependability . More

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I take my explorer for service and we are taken care of so we'll by Joe French. We appreciate his honesty, friendship and professionalism. so we'll by Joe French. We appreciate his honesty, friendship and professionalism. More

by Jmc422 Verified Customer Verified Customer

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Upon arriving at the dealership for my scheduled maintenance visit I was immediately helped by the service person. He checked my truck in and showed me to the customer waiting area. This area was ve maintenance visit I was immediately helped by the service person. He checked my truck in and showed me to the customer waiting area. This area was very nice and clean. Many amenities were Available. In a very resonance amount of time my truck was serviced and ready to go. My coupon was honored and I paid my bill and off I went. This was an enjoyable experience. All the staff were very nice and cordial. I would highly recommend Klaben Ford and their service department!!! More

by RUSS32458 Verified Customer Verified Customer

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Service is always impeccable…. we don’t mind driving to Kent from west Akron when we know we will get 5 star service!!!⭐️⭐️⭐️⭐️⭐️ we don’t mind driving to Kent from west Akron when we know we will get 5 star service!!!⭐️⭐️⭐️⭐️⭐️ More

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Joe always goes above and beyond to make sure my experience with Klaben is seamless! When my car needs repairs he makes getting a loaner vehicle so easy and simple. His communication is great, he al experience with Klaben is seamless! When my car needs repairs he makes getting a loaner vehicle so easy and simple. His communication is great, he always keeps me in the loop! Joe's kindness and attention to detail never goes unnoticed. Thank you, Joe for always being so helpful! More

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Joe French and Brandon were quick and very responsive to my dying battery issue and also making sure my recalls taken care off so as no save trips my dying battery issue and also making sure my recalls taken care off so as no save trips More

by cbraganza79 Verified Customer Verified Customer

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Staff always provides great customer service. I was in and out a lot quicker than anticipated. I was in and out a lot quicker than anticipated. More

by tariann9 Verified Customer Verified Customer

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Kim squeezed us into the service schedule on my final day of vacation for some recall work on our 2015 Ford Explorer XLT. She, very professionally, kept us in the loop during the whole process. Additionally, of vacation for some recall work on our 2015 Ford Explorer XLT. She, very professionally, kept us in the loop during the whole process. Additionally, we feel like family each time we visit Klaben Ford-Lincoln of Kent Service and Parts Departments. Thank you Mr. Klaben for keeping this awesome group together! More

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