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Joe French
1,057 Reviews
I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
30 yrs, 3 mos
Industry Experience
30 yrs, 3 mos
Specialties & Trainings
Master Certified Service Advisor
1,057 Reviews
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1057 Reviews of Joe French
February 02, 2022
Just came in because tire pressure low. Joe checked all the tires and under the hood and lights. Found one tire very low and said it needed looked at. I said it was just the cold weather change. He insiste the tires and under the hood and lights. Found one tire very low and said it needed looked at. I said it was just the cold weather change. He insisted it needed checked. A screw was found in my new tire. Patched and fixed More
by JMDDINO18
Verified Customer
February 02, 2022
Klaben made my car being experience painless! They had the vehicle I wanted and it was a great deal. The service department is fantastic! They're knowledgeable, friendly and always courteous, and availabl the vehicle I wanted and it was a great deal. The service department is fantastic! They're knowledgeable, friendly and always courteous, and available to answer any question you may have. I definitely recommend them for any of your car buying/service needs. More
by Renee K
February 01, 2022
Very professional employees. Great customer service. Attentive and competent automotive technicians that will take good care of your vehicle. Attentive and competent automotive technicians that will take good care of your vehicle. More
by J
Other Employees Tagged: Mona Crooks
January 31, 2022
Always a very good experience. Mona and Tom A exceeded expectations and continue to provide timely, knowledgeable and superior service. I’ve purchased and have had service many, many cars over the past 3 expectations and continue to provide timely, knowledgeable and superior service. I’ve purchased and have had service many, many cars over the past 35 years and Klaben is simply the best when it comes to sales, service and bodywork. More
by Saxgod
Other Employees Tagged: Mona Crooks, Tom Alcorn, Sean Bradford
January 26, 2022
What’s not to love about Klaben service. They scheduled me in right away, kept me updated on my vehicle and returned to me before the date they said it would be ready for pick up. me in right away, kept me updated on my vehicle and returned to me before the date they said it would be ready for pick up. More
by THOMPSONJ711
Other Employees Tagged: Mona Crooks
January 20, 2022
When I need a car, service or advice I always think about Klaben Ford. Thankfully Klaben has great employees like Terrry Baughman and Andy in sales and Denise Miller to help complete the transaction. Klaben Ford. Thankfully Klaben has great employees like Terrry Baughman and Andy in sales and Denise Miller to help complete the transaction. More
by BILL44224
Other Employees Tagged: Mona Crooks, Artie Gissinger, Tom Alcorn , Terry Baughman, Andy Bellian, Denise Miller, Brandon Pritchett, Patrick Sandy
January 18, 2022
I have been a loyal Klaben customer for many years now and that is because every experience has been fantastic, whether dealing with sales, finance, body shop or in this case, service. The service depart and that is because every experience has been fantastic, whether dealing with sales, finance, body shop or in this case, service. The service department is great and always exceeds my expectations. Mona, Joe, Tom and Sean provide exceptional customer service. They listen to and understand my concerns and have always successfully resolved my issues. I’m very happy with my Klaben experiences. More
by Saxgod
Other Employees Tagged: Mona Crooks, Tom Alcorn, Sean Bradford
January 17, 2022
Went above and beyond to help me after a tire was cutdown on the highway. Service was done really fast to get me back on the road. A few other issues were found and corrected as well. on the highway. Service was done really fast to get me back on the road. A few other issues were found and corrected as well. More
by CPILZ2
Other Employees Tagged: Mike Brandvold
January 14, 2022
Service Department is great! Always friendly and willing to help get me in and out in a timely manner. to help get me in and out in a timely manner. More
by SUEROCK2005
Other Employees Tagged: Mike Brandvold, Mona Crooks
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