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Joe French
1,090 Reviews
I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
30 yrs, 6 mos
Industry Experience
30 yrs, 6 mos
Specialties & Trainings
Master Certified Service Advisor
1,090 Reviews
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1091 Reviews of Joe French
May 02, 2017
Fast and Courteous I had my new 2017 Fusion in for a software update on my passenger side window. Joe at the service desk set up my appointment and said it would typic I had my new 2017 Fusion in for a software update on my passenger side window. Joe at the service desk set up my appointment and said it would typically take 2-3 hours and scheduled a shuttle for me to the office the day of my appointment. I dropped my vehicle off first thing in the morning and had a shuttle waiting to take me to work. At that time, the service desk still anticipated a 2-3 hour job. I was pleasantly surprised that within an hour, my i was already back with my vehicle and the issue resolved. Thank you for your fast and courteous service!! More
by CRSHAN88
Verified CustomerOther Employees Tagged: Tom Alcorn
April 22, 2017
Nice Experience. If you ever want to buy or lease a car, and have it done the right way, go to Klaben Ford Lincoln. I can't say one negative thing about the experience If you ever want to buy or lease a car, and have it done the right way, go to Klaben Ford Lincoln. I can't say one negative thing about the experience. More
by chuckbuzz
Other Employees Tagged: Jennifer Bowen , Jim Bills, Eben Wicks
April 22, 2017
No problems. The purchase was easy. The sales person we worked with is super! He spent much time with us to understand electronics. He will be available in the future for more questions! The sales person we worked with is super! He spent much time with us to understand electronics. He will be available in the future for more questions!!! More
by Sallie
Other Employees Tagged: Jennifer Bowen , Jim Bills, Bob Paytas
April 17, 2017
Good service Mike Brandvold is a great representative of Klaben- he is very courteous and explains everything well and is trustworthy. Also Lorreta, the lady in ch Mike Brandvold is a great representative of Klaben- he is very courteous and explains everything well and is trustworthy. Also Lorreta, the lady in charge of rentals is very good as well. You have a good service department- Joe, Mona and Kim are also very good. More
by LOUIS_DEMARCO
Other Employees Tagged: Mike Brandvold, Mona Crooks, Kim Wolfram
March 22, 2017
Always professional The staff is always professional and do what they can to make the customer happy. They listen with care and do everything they can to accommodate the The staff is always professional and do what they can to make the customer happy. They listen with care and do everything they can to accommodate the customer needs. More
by CHERIEE
March 14, 2017
Customer service Bob Paytas Bob Paytas is a great salesman for Klaben Ford in Kent, Ohio! He knows his cars inside and out and always works to give us the best deal on our purcha Bob Paytas is a great salesman for Klaben Ford in Kent, Ohio! He knows his cars inside and out and always works to give us the best deal on our purchases. He takes the time to get to know his customers - he even pulled up the very same 2017 Escape that I was considering leasing! Many thanks to Bob and Klaben for the excellent customer service they provide! Linda Knapp Stow, Ohio More
by myavery3
Other Employees Tagged: Mona Crooks, Artie Gissinger, Jennifer Bowen , Bob Paytas, Randy, who took care of washing my vehicle and making a pot of fresh coffee for us! A very nice man!
February 28, 2017
Always the best,never disappointe . I've been a loyal Service customer for over five years ,and they've taken very good care of me .number one in product number one and Service . I've been a loyal Service customer for over five years ,and they've taken very good care of me .number one in product number one and Service . More
by dbatten1
Other Employees Tagged: Chris Moldas, Roscoe Woodberry, Mike Brandvold, Mona Crooks , Don Batten, Ty Davis, Eric Dyer, Matt Hryb, Dave Mott, Daniel Peters, Kyle Sott, Duane Taylor, Anthony Wilson
February 15, 2017
Excellent service and fair prices Klaben Ford Lincoln has been a very reasonable dealership to me. They have been courteous, friendly, and fair with estimates, repairs, and prices. I Klaben Ford Lincoln has been a very reasonable dealership to me. They have been courteous, friendly, and fair with estimates, repairs, and prices. I would highly recommend them to friends and relatives. More
by CRPHARM
Other Employees Tagged: Eric Dyer
February 02, 2017
Service visit Everything went great at my last visit. Joe my service advisor is awesome does a great job all the time. Joe and Loretta get me in and out of there v Everything went great at my last visit. Joe my service advisor is awesome does a great job all the time. Joe and Loretta get me in and out of there very quickly and efficiently they do their very best to keep the customer happy at all times I look forward to bringing my vehicles to Klaben Ford service in the future. More
by JLGREENE7
Other Employees Tagged: Mike Brandvold, Mona Crooks, Kim Wolfram, Richard Klaben, Carl Bujorian, Tom Alcorn , Don Batten, Tim Casto, Mike Cooney, Daniel Peters, Steve Workman, Loretta, and Tammy
January 30, 2017
Always a pleasure going to Klaben Ford for buying and service. It doesn't make any difference who you work with, Mona, Tex, Joe or Mike. Klaben has taken care of our ve going to Klaben Ford for buying and service. It doesn't make any difference who you work with, Mona, Tex, Joe or Mike. Klaben has taken care of our vehicles since about 1986. W Watson 72 More
by DanWatson69
Other Employees Tagged: Mike Brandvold
