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Joe French
1,057 Reviews
I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
30 yrs, 3 mos
Industry Experience
30 yrs, 3 mos
Specialties & Trainings
Master Certified Service Advisor
1,057 Reviews
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1057 Reviews of Joe French
October 26, 2016
Good experience buying my new vehicle. We stopped in on a Saturday afternoon to consider trading in our Ford Explorer for a new model. Was greeted by Joe Bellian and He walked us through o We stopped in on a Saturday afternoon to consider trading in our Ford Explorer for a new model. Was greeted by Joe Bellian and He walked us through our needs and matched us up with the new Explorer that had everything on it we required. Trade in value with incentives got us to pull the trigger on the Purchase that afternoon. We are loyal to Klaban Ford because of the Service Dept. and our long time Service Advisor Joe French. He has helped us service our last Five Ford vehicles. We trust him and have always been well taken care of by Mr. French. More
by Lexi15Stowe
Other Employees Tagged: Joe Bellian
October 25, 2016
Outstanding Dealer Doug Carter is an outstanding sales person and Christine is a very nice Love you both thanks a lot for all you guys do thank you. Doug Carter is an outstanding sales person and Christine is a very nice Love you both thanks a lot for all you guys do thank you. More
by KERRYTHOMPSON35
Verified CustomerOther Employees Tagged: Christine Klaben , Doug Carter
October 24, 2016
Rattle noise found while getting new tires. The service technician figured out what was making a noise on my daughter's car that was in for new tires and an oil change. I probably would not have The service technician figured out what was making a noise on my daughter's car that was in for new tires and an oil change. I probably would not have figured what was causing the noise. More
by JASH1
October 18, 2016
Great Service Very nice team, welcoming and friendly. It is easy to get an appointment. The waiting room has wifi, coffee, a computer, ...I think the quality of wo Very nice team, welcoming and friendly. It is easy to get an appointment. The waiting room has wifi, coffee, a computer, ...I think the quality of work is very good and the price is fair. More
by carmenjuradomartin
October 18, 2016
Helpful, loved buying here Met Mike Cooney and told him what we were looking for and he worked with us right down to the color. He explained how the new features worked, even sh Met Mike Cooney and told him what we were looking for and he worked with us right down to the color. He explained how the new features worked, even showed us how the park assist worked so we would know. The service dept is great also! More
by Chelle
Other Employees Tagged: Christine Klaben , Mike Cooney
October 13, 2016
see below I came in to have a problem repaired that has been addressed before and obviously not repaired for the long haul. I was charged this time and I thoug I came in to have a problem repaired that has been addressed before and obviously not repaired for the long haul. I was charged this time and I thought there should not be a cost since they already had attempted to repair it one other time. I bought new tires and they seem fine. Other work they did is satisfactory. All personnel are always very friendly. More
by VALERIEURSETTA
October 10, 2016
Service took a little longer than I thought. But Joe French was very accomodating with getting me a rental while my truck was being worked on. took a little longer than I thought. But Joe French was very accomodating with getting me a rental while my truck was being worked on. More
by FRADVIL
October 01, 2016
Unable to fix the problem Brought my 2016 Ford Escape in due to "engine failure" message. The car has 30,000 miles on it... way to early to be having major problems. They repla Brought my 2016 Ford Escape in due to "engine failure" message. The car has 30,000 miles on it... way to early to be having major problems. They replaced the engine throttle mechanism and assured me everything was o.k. Two weeks later, while in PA with my family and four hours away -- same message and problem. This is the second car I've purchased from Klaben. Both have been unreliable and had major problems in the first year or two and required many visits to get them working. More
by KNODEN
September 21, 2016
Prompt, courteous service We alays receive prompt and courteous treatment every time we have work done at Klaben Ford. We recommend them to friends when ever we are able. We alays receive prompt and courteous treatment every time we have work done at Klaben Ford. We recommend them to friends when ever we are able. More
by RRUMS1
September 08, 2016
Above and beyond After they were notified the issues we were having with our vehicle, they made sure to have a rental car ready to go and Gregg spoke to us personally After they were notified the issues we were having with our vehicle, they made sure to have a rental car ready to go and Gregg spoke to us personally and explained everything. More
by covasdds
Other Employees Tagged: Gregg Donovan
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