Joe French
Joe French at Klaben Ford Lincoln

Joe French | Page 96

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
1,074 Reviews

I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218

Dealership Experience

30 yrs, 4 mos

Industry Experience

30 yrs, 4 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

1,074 Reviews

Write a Review

1074 Reviews of Joe French

February 15, 2017

Dealership Rating
Employee Rating

Excellent service and fair prices Klaben Ford Lincoln has been a very reasonable dealership to me. They have been courteous, friendly, and fair with estimates, repairs, and prices. I More

by CRPHARM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Dyer

February 02, 2017

Dealership Rating
Employee Rating

Service visit Everything went great at my last visit. Joe my service advisor is awesome does a great job all the time. Joe and Loretta get me in and out of there v More

by JLGREENE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold, Mona Crooks, Kim Wolfram, Richard Klaben, Carl Bujorian, Tom Alcorn , Don Batten, Tim Casto, Mike Cooney, Daniel Peters, Steve Workman, Loretta, and Tammy

January 30, 2017

Dealership Rating
Employee Rating

Always a pleasure going to Klaben Ford for buying and service. It doesn't make any difference who you work with, Mona, Tex, Joe or Mike. Klaben has taken care of our ve More

by DanWatson69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold

January 30, 2017

Dealership Rating
Employee Rating

Service review Great service and on time!Found source of an annoying noise in back of the car.Have to drive a fair distance for service but we will be back. More

by enh10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 14, 2017

Dealership Rating
Employee Rating

Always Great Service It is like walking into a place and seeing old friends. Mona always takes great care of our car and if she is not available Joe steps in and we trust More

by Beckie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks

January 12, 2017

Dealership Rating
Employee Rating

Escape check engine light The light is gone and I'm happy. Nice job Klaben! I'm looking forward to being able to use the remote start again. Bye More

by BENNYJPACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 07, 2017

Dealership Rating
Employee Rating

The Third Time's the Charm Our family has returned to Klaben Ford once again to lease another beautiful Flex. The sales team, service team and management just wait to work towar More

by BALANCY62575
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Richard Klaben, Christine Klaben , Mike Cooney, Dave Mott, Tim Czubaj

December 29, 2016

Dealership Rating
Employee Rating

Adequate This is my second visit and for the second time the car wash was NOT working! This is supposed to be a provided service when I take my car in. More

by CSTAHL3578
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2016

Klaben Ford Lincoln responded

Hi Ms. Stahl, I just wanted to thank you for taking the time to provide us with your review of your recent service visit. I also want to thank you for speaking with our service manager Tom Alcorn today. I hope the resolution of providing you with a complimentary rental car and performing a complete cleanup on your vehicle is satisfactory for you. We never like to disappoint any of our customers, but hope, when we do, our efforts to correct the disappointment is the right action to take. If there is anything else we can do for you please let us know. Mike VanHoose, Fixed Operations Director, Klaben Auto Stores.

December 19, 2016

Dealership Rating
Employee Rating

Best service of all time like always What can I say Joe is the best he knows knows what he is doing. Always giving updates and keeping me up to par on my vehicle. I'm a service manager my More

by TNT051013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 14, 2016

Dealership Rating
Employee Rating

Great job Another great service visit with Klaben Ford dealership. As always service and customer service was above expectations. Keep up the good work and I wi More

by ANDREAMBIGGER6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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