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Joe Gates
Joe Gates at Shottenkirk Superstore

Joe Gates

Finance Manager

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

4.8
47 Reviews
4.8

47 Reviews

Write a Review

47 Reviews of Joe Gates

September 21, 2025

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Employee Rating

The staff were very kind and easy to work with. No pressure to buy. Appreciated their professionalism. More

by Jcog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown, Tate Pumphrey , Grant Peterson

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Sep 21, 2025

Shottenkirk Superstore responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

September 08, 2025

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Employee Rating

I felt very welcomed and they worked with me to get me in the vehicle I wanted and to get my payments where I needed them to be! More

by mikesnook616
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown, Derek Menke

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Sep 08, 2025

Shottenkirk Superstore responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Shottenkirk Superstore! 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

November 14, 2024

Dealership Rating
Employee Rating

Every person you encounter the moment you step out of your vehicle, acknowledging, smiling and kind. More

by DAN.ANNE
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Joel Heater , Lucas Newlan

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Nov 15, 2024

Shottenkirk Superstore responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!

August 27, 2024

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Employee Rating

Excellent service and process. Ephraim (I’m sorry if I spelled that incorrectly, was great to work with. He understood our needs and was a great partner to work with as we bought a More

by JBURKHART1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ephraim

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Aug 28, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

August 10, 2024

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Employee Rating

We were very pleased with this dealership. From start to finish, upper management, sales, service, and parts they were willing to work with us even after we made the purchase. Would definitely More

by marjoriewolfe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lucas Newlan , Ephraim, Joel, Lesley,

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Aug 12, 2024

Shottenkirk Superstore responded

marjorie, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

July 17, 2024

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Employee Rating

Always prompt and friendly. Our 1st and only choice when we need a new auto ! More

by TGR5763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Carlos Brown, Kenny Schaffer, Lucas Newlan

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Jul 19, 2024

Shottenkirk Superstore responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!

June 30, 2024

Dealership Rating
Employee Rating

They have always treated us great with great service. Would highly recommend Mike Allen and his service reps. More

by YTAILHUNTER64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Carlos Brown, Kenny Schaffer, Justin Yoder, Mike Allen

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Jul 04, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 23, 2024

Dealership Rating
Employee Rating

Awesome experience! Very professional, knowledgeable staff! Will definitely recommend to friends and family. Effient and easy paperwork as well! More

by amcclure1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Carlos Brown, Kenny Schaffer, Ben Brooks, Matt Luers , Dylan Wilhelm

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Jun 24, 2024

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

June 20, 2024

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Employee Rating

Finance is under pressure to upsell warranty. I said NO several times and they didn’t care. Almost cost them the sale. I will not send anyone there. Probably the last vehicle I buy from them. Luk More

by HUTCHCROFTDAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Carlos Brown, Lucas Newlan

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June 07, 2024

Dealership Rating
Employee Rating

I had a great experience. We continue to buy and have our vehicles serviced at Shottenkirk. More

by LANCE.BECKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny Schaffer, Lucas Newlan, Dave Savage

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Jun 12, 2024

Shottenkirk Superstore responded

LANCE, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!

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