Joe Gonzalez
Joe Gonzalez at Mark Christopher Auto Center

Joe Gonzalez | Page 32

Fleet Director

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.9
432 Reviews

I live here locally. I started in this industry washing cars. I’m a family man, with 2 amazing little girls. My family and I love spending time outdoors. I take pride in making customers buying experience memorable.

4.9

432 Reviews

Write a Review

Specialties & Trainings

First Responders/Military/ Educator specialist

432 Reviews of Joe Gonzalez

July 01, 2020

Dealership Rating
Employee Rating

I can appreciate Mr.Gerald Waters and his professional attitude and service. The no pressure sales approach, but sharing of his knowledge answering my questions. . So far an excellent choice of GMC Can More

by PASTORGREGG58
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri, Jeff Rizzi , Mike Cagey, Gerald Waters

Jul 01, 2020

Mark Christopher Auto Center responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Gerald was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Kind regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 25, 2020

Dealership Rating
Employee Rating

Best dealer I have ever dealt with in all my dealers experience. Would recommend to anyone looking for a vehicle or service their own vehicles! More

by mbash
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Sam Fakhouri, Jeff Rizzi , Mike Cagey, Vincenzo Catalano, Matt Torres, Frank Villalobos, Gerald Waters, Jeff Rizzi is the best this dealership has ever had !

Jun 25, 2020

Mark Christopher Auto Center responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Mark Christopher Auto Center special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

Dealership Rating
Employee Rating

Service was not don’t right on my truck ,truck is still jerking and was told they did a update what’s does an update have anything to do with jerking More

by RUFINO.ARTEAGA
Recommend Dealer
No

Other Employees Tagged: Sam Fakhouri, Jeff Rizzi , DAS Admin, Mike Cagey, Tony Catalano, Vincenzo Catalano, Matt Torres, Frank Villalobos, Gerald Waters

Jun 25, 2020

Mark Christopher Auto Center responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

Dealership Rating
Employee Rating

Alex has great customer service.. even though I was their after hrs, all the staff was happy to still be there.. thank you guys for making the process so easy 🙏🏽🙏🏽🙏🏽 I’ll def becoming back in the futur More

by ERIKSWINDOWTRIM
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri, Alex Sarabia, Jeff Rizzi , Mike Cagey, Matt Torres, Frank Villalobos, Gerald Waters

Jun 25, 2020

Mark Christopher Auto Center responded

Hello Erik, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Alex was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 25, 2020

Dealership Rating
Employee Rating

The staff was friendly and welcoming. They worked with what we wanted and what we could afford. We will recommend them to family and friends More

by SHANE95JB
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri, Jeff Rizzi , Mike Cagey, Brian Noble, Matt Torres, Frank Villalobos, Gerald Waters

Jun 25, 2020

Mark Christopher Auto Center responded

Thank you for the great review, Shane. Please come visit us if you need anything else, be it service or sales. Regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 25, 2020

Dealership Rating
Employee Rating

The salesman Jerry was fantastic and very helpful. Very well knowlegable in his job. He pointed us in the right direction. His after sale follow up was excellent More

by joanniefmoore
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri, Jeff Rizzi , Mike Cagey, Matt Torres, Frank Villalobos, Gerald Waters

Jun 25, 2020

Mark Christopher Auto Center responded

Joannie, we loved reading this review! Happy customers are our aim, and it appears Jerry really hit the bullseye. We’ll make sure to share your experience with [HIM/HER], and if you have any further questions, we’re always available to help. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 20, 2020

Dealership Rating
Employee Rating

These guys are great I would buy from them again. I bought a new 3500 HD and just love it I couldn’t be happier More

by Justin herbert
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri , Gerald Waters, Gerald is a great guy super helpful and knowledgeable in all aspects of the vehicles

Jun 22, 2020

Mark Christopher Auto Center responded

Justin, thank you for the feedback! We are happy to hear about your positive experience at Mark Christopher Auto Center, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 17, 2020

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Employee Rating

It’s bad they charge for material and labor and not need to change but they do it just because need to charge they are hungry about money not about do the right thing More

by CARLOSJEMENEZ20
Recommend Dealer
No

Other Employees Tagged: Sam Fakhouri, Jeff Rizzi , DAS Admin, Mike Cagey, Cassandra Meier, Rodney Reid, Matt Torres, Frank Villalobos, Gerald Waters

June 09, 2020

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Employee Rating

This dealership had the truck we were looking for. The truck had damage and we were soon forgotten. Still waiting after 2 months. Find a different dealer to buy from. Would not recommend this dealer More

by Highvoltage472
Recommend Dealer
No

Other Employees Tagged: Sam Fakhouri, Jeff Rizzi , Mike Cagey, Cassandra Meier, Rodney Reid, Matt Torres, Frank Villalobos, Gerald Waters

Jun 11, 2020

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this review. We always aim for 100% customer satisfaction, and it is apparent we fell short of this goal during your most recent visit. We'd like to do whatever it takes to regain your future business. Please contact me at your earliest convenience so that we can work together to resolve this issue. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 30, 2020

Dealership Rating
Employee Rating

The people were very friendly. Took down the information later i told them 2 things i forgot. They took care of it They told me about the brakes that the dealer brakes we're better then the ones i wanted.m More

by JOHNSONFORREST
Recommend Dealer
Yes

Other Employees Tagged: Matt Torres

Jun 03, 2020

Mark Christopher Auto Center responded

Hi and thank you for your kind words. We are very happy to hear that our staff was so attentive during your visit to our dealership, and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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