Joe Gonzalez
Joe Gonzalez at Mark Christopher Auto Center

Joe Gonzalez | Page 31

Fleet Director

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.8
426 Reviews

I live here locally. I started in this industry washing cars. I’m a family man, with 2 amazing little girls. My family and I love spending time outdoors. I take pride in making customers buying experience memorable.

4.8

426 Reviews

Write a Review

Specialties & Trainings

First Responders/Military/ Educator specialist

426 Reviews of Joe Gonzalez

July 08, 2020

Dealership Rating
Employee Rating

Service experiency Always good, honest and with smile, from the manager to the techs is a pleasure to go into mark christopher, specially the service writer, thank you More

by GDARIO6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi , Mike Cagey, Vincenzo Catalano, Matt Torres, Frank Villalobos

Jul 09, 2020

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 05, 2020

Dealership Rating
Employee Rating

Exceptional customer service. No pressure sales. Listened and got me exactly what I wanted. Could not be happier! Alphonso was the best sales person to work with! More

by LORRIECR
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri , Mike Cagey, Frank Villalobos, Gerald Waters, Alphonso

Jul 06, 2020

Mark Christopher Auto Center responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Alphonso was there to provide you with such exceptional service! Thank you again and congratulations on your new car. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 03, 2020

Dealership Rating

OnStar, speakers and Sirius radio kept going off. Still does I was there during the COVID-19 experience. I have a New XT6 Cadillac and was referred to the Chevrolet service department. Where I had to wait three More

by cfarris56
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi , DAS Admin, Matt Torres, Frank Villalobos

Jul 06, 2020

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a business. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 02, 2020

Dealership Rating
Employee Rating

Jerry Pena sales agent .very help & professionalHe did everything necessary to help my needs Didnt work wGWaters good services would buy another car for sure More

by Pat mccall
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri , Mike Cagey, Frank Villalobos, Gerald Waters, JERRY PENA

Jul 02, 2020

Mark Christopher Auto Center responded

Thank you for the feedback, Pat! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 01, 2020

Dealership Rating
Employee Rating

I can appreciate Mr.Gerald Waters and his professional attitude and service. The no pressure sales approach, but sharing of his knowledge answering my questions. . So far an excellent choice of GMC Can More

by PASTORGREGG58
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri, Jeff Rizzi , Mike Cagey, Gerald Waters

Jul 01, 2020

Mark Christopher Auto Center responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Gerald was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Kind regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 25, 2020

Dealership Rating
Employee Rating

Best dealer I have ever dealt with in all my dealers experience. Would recommend to anyone looking for a vehicle or service their own vehicles! More

by mbash
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Sam Fakhouri, Jeff Rizzi , Mike Cagey, Vincenzo Catalano, Matt Torres, Frank Villalobos, Gerald Waters, Jeff Rizzi is the best this dealership has ever had !

Jun 25, 2020

Mark Christopher Auto Center responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Mark Christopher Auto Center special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

Dealership Rating
Employee Rating

Service was not don’t right on my truck ,truck is still jerking and was told they did a update what’s does an update have anything to do with jerking More

by RUFINO.ARTEAGA
Recommend Dealer
No

Other Employees Tagged: Sam Fakhouri, Jeff Rizzi , DAS Admin, Mike Cagey, Tony Catalano, Vincenzo Catalano, Matt Torres, Frank Villalobos, Gerald Waters

Jun 25, 2020

Mark Christopher Auto Center responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 25, 2020

Dealership Rating
Employee Rating

Alex has great customer service.. even though I was their after hrs, all the staff was happy to still be there.. thank you guys for making the process so easy 🙏🏽🙏🏽🙏🏽 I’ll def becoming back in the futur More

by ERIKSWINDOWTRIM
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri, Alex Sarabia, Jeff Rizzi , Mike Cagey, Matt Torres, Frank Villalobos, Gerald Waters

Jun 25, 2020

Mark Christopher Auto Center responded

Hello Erik, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Alex was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 25, 2020

Dealership Rating
Employee Rating

The staff was friendly and welcoming. They worked with what we wanted and what we could afford. We will recommend them to family and friends More

by SHANE95JB
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri, Jeff Rizzi , Mike Cagey, Brian Noble, Matt Torres, Frank Villalobos, Gerald Waters

Jun 25, 2020

Mark Christopher Auto Center responded

Thank you for the great review, Shane. Please come visit us if you need anything else, be it service or sales. Regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 25, 2020

Dealership Rating
Employee Rating

The salesman Jerry was fantastic and very helpful. Very well knowlegable in his job. He pointed us in the right direction. His after sale follow up was excellent More

by joanniefmoore
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri, Jeff Rizzi , Mike Cagey, Matt Torres, Frank Villalobos, Gerald Waters

Jun 25, 2020

Mark Christopher Auto Center responded

Joannie, we loved reading this review! Happy customers are our aim, and it appears Jerry really hit the bullseye. We’ll make sure to share your experience with [HIM/HER], and if you have any further questions, we’re always available to help. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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