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Joe Gonzalez

Overview Reviews (429)

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Joe Gonzalez

Joe Gonzalez | Page 35

Fleet Director

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

I live here locally. I started in this industry washing cars. I’m a family man, with 2 amazing little girls. My family and I love spending time outdoors. I take pride in making customers buying experience memorable.

4.9

429 Reviews

4.9

429 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (429)

Specialties & Trainings

First Responders/Military/ Educator specialist

429 Reviews of Joe Gonzalez

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March 03, 2020

Dealership Rating

Employee Rating

Great service helped us a lot salesman Alex was fantastic Joe the broker was great thank you very much for helping us get our second car from you guys will recommend anybody that needs a car to go to you guy Joe the broker was great thank you very much for helping us get our second car from you guys will recommend anybody that needs a car to go to you guys again thank you very much More

by DannyMorales66

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Alex Sarabia

Mar 04, 2020 -

Mark Christopher Auto Center responded

Danny, I am happy to hear your time spent with Alex and Joe was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 22, 2020

Dealership Rating

Employee Rating

Mark Christopher service center makes getting my GMC services hassle-free. Check-in is quick and the staff is polite. My vehicle is always ready within a timely manner. Thank you Mark Christopher for ma services hassle-free. Check-in is quick and the staff is polite. My vehicle is always ready within a timely manner. Thank you Mark Christopher for making my service experiences pleasant. More

by Fizquierdo

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Sam Fakhouri, Alex Sarabia, Jeff Rizzi , Mike Cagey, Rodney Reid, Matt Torres

Feb 25, 2020 -

Mark Christopher Auto Center responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing us for your vehicle needs. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 19, 2020

Dealership Rating

Employee Rating

Great service by Jackie who helps me every time I go. She is very clear & thorough of services need/getting. She also listens to any concerns you may have. The shuttle service was great as well, even though is very clear & thorough of services need/getting. She also listens to any concerns you may have. The shuttle service was great as well, even though they were backed up they found a way to help me get situated & home to avoid long wait time in the lobby. Love the additional car wash service! More

by Ashley

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jeff Rizzi , Rodney Reid, Matt Torres

Feb 20, 2020 -

Mark Christopher Auto Center responded

Thank you so much for the nice review, Ashley! We really appreciate this feedback and I'll be certain to share your compliments with Jackie and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 15, 2020

Dealership Rating

Employee Rating

Dion Martinez actually listened to our wants and needs. He didn’t try to convince us to buy more car than we wanted. He was very knowledgeable about the car he recommended. He was an ideal salesman. He didn’t try to convince us to buy more car than we wanted. He was very knowledgeable about the car he recommended. He was an ideal salesman. More

by Les & Marie

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sam Fakhouri , Gerald Waters, DION MARTINEZ

Feb 17, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 15, 2020

Dealership Rating

Employee Rating

It was a great experience had lots of information given to me and the breakdown of everything was simple and easy to understand the wait time was not long at all to me and the breakdown of everything was simple and easy to understand the wait time was not long at all More

by JAKEE.SAENZ

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mike Sheridan

Feb 15, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 15, 2020

Dealership Rating

Employee Rating

Our experience this last time was a bit better than before. The sales staff were very kind and helpful. The process still took longer than we would have liked; and there was quite a bit of haggling nee before. The sales staff were very kind and helpful. The process still took longer than we would have liked; and there was quite a bit of haggling needed in order to be comfortable with the purchase. More

by JARED.ALFREY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Alex Sarabia

Feb 15, 2020 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 06, 2020

Dealership Rating

Employee Rating

Fantastic experience. Great people. Made it extremely easy to purchase my new truck. Highly recommend. Plenty of choices. They had the exact truck I wanted. easy to purchase my new truck. Highly recommend. Plenty of choices. They had the exact truck I wanted. More

by RMICKLOS1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Sam Fakhouri, Jeff Rizzi , Tony Catalano, Cassandra Meier

Feb 07, 2020 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Kind regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 06, 2020

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Employee Rating

We had a good experience with our sales person Mike. We went in to purchase under Costco buying program I like that Joe was nice enough to let us know they could give us a better deal through my emolyer. went in to purchase under Costco buying program I like that Joe was nice enough to let us know they could give us a better deal through my emolyer. We purchased a Cadillac not a model choice below More

by tori42525

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mike S

Feb 06, 2020 -

Mark Christopher Auto Center responded

Thank you so much for the nice review, Tori! We really appreciate this feedback and I'll be certain to share your compliments with Mike, Joe, and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 30, 2020

Dealership Rating

Great Deals with great people working there. Arrived at dealership around 10:30 and was my way by 12:30pm. Left with that car we wanted at a fair price b Deals with great people working there. Arrived at dealership around 10:30 and was my way by 12:30pm. Left with that car we wanted at a fair price bought a 2020 Cadillac CT 5. More

by 02BAD57

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mario Sanchez

Jan 31, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 28, 2020

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Employee Rating

As usual Mark Christopher Cadillac gives great deal on our CT 5. We have bought 3 cars and one truck over the last 10 yrs. Have not been disappointed our CT 5. We have bought 3 cars and one truck over the last 10 yrs. Have not been disappointed More

by 02BAD57

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mario Sanchez

Jan 30, 2020 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900