
Joe Gonzalez
Fleet Director
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
I live here locally. I started in this industry washing cars. I’m a family man, with 2 amazing little girls. My family and I love spending time outdoors. I take pride in making customers buying experience memorable.
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First Responders/Military/ Educator specialist
391 Reviews of Joe Gonzalez
May 17, 2025
Very helpful and kind. Made a real effort to provide what I wanted and needed Made a real effort to provide what I wanted and needed More
Other Employees Tagged: Nick Polytarhos, Albert Rodriguez, Joel Rodriguez, Jerry Pena, JT Trimble, JC Cavazos
May 16, 2025
Mario was cordial, pleasant and knowledgeable. He was rushed because of other circumstances. we had trouble with the military confirmation code that my wife worked on for 2 hours. He did try to He was rushed because of other circumstances. we had trouble with the military confirmation code that my wife worked on for 2 hours. He did try to complete other steps to the sale but its was scattered. because of manpower shortages he had to take care of a internet customer while working with me and that created long waits for completing the deal . After coming out of finance I had to wait for the delivery process about 15 minutes. The Onstar process was a mess. The man who explained how it worked and the different steps had a heavy accent and spoke too fast. Mario tried to explain later. Because of his helping the other internet customer he was rushed and the delivery was fragmented. He seemed over taxed. Mario knew this and asked me to make another appointment for a proper delivery later, which I will do. Its impossible to work two customers at the same time and be fair. I understood this. The person in charge should have elected another salesman to help him. It was not fair to Mario. Because of his efforts i give him credit. However the store and management were less than fair. They did not explain switching from 24 months to 36 mo. terms and I felt like they were taken advantage or tricking me. The next day the internet director and I met and he was wasvvery cordial and sympathetic. He explained the switch completely, and I became satisfied., and he said to call for an appointment and lunch next week.. I like my car and enjoy driving it. Thank you. I did not like the finance portion. He knew I wasn't buying anything so he rushed the process and I didn't feel comfortable enough to take more time with the actual numbers and i missed the switch to 36 mo. term. Thank you. Frank Dopp More
Other Employees Tagged: Mario Sanchez, JC Cavazos, Anthonny Farfan, Sam Abdelmesseh
May 13, 2025
Had a really smooth buying experience , From the salesman Armando to finance with Cesar Valenzuela. Usually the finance portion can be a pain, but Cesar made the experience seem less and almost enjoyable. Armando to finance with Cesar Valenzuela. Usually the finance portion can be a pain, but Cesar made the experience seem less and almost enjoyable. More
Other Employees Tagged: Armando Nuno, Joel Rodriguez, JC Cavazos
April 20, 2025
Our rep at mark ohristtopher was vey knowledgeable and helped answer all of our questions. Things went very smooth helped answer all of our questions. Things went very smooth More
Other Employees Tagged: Nick Polytarhos, Albert Rodriguez, Joel Rodriguez, Jerry Pena, JT Trimble, JC Cavazos, Eric Nosser
April 18, 2025
I had a good experience, I felt like everything was honest and transparent, It’s obvious that The dealership is in for the long haul and not just trying to sell a truck today. honest and transparent, It’s obvious that The dealership is in for the long haul and not just trying to sell a truck today. More
Other Employees Tagged: Nick Polytarhos, JC Cavazos , John
April 15, 2025
Great service from beginning to end. Great customer service with sales team. Thank you so much for helping us Great customer service with sales team. Thank you so much for helping us More
Other Employees Tagged: Nick Polytarhos, Albert Rodriguez, Joel Rodriguez, Jerry Pena, JT Trimble, JC Cavazos
March 12, 2025
Nick was fantastic. He was very helpful with details in our car and never felt pressured into buying anything. Highly recommend him to anyone. He was very helpful with details in our car and never felt pressured into buying anything. Highly recommend him to anyone. More
Other Employees Tagged: Nick Polytarhos, JC Cavazos
March 11, 2025
If you haven’t already, hurry and visit as they are so helpful, attentive, and friendly- most of all willing to work with your financials it’s a perfect place for searching for a new vehicle helpful, attentive, and friendly- most of all willing to work with your financials it’s a perfect place for searching for a new vehicle More
Other Employees Tagged: Sam Fakhouri
February 17, 2025
Pleasure to work with. Very professional. Most satisfying car purchase ever! Would highly recommend them to others. Very professional. Most satisfying car purchase ever! Would highly recommend them to others. More
Other Employees Tagged: Armando Nuno, JC Cavazos
February 03, 2025
I like the service in this dealer, I will return to this dealer. Thank you dealer. Thank you More
Other Employees Tagged: Nick Polytarhos, Albert Rodriguez, Joel Rodriguez, Jerry Pena, JT Trimble, JC Cavazos