Joe Gonzalez
Joe Gonzalez at Mark Christopher Auto Center

Joe Gonzalez | Page 41

Fleet Director

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.9
432 Reviews

I live here locally. I started in this industry washing cars. I’m a family man, with 2 amazing little girls. My family and I love spending time outdoors. I take pride in making customers buying experience memorable.

4.9

432 Reviews

Write a Review

Specialties & Trainings

First Responders/Military/ Educator specialist

432 Reviews of Joe Gonzalez

August 02, 2019

Dealership Rating
Employee Rating

Spectacular personal and very profesional service I was as usual very happy with Joe Gonzalez and Alex his assistant with their professionalism and very personal treatment to myself to cut a very tran More

by JLFLORES1303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Sarabia , Sam

Aug 04, 2019

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 31, 2019

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Employee Rating

Service Sandra was fast & friendly....Not pushing anything xtra on me. Job completion was done on a timely manner & promptly notified afterwards. I will be re More

by EDYLOPEZMOTORS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess , Nick Jensen, Edy Lopez

Aug 01, 2019

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 29, 2019

Dealership Rating
Employee Rating

It was bait and switch' on steriods- a promised lease fee of $159 per month rose to $277 per month in 4 steps, each time more as the salesman went back to 'talk to his manager' . G More

by surface.resistance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 01, 2019

Mark Christopher Auto Center responded

It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 27, 2019

Dealership Rating
Employee Rating

Satisfied customer The salesman had a great understanding of all the cars features and explained everything in detail. The finance manager, worked to get the deal I want More

by ALFIE00002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Sarabia , Mike Cagey, Nevin Cordero

Jul 28, 2019

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 16, 2019

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Employee Rating

Fast, efficient, and pleasant I called in for a last minute oil change and they were able to help me. They were informative and very helpful in my time there. More

by LCHINCHILLAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Ho, Mike Sheridan , Mike Cagey, Kyle Carey, Norman Edwards, Nick Jensen, Brian Noble, Devyn Reece, Gerald Waters

Jul 16, 2019

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2019

Dealership Rating

Service Dept Took my car in to fix what I thought was a coolant hose turned out to be a water pump my car was fixed Sam Aceves did a great job getting my car done More

by BSALAS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Johnny Mendoza, Alex Sarabia , Vincenzo Catalano, Cassandra Meier, Frank Villalobos

Jul 14, 2019

Mark Christopher Auto Center responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 01, 2019

Dealership Rating
Employee Rating

Great Nevin did awesome work. He answered all the questions we had. Joe was great on not pressuring us and gave us time to look around and really take what More

by RPJR05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nevin Cordero

Jul 01, 2019

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 01, 2019

Dealership Rating
Employee Rating

Very Helpful Kyle was very helpful getting us in the right vehicle for us. Worked with our budget and so that we can walk away with the truck that met all my needs More

by jechumacero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Carey

Jul 01, 2019

Mark Christopher Auto Center responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 15, 2019

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Employee Rating

First service for our 2019 Chevy Tahoe Mark Christopher Dealership and vehicle maintenance center is the best dealership and maintenance center our family has ever experienced. Their custo More

by SCOT.MARTIN71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: I can’t remember their names at this time

Jun 17, 2019

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 13, 2019

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Employee Rating

Quickest vehicle purchase ever! I explained to Mario what I was looking for and I didn’t have to go anywhere else! He got me exactly what I wanted and we worked out the details in a More

by Emelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Sanchez , Nevin Cordero

Jun 13, 2019

Mark Christopher Auto Center responded

Thank you so much for your review, Emelia! Happy customers are our goal and our mission and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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