Joe Gonzalez
Joe Gonzalez at Mark Christopher Auto Center

Joe Gonzalez | Page 40

Fleet Director

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.9
429 Reviews

I live here locally. I started in this industry washing cars. I’m a family man, with 2 amazing little girls. My family and I love spending time outdoors. I take pride in making customers buying experience memorable.

4.9

429 Reviews

Write a Review

Specialties & Trainings

First Responders/Military/ Educator specialist

429 Reviews of Joe Gonzalez

August 22, 2019

Dealership Rating
Employee Rating

Poor customer Servise poor Servise .. Had very little customer service when replacing the engine of Sierra Denali. Had to come back because there was sparks(fire) (flames) coming out of More

by Mashectornieves90646810000000000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sam Fakhouri , Frank Villalobos

Aug 27, 2019

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 19, 2019

Dealership Rating
Employee Rating

BEST Customer service and knowledge! Thank you helping me out with buying my first truck! You made the experience easy and insightful! I’m very grateful to have had Joe Gonzalez there to More

by GypsyTrails
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2019

Mark Christopher Auto Center responded

Thank you for sharing your feedback! I’m very glad that Joe was here to help you and treated you with the customer service we know you deserve. If you have any questions or if we can be of assistance, please don't hesitate to reach out to us. Kind regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 18, 2019

Dealership Rating
Employee Rating

Theifs!! Watch your stuff Just an awesome experience The second time I brought my car here but I’m changing everything because this last week and I got an oil change and when I More

by hard2castle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 07, 2019

Mark Christopher Auto Center responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 15, 2019

Dealership Rating
Employee Rating

Great Service On August 11, 2019 Leased a 2019 Cadillac XT5, the Service I received was GREAT! I Love this Car, I would Lease this Vehicle again. More

by YERASEREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Sheridan

Aug 15, 2019

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 14, 2019

Dealership Rating
Employee Rating

Fun and easyca Car advertised was available. Sales person and managers were super nice and helpful. The whole experience was quick, easy and fun. I believe they got More

by SCUTERPIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri, Mario Sanchez

Aug 14, 2019

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 08, 2019

Dealership Rating
Employee Rating

Eckbond I can’t say enough about how awesome the customer service is at mark christopher! From the time they meet you at your car to the time you drive off w More

by lisagibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri, Mike Sheridan

Aug 11, 2019

Mark Christopher Auto Center responded

Lisa, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 02, 2019

Dealership Rating
Employee Rating

Great Experience The service was awesome all members were very helpful and did great at getting my deal complete. I couldn’t be more happy with the service from Mark C More

by SHAVONTJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Sheridan , Sharon

Aug 04, 2019

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 02, 2019

Dealership Rating
Employee Rating

Spectacular personal and very profesional service I was as usual very happy with Joe Gonzalez and Alex his assistant with their professionalism and very personal treatment to myself to cut a very tran More

by JLFLORES1303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Sarabia , Sam

Aug 04, 2019

Mark Christopher Auto Center responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 31, 2019

Dealership Rating
Employee Rating

Service Sandra was fast & friendly....Not pushing anything xtra on me. Job completion was done on a timely manner & promptly notified afterwards. I will be re More

by EDYLOPEZMOTORS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess , Nick Jensen, Edy Lopez

Aug 01, 2019

Mark Christopher Auto Center responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 29, 2019

Dealership Rating
Employee Rating

It was bait and switch' on steriods- a promised lease fee of $159 per month rose to $277 per month in 4 steps, each time more as the salesman went back to 'talk to his manager' . G More

by surface.resistance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 01, 2019

Mark Christopher Auto Center responded

It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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