Joe Gonzalez | Page 39

Victor was an excellent salesman to deal with. The wife and I were not planning to buy a car from Mark Christopher that day, we just stopped by to look. Bad experience at different dealer. Told Vic The wife and I were not planning to buy a car from Mark Christopher that day, we just stopped by to look. Bad experience at different dealer. Told Victor about our experience and I felt that he went out of his way to help us. I felt that Victor was a straight shooter. More

by KWSCPP Verified Customer Verified Customer

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Terrible. My insurance cards and registration cards are stolen from my vehicle’s glow box when i left the car for service. There were no work related to glow bo My insurance cards and registration cards are stolen from my vehicle’s glow box when i left the car for service. There were no work related to glow box. It was empty when I get my car back. . I called Police for a police report to the Mark Christopher Chevrolet in Ontario California. Police came to the dealer. They will be investigating further. Terrible service. More

by Ozgur Askeroglu Verified Customer Verified Customer

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Great Experience Was interested in a Tahoe for my wife 2kids and Baby on the way. We were looking at Tahoe Yukon but Alex helped my wife get her dream car Escalade. Was interested in a Tahoe for my wife 2kids and Baby on the way. We were looking at Tahoe Yukon but Alex helped my wife get her dream car Escalade. Thank you for tour patience and taking care of my family. If tour looking to be treated the way you deserve ask for Alex in Cadillac. Tambien habla Espanol Gracias More

by RICARSOHERNANDEZ1992 Verified Customer Verified Customer

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Exemplary Service I've always dreaded the car buying experience, until I met Joe and Mario. I new that I needed a larger vehicle for my family, but I was unsure of whic I've always dreaded the car buying experience, until I met Joe and Mario. I new that I needed a larger vehicle for my family, but I was unsure of which vehicle to purchase. Even though I changed my mind several times, they were patient and made sure I has beyond satisfied with my vehicle. From proving food and drinks to family because we were there for hours trying to decide on a vehicle, to delivering the vehicle to us under a strict timeline, Joe and Mario went above and beyon, changing my mind about sales people and the buying experience. Joe and Mario are real people that were concerned with my satisfaction and not with high pressure sales tactics so they could close a deal. Thank you to these amazing people that told me dad jokes and shared their personal stories with me when I was hot and frustrated from being in the sun for a few hours looking at vehicles. I went away from Mark Christopher with a great vehicle at an amazing price. I will definitely be back to your organization when I need another vehicle. More

by Alexmpalafox Verified Customer Verified Customer

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Very great My salesmen Brian was the best he helped me and my wife with any question and got us the best deal he could and everybody was so nice My salesmen Brian was the best he helped me and my wife with any question and got us the best deal he could and everybody was so nice More

by VILLABOB2 Verified Customer Verified Customer

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Oil change I was able to schedule the same day appointment for my oil changed. When i got here they looked really busy but they took my car in right away and was I was able to schedule the same day appointment for my oil changed. When i got here they looked really busy but they took my car in right away and was done in a hour or so. More

by DRAVIN.FERGUSON.11 Verified Customer Verified Customer

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Very rewarding Kyle was understanding of my needs & wants. Did push or pressure us. He was very patient & didn't rush me & waited until I was ready. Kyle was understanding of my needs & wants. Did push or pressure us. He was very patient & didn't rush me & waited until I was ready. More

by ernleese59 Verified Customer Verified Customer

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Poor customer Servise poor Servise .. Had very little customer service when replacing the engine of Sierra Denali. Had to come back because there was sparks(fire) (flames) coming out of Had very little customer service when replacing the engine of Sierra Denali. Had to come back because there was sparks(fire) (flames) coming out of engine. I fuel this truck about 10 times before noticing. This could of kill me and other people. There is no words to express how awful a feel about your poor service both customer and mechanical. I will be seeking legal advice. More

by Mashectornieves90646810000000000 Verified Customer Verified Customer

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BEST Customer service and knowledge! Thank you helping me out with buying my first truck! You made the experience easy and insightful! I’m very grateful to have had Joe Gonzalez there to Thank you helping me out with buying my first truck! You made the experience easy and insightful! I’m very grateful to have had Joe Gonzalez there to guide me! More

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Theifs!! Watch your stuff Just an awesome experience The second time I brought my car here but I’m changing everything because this last week and I got an oil change and when I Just an awesome experience The second time I brought my car here but I’m changing everything because this last week and I got an oil change and when I got my car back it was dirty my glove box had been gone through and my AirPods missing thieves More

by hard2castle Verified Customer Verified Customer

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