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Joe Herx

Overview Reviews (160) Inventory (336)

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Joe Herx

Sales Consultant

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.9

160 Reviews

Overview Reviews (160) Inventory (336)

4.9

160 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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160 Reviews of Joe Herx

January 14, 2026

Dealership Rating

Employee Rating

Kind, attentive, caring, quick clarification, easy going, great listener, great attitudes, friendly customer service with fast replies. great listener, great attitudes, friendly customer service with fast replies. More

by SRUSSELL7478

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steven Madewell, Shane Jackson

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Jan 14, 2026 -

Joe Machens Capital City Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 09, 2026

Dealership Rating

Employee Rating

We recently bought a Ford edge, and our salesman was Joe Herx! He was fantastic! He made our purchase very enjoyable!!!! Herx! He was fantastic! He made our purchase very enjoyable!!!! More

by Fishetdoris

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christian Connite

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Jan 09, 2026 -

Joe Machens Capital City Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 29, 2025

Dealership Rating

Employee Rating

They’ve always treated us right on the several vehicles we’ve bought from them over the years, especially since Josh has beet there. we’ve bought from them over the years, especially since Josh has beet there. More

by Bubbyr072942Bubby

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christian Connite, Josh Hubbard, Shane Jackson

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Dec 30, 2025 -

Joe Machens Capital City Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Machens Capital City Ford. We look forward to having you as one of our valued customers for many more years to come!

November 29, 2025

Dealership Rating

Employee Rating

Joe Herx was great to work with. He listened to what I was looking for and wanted in a car and where I needed to be. He listened to what I was looking for and wanted in a car and where I needed to be. More

by Paul

Verified Customer

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Austin Peyton

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Nov 29, 2025 -

Joe Machens Capital City Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Machens Capital City Ford.

November 07, 2025

Dealership Rating

Employee Rating

Made the dreaded car buying process easy Joe was great to work with and all staff were friendly and knowledgeable work with and all staff were friendly and knowledgeable More

by Stevewerdehausen

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Joe Herx

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Nov 07, 2025 -

Joe Machens Capital City Ford responded

Here at Joe Machens Capital City Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 03, 2025

Dealership Rating

Employee Rating

Joe was very helpful and professional and so was Austin. Will definitely be going back. Will definitely be going back. More

by victoriasherwood99

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christian Connite , Austin Peyton

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Oct 03, 2025 -

Joe Machens Capital City Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

September 11, 2025

Dealership Rating

Employee Rating

My father-in-law and brother-in-law did all the shopping and negotiating. I just signed the papers. and negotiating. I just signed the papers. More

by angel_65018

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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August 08, 2025

Dealership Rating

Employee Rating

Joe is one-of-a-kind and a pleasure to work with! Our day buying a car was a great experience (if plunking down thousands of dollars is your jam)! Our day buying a car was a great experience (if plunking down thousands of dollars is your jam)! More

by Amy

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shane Jackson , Austin Peyton

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July 03, 2025

Dealership Rating

Employee Rating

Good, knowledgeable, and friendly staff. They were willing to work with me and answered all my questions. They were willing to work with me and answered all my questions. More

by ss1481

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Gavin Mitchem, Austin Peyton

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June 04, 2025

Dealership Rating

Employee Rating

Great customer service experience very knowledgeable and happy with the purchase. I would be happy to buy my next car there happy with the purchase. I would be happy to buy my next car there More

by sroz0001

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tom Stegeman, Kevin Osborne, Bo Heavin, Christian Connite , Rick Richard

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Automatic

All-wheel Drive

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View Vehicle Details

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2025 Ford F-150 | new

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2025 Ford F-150

new

SPACE WHITE METALLIC exterior

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Four-wheel Drive

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2026 Ford Explorer | new

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2026 Ford Explorer

new

CARBONIZED GRAY METALLIC exterior

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Four-wheel Drive

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View Vehicle Details

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