Joe Hilliard
Joe Hilliard at Klaben Chrysler Jeep Dodge Ram
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Joe Hilliard | Page 16

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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4.9
833 Reviews

I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418

Dealership Experience

31 yrs, 2 mos

Industry Experience

31 yrs, 2 mos

4.9

833 Reviews

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833 Reviews of Joe Hilliard

July 12, 2023

Dealership Rating
Employee Rating

I’ve been going there for years. I’ve always received great customer service and professional work. More

by Angela
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Recommend Dealer
Yes

July 10, 2023

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Joe Hilliard does a great job. I was on top of things. He is very professional. More

by jmy
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

July 10, 2023

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Including my family members, we have purchased and or leased over 15 vehicles during the past 20 years. We have all had awesome experiences with management, sales, parts and service department. This is a More

by guygategalinspectionservice
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Richard Klaben, Scott Abdon

July 09, 2023

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Employee Rating

This is my fourth jeep purchased at this dealership. Everyone is very professional. The sales person Chris Hamilton was awesome. I also like the service department. Joe Hilliard it’s always very profes More

by jmy
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hamilton

July 05, 2023

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They did everything they could to ensure a positive experience, and they followed up after I received my vehicle. More

by Daniel K
Service Price Transparency
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Service Time
Recommend Dealer
Yes

Other Employees Tagged: James Arnold, Amanda Davis, Nikki Ripley

July 03, 2023

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I received a date for service that was fit into my scheduled. The service was completed in a timely manner. The service advisor was excellent. More

by JEAB12972
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Recommend Dealer
Yes

June 26, 2023

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I have purchased for jeeps from Klaben. Always get good service. Joe Hilliard is my service contact person. Always professional and friendly. More

by jmy
Service Price Transparency
Recommend Dealer
Yes

June 25, 2023

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I am pleased with the availability of dates for service and the speed of the repairs. More

by sendesaxe
Service Price Transparency
Recommend Dealer
Yes

June 19, 2023

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Employee Rating

I am happy with the thorough 16-point inspection the Klaben Service Department conducted. It gives me peace of mind. More

by maherkimer
Recommend Dealer
Yes

June 18, 2023

Dealership Rating
Employee Rating

I purchased or leased my fourth Dodge Durango from Klaben since 2001! Don Jacobs is an honest, engaging, and trustworthy sales representative! I can't imagine buying a car from anyone else. In addition, all More

by RSIDOTI
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Don Jacobs, Michael Van Hoose , Nikki Ripley

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