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Joe Jimenez
Joe Jimenez at Sierra Chevrolet of Monrovia

Joe Jimenez | Page 12

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
245 Reviews
4.8

245 Reviews

Write a Review

245 Reviews of Joe Jimenez

June 29, 2024

Dealership Rating
Employee Rating

Joe was very helpful and was a pleasure to work with as my service advisor More

by MARK.GLATT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 01, 2024

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet and for sharing your positive experience! We're thrilled to hear that Joe was helpful and a pleasure to work with as your service advisor. We look forward to assisting you again in the future. Safe travels! Sincerely, The Sierra Chevrolet Team

June 21, 2024

Dealership Rating
Employee Rating

Joe Jimenez is always helpful, friendly and takes great care of my service needs. I had a minor mishap with a porter that he recognized and resolved to my satisfaction. More

by CCGKMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman

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Jun 24, 2024

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet and for taking the time to leave such a positive review, Joe! We are delighted to hear that Joe provided you with excellent service and resolved any issues to your satisfaction. We look forward to assisting you with your service needs in the future. Thank you for sharing your experience! Sincerely, The Sierra Chevrolet Team

June 18, 2024

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Employee Rating

Very knowledgeable on what maintenance my truck needs and really honest on what is required, especially when I ask about products or costs. More

by MEMOSA674
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Marvin Orellana , Terry Quinn, John Twiford

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Jun 20, 2024

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet for your truck maintenance needs. We appreciate your positive feedback on our honest and knowledgeable service. We're here for you anytime you need assistance with products or costs. We look forward to seeing you again in the future! Sincerely, The Sierra Chevrolet Team

June 07, 2024

Dealership Rating
Employee Rating

Amazing service. Joe was great helping me out letting me know about the services and explained it all. Definitely will come back. More

by jessicahernandez03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2024

Sierra Chevrolet of Monrovia responded

Thank you for the fantastic review! We are thrilled to hear that Joe provided you with excellent service and a thorough explanation of our services. We appreciate your kind words and look forward to welcoming you back to Sierra Chevrolet. See you soon! Sincerely, The Sierra Chevrolet Team

June 04, 2024

Dealership Rating
Employee Rating

Joe was really nice and they got the work done. I just wish communication was better. Answer the phone, call back when a message is left. It is so frustrating trying to call and not be able to cont More

by tmbarta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 06, 2024

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to leave your feedback. We appreciate your acknowledgment of the great work done by our team at Sierra Chevrolet. Your feedback is crucial for us. Please feel free to contact us at your convenience so we can address this issue and work towards a better experience for you. Sincerely, The Sierra Chevrolet Team

June 03, 2024

Dealership Rating
Employee Rating

I always get the best service from Joe, Jake and the gang at Sierra Chevrolet. Thank you!!! More

by ChevGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Douglas Sievertson, Samantha Peinado, Mayra Neria, Tanya Ruiz, Will Cruz, Marvin Orellana

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Jun 05, 2024

Sierra Chevrolet of Monrovia responded

Thank you for the positive review! We are delighted to hear that Joe, Jake, and the team provided you with excellent service at Sierra Chevrolet. We appreciate your feedback and your ongoing support. Please feel free to visit us again or recommend us to others. We look forward to serving you in the future! Sincerely, The Sierra Chevrolet Team

June 01, 2024

Dealership Rating
Employee Rating

I called with questions the next day and did not get a call back. No explanation of service done. More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 03, 2024

Sierra Chevrolet of Monrovia responded

Thank you for sharing your feedback. We appreciate you bringing this to our attention. We strive to provide excellent service and communication. If you would like to discuss your experience further, please feel free to reach out to us directly. We value your input and hope to address any concerns you may have. Sincerely, The Sierra Chevrolet Team

June 01, 2024

Dealership Rating
Employee Rating

💯 100%,💯 💯 💯……………. :::::::::::::::::::::: good very good very good ………….. 👍 ……..👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍 very good More

by ERIKAVALLEE1214.EV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 04, 2024

Sierra Chevrolet of Monrovia responded

Thank you for the amazing 5-star rating and the enthusiastic feedback, Erika! We are thrilled that you had such a positive experience with us at Sierra Chevrolet. We appreciate your support and hope to see you again soon. Sincerely, The Sierra Chevrolet Team

May 31, 2024

Dealership Rating
Employee Rating

Joe took care of this for me and it is very much appreciated. I would recommend using him for all of your needs. More

by PURDYCOOLAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2024

Sierra Chevrolet of Monrovia responded

Thank you for the positive review! We are thrilled to hear that Joe provided you with excellent customer service. We appreciate your recommendation and look forward to assisting you with all your needs in the future. Thank you again for choosing Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

May 31, 2024

Dealership Rating
Employee Rating

Bad customer care . Person use my email and I have asked to be removed from this list and still have not been removed. More

by bdmjem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Hoffman, Douglas Sievertson, Samantha Peinado, Tanya Ruiz, Will Cruz, Edwin Cardiel, Marvin Orellana , Terry Quinn, John Twiford

Report | Print
Jun 03, 2024

Sierra Chevrolet of Monrovia responded

Thank you for sharing your feedback. We take your concerns seriously and will share them with our team to get this taken care of promptly. If there is anything else you would like to discuss, please feel free to contact us directly. Sincerely, The Sierra Chevrolet Team

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