Joe Johnson

My wife and I purchased a 2019 Nissan Rogue from Landers McLarty Nissan with low miles. We live on the other side of Nashville, Tn, a 3 plus hour drive one way. My wife was thrilled with the Nissan Rogue, McLarty Nissan with low miles. We live on the other side of Nashville, Tn, a 3 plus hour drive one way. My wife was thrilled with the Nissan Rogue, the great gas mileage, and some added features neither one of us were used to at all. We also purchased the warranty to cover any issues that might arise, as we were advised to, even though the Rogue was in Great shape it seemed like the smart thing to do just to cover any malfunctions that might come up, even with the low mileage for a 2019 (24,500) . My wife drove it home, and loved it, everything about the Rogue. We were very pleased with the deal, the car , and everyone we met at Landers McLarty Nissan . I even said this was the very best car transaction I had ever been a part of in all my life, ( we are retired).      Well less than 48 hours after the Rogue was purchased, less than 3 miles from our home the Malfunction warning light came up on the dash. This was totally unexpected and freaked my wife out. We pulled over in a safe place, turned it off, waited a minute, and turned it back on. The malfunction warning went away. It went off several times in the next few days. This car had not even rained on at this point. We thought it might be something we did. a button we pushed, it was concerning for sure. We contacted Landers McLarty Nissan and found out the Rogue had never in it's history had this issue. It was bought and serviced at Landers McLarty Nissan 100%. Margaret Reis suggested taking it a Nissan Dealer close to home and getting it checked, instead of driving back to Huntsville, and they would cover it. (I really did not want to drive back to Huntsville 🙂 Thank you ) Rivergate Nissan checked it out yesterday and found the Camera was malfunctioning and needed to be replaced. The records say it had never had an issue, and we found out the warranty does not cover the camera either, even though it covers almost everything else, not the camera itself. It was about here we started thinking maybe this was not the best car transaction we have ever had in our 49 years of marriage. We Prayed to God in heaven about it ! ( in Jesus' name of course ) My wife had just last Saturday given her 2018 Jeep Wrangler to our youngest Granddaughter for her 16 birthday. She really needed this Rogue to be the "one", she loves everything about it. (This is where it gets good !)     Between Ms Margaret at Landers McLarty ,Nissan the people at Rivergate Nissan and Nissan we found out there was a program called Good Will Assistance, and the Rogue with super low milage 24,500 miles. The malfunctioning camera will be replaced at "0" cost to us. We are back to this was most definitely the very best car transaction we have ever been a part off in our 68 years ! And always a shout out to the Lord Jesus ! ( Jesus makes a way when there seems to be no way Nissan! 🙂 ) Thank you to everyone involved from Sergio that sold us the Rogue, Ms Margaret Reis, the Management at Landers McLarty , the people at Rivergate Nissan, and of Course Nissan that made this turn out really, really to the good. My wife loves seeing 29 - 30 miles to the gallon on the dash ! 🙂 She is thrilled with her 2019 Rogue SL, Everyone at Landers McLarty Nissan was very professional throughout this issue with the camera on my wife's 2019 Rogue and making sure she stayed very happy with her Rogue and the transaction throughout. We / I highly recommend Landers McLarty Nissan and everyone there for anyone considering a new or used vehicle. Thank you Everyone, Ray and Brenda Horton More

Report | Print

Joe Patterson is the most efficient car salesman we have ever had and Landers McLarty Nissan of Huntsville continues to be the best as well. ever had and Landers McLarty Nissan of Huntsville continues to be the best as well. More

Report | Print

Darius and the team at Landers Nissan make this car buying experience simple, easy, and seamless. I will not hesitate to be a return customer. buying experience simple, easy, and seamless. I will not hesitate to be a return customer. More

Report | Print

Always love working with Dave aka "Bean". He's the consummate professional and he ensures the smoothest vehicle purchasing experience possible. He's the consummate professional and he ensures the smoothest vehicle purchasing experience possible. More

Report | Print

Leo was great, very helpful and worked to help us get into an affordable vehicle into an affordable vehicle More

Report | Print

Austin and Big Joe did a fantastic job thru the entire process. Took care of us well and made us feel comfortable with a normally stressful situation, I would recommend Austin to anyone looking to buy a c process. Took care of us well and made us feel comfortable with a normally stressful situation, I would recommend Austin to anyone looking to buy a car. More

Report | Print

Everyone at the Nissan dealership in Huntsville, Alabama were very helpful. I thoroughly enjoyed my experience with this team of individuals. They really work well together! were very helpful. I thoroughly enjoyed my experience with this team of individuals. They really work well together! More

Report | Print

James is a Rock Star! !!! I’ve been in sales for 25 years and have to say he was on top of everything I loved that he was informative, knowledgeable, led the process with !!! I’ve been in sales for 25 years and have to say he was on top of everything I loved that he was informative, knowledgeable, led the process without any pressure. May you continue to have fantastic success in your career! More

Report | Print

Mack Lolo was very helpful, polite and knowledgeable during my car buying experience. He listened to my needs and budget and helped me find the right vehicle with a fair and transparent approach. during my car buying experience. He listened to my needs and budget and helped me find the right vehicle with a fair and transparent approach. More

Report | Print

James Reynolds is THE MAN. My wife and two year old daughter stopped in with some time to kill and thinking about upgrading to accommodate our growing family. James was helpful My wife and two year old daughter stopped in with some time to kill and thinking about upgrading to accommodate our growing family. James was helpful, patient and knowledgeable. Overall a great experience and would recommend to anyone looking for a new/used vehicle. More

Report | Print