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Joe Kuckuk
553 Reviews
553 Reviews
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553 Reviews of Joe Kuckuk
February 24, 2020
Great experience I showed up without an appointment and they said they would work me in. I only waited about 1 hour and half, thanks so much they said they would work me in. I only waited about 1 hour and half, thanks so much More
by THOUK278
Verified CustomerOther Employees Tagged: Vincent Lor , Bob Arciszewski, Maureen Calmes, Dana Schilz
February 16, 2020
They were helpful. Al Hussain was very helpful in making our choice. He assisted us and eventually, we were able to take with us what we asked for. Al Hussain was very helpful in making our choice. He assisted us and eventually, we were able to take with us what we asked for. More
by toyositunde
Other Employees Tagged: Al Hussain, Shahat Mohamed
February 13, 2020
My last service experience was excellent! I enjoy bringing my vehicle for service at Heiser because I know I'll be treated well. Joe Kuckuk and Dana Schilz especially have gone way above and I enjoy bringing my vehicle for service at Heiser because I know I'll be treated well. Joe Kuckuk and Dana Schilz especially have gone way above and beyond to take care of me and make good things happen. I enjoy being recognized and greeted by name when I arrive - I think that's important too. James Hicks, from whom I bought my car back in November of 2013, always stops by to say hello when I'm waiting for my vehicle to be repaired. All of these folks, and for that matter all your employees, make me feel like I'm part of the Heiser family! More
by GREGORYZAJAC
Other Employees Tagged: James Hicks III , Bob Arciszewski, Chue Lee, Dana Schilz
February 08, 2020
Excellent We moved 200 miles away but still return to Jason for excellent service and new car pricing. Plan to continue to do so in the future. We moved 200 miles away but still return to Jason for excellent service and new car pricing. Plan to continue to do so in the future. More
by KATHLEENAIMIG
Other Employees Tagged: Jason Larner
January 28, 2020
Nobody really cares The customer service atmosphere in the service department is really poor. First of all the attitudes of the people working are always bad and depress The customer service atmosphere in the service department is really poor. First of all the attitudes of the people working are always bad and depressing, but specifically I have been incredibly disappointed at how I've been treated for 2 reasons: First, when I bring up concerns about my vehicle, my concerns are either immediately brushed aside or met with an immediate demand for money - there is no consideration that maybe somebody should just take a look. Second, every concern I have had thus far with my vehicle has included an immediate request for money, when I bought the car at Heiser not long ago and was put through an exhaustive selling process to ultimately pay for the extended warranty which cost me close to $4,000. I remember being very skeptical about this "warranty" but I reassured over and over that it was "bumper to bumper" - that it covered everything on the car - and I was almost ridiculed for considering not purchasing it. When I finally did, I had peace of mind that everything that could go wrong on my car would be covered. Well since then I've had issues with alignment and issues with my backup camera. Both times I find out, NOPE! Warranty aint covering anything for you! That is deceitful, predatory sales and I am very disappointed in how this has been handled on a personal and professional level. More
by DAVIDBLANCHARD19
Other Employees Tagged: Bob Arciszewski, Amy Bobber
January 16, 2020
It is very debatable if I will ever set foot on Heiser property. I feel that I was scammed. Came in for a free oil change. Left with a 3/4”screw and a 270 dollar tire. I left as an unhappy camper and hav property. I feel that I was scammed. Came in for a free oil change. Left with a 3/4”screw and a 270 dollar tire. I left as an unhappy camper and have not calmed down yet More
by DDCROUSE
January 11, 2020
great visit The people working there are very friendly especially Joe. The waiting room is very comfortable and the wait was reasonable. We checked out the cars The people working there are very friendly especially Joe. The waiting room is very comfortable and the wait was reasonable. We checked out the cars in the showroom and the people there were also very friendly and answered our questions. More
by DWURST
January 08, 2020
Very clean and comfortable the service was excellent as well they have refreshments the bathroom was clean and the work flow was very powerful and good well they have refreshments the bathroom was clean and the work flow was very powerful and good More
by marablemike35
Other Employees Tagged: Bob Arciszewski, Kevin Garski
January 06, 2020
Great service as usual! The service dept and the sales dept are always on their toes to keep a client happy. We always feel welcome when we come there. The service dept and the sales dept are always on their toes to keep a client happy. We always feel welcome when we come there. More
by DEMARIS5
Other Employees Tagged: Pat Pomeranz, Alex Hall , Chue Lee
January 03, 2020
My Heiser Family I have been leasing cars from Heiser for over 20 years and over this period of time I have dealt with the same people in all areas. And they are terri I have been leasing cars from Heiser for over 20 years and over this period of time I have dealt with the same people in all areas. And they are terrific people. I always look forward to visiting Heiser Toyota because it is like visiting family. I always have the absolute best experience with their service department for routine maintenance - and it's quite amazing that all I have ever needed is routine maintenance. More
by Whitey MacPherson
Other Employees Tagged: Pat Pomeranz, Al Hussain, Shahat Mohamed , Chue Lee, Jessica 5 stars!
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