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Joe Kuckuk
Joe Kuckuk at Heiser Toyota

Joe Kuckuk | Page 5

Service Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.2
553 Reviews
4.2

553 Reviews

Write a Review

553 Reviews of Joe Kuckuk

November 29, 2023

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Employee Rating

Always great service and great waiting area with drinks. I will always use Heiser for my Toyotas More

by ccovert0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , Matt Foti

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Nov 29, 2023

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 27, 2023

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Employee Rating

Was able to get an appointment when I needed and had great service from start to finish. More

by JENNYNICHOLS86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Tom Lowther , Kevin Driebel, Matt Foti, Joshua Porter

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Nov 27, 2023

Heiser Toyota responded

Thank you for your very kind review, Jenny. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 14, 2023

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Employee Rating

Heiser has been our go to dealer and service provider for 15 years, and we’ve been consistently satisfied. My only disappointment is Toyota’s termination of their sponsorship of US Speedskating. More

by GEBAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Tom Lowther , Kevin Driebel, Matt Foti, Joshua Porter

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Nov 14, 2023

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 13, 2023

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Employee Rating

Did not provide window sticker for next oil change. Overstated wear on brakes, which was verified by independent mechanic More

by MAHARWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 13, 2023

Heiser Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Nov 13, 2023

Heiser Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 08, 2023

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Employee Rating

while Kevin was pleasant and cordial, he seem didn't have a definitive answer as to why my TPMS system was indicating low tire pressure when the pressures all checked out. he guessed it was a sensor. I don More

by ND5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Driebel

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Nov 08, 2023

Heiser Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 08, 2023

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Employee Rating

Quick and attentive service! Always willing to go the extra mile to get your service done! More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Tom Lowther , Kevin Driebel, Matt Foti, Joshua Porter

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Nov 09, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 06, 2023

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Employee Rating

There is no driver service on the weekend and it is very hard for leaving the car there and wait for it. More

by Fue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , Kevin Driebel, Matt Foti

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Nov 06, 2023

Heiser Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Nov 07, 2023

Fue responded

NA

November 06, 2023

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Employee Rating

Excellent service from start to finish. Joe and his team really helped me get back on the road More

by CUOTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Tom Lowther , Kevin Driebel, Matt Foti, Joshua Porter

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Nov 06, 2023

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. Joe and our team appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 04, 2023

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Employee Rating

Great service friendly very helpful always willing to answer questions always recommending services if needed. Very accommodating. More

by CHRISTINESCHILTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Hicks III, Vincent Lor

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Nov 05, 2023

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Christine, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 02, 2023

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Employee Rating

They got me done faster than I’d expected. The staff was friendly and professional. More

by mjgugg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Tom Lowther , Kevin Driebel, Matt Foti, Joshua Porter

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Nov 02, 2023

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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