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Joe Kuckuk
Joe Kuckuk at Heiser Toyota

Joe Kuckuk | Page 6

Service Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.3
555 Reviews
4.3

555 Reviews

Write a Review

555 Reviews of Joe Kuckuk

November 04, 2023

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Employee Rating

Great service friendly very helpful always willing to answer questions always recommending services if needed. Very accommodating. More

by CHRISTINESCHILTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Hicks III, Vincent Lor

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Nov 05, 2023

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Christine, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 02, 2023

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They got me done faster than I’d expected. The staff was friendly and professional. More

by mjgugg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Tom Lowther , Kevin Driebel, Matt Foti, Peter Miszewski, Joshua Porter

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Nov 02, 2023

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 31, 2023

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Employee Rating

The service I had scheduled went according to plan, they completed it on time, and the dealership has a great waiting area. More

by jerry.schueller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 31, 2023

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Joe Kuckuk was super great and helpful, along with everyone else I encountered. Great job! More

by zach1902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2023

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business, Zach, and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Oct 31, 2023

zach1902 responded

Great service

October 30, 2023

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Employee Rating

My oil change and tire rotation took 2 1/2 hours. This is NOT a good customer experience when there is nothing close to do! More

by bobschmitt.1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vincent Lor, Tom Lowther , Kevin Driebel, Matt Foti, Peter Miszewski, Joshua Porter

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Oct 30, 2023

Heiser Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Bob, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 26, 2023

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Employee Rating

Overall I have had a good experience over the past 8 years with their service dept. More

by KIM.B2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor , Peter Miszewski

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Oct 27, 2023

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to continuing to serve you. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 25, 2023

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Employee Rating

Good service with excellent prices. .. I would recommend and patronize next time. Keep up the good work More

by OFALOWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Tom Lowther , Kevin Driebel, Matt Foti, Peter Miszewski, Joshua Porter

Print
Oct 25, 2023

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 23, 2023

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Employee Rating

They do a great job every time I come here. They are prompt and courteous. More

by herapo5512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Tom Lowther , Kevin Driebel, Matt Foti, Peter Miszewski, Joshua Porter

Print
Oct 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 20, 2023

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Employee Rating

Great service. Long wait time but worth the wait. Always bring my car here. Thanks More

by AEWILSON34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Tom Lowther , Kevin Driebel, Matt Foti, Peter Miszewski, Joshua Porter

Print
Oct 20, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 20, 2023

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Employee Rating

Very kind and detailed. I appreciate the service from Heiser each time I come to have my car serviced. More

by TSLAUGHT_T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 20, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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