Joe M. | Page 11

This dealership is actually really good they have really good people when it comes to there customers there willing to do whatever it takes to get you your car good people when it comes to there customers there willing to do whatever it takes to get you your car More

by JOHNDOE357MIAMI Verified Customer Verified Customer

Print

What a amazing experience buying my new 21 ram. They made the car buying process very easy and would highly recommend them for your next vehicle. the car buying process very easy and would highly recommend them for your next vehicle. More

by CMIELE4479 Verified Customer Verified Customer

Print

I could not be happier with the purchase of my new Jeep Cherokee. They made sure I got the exact vehicle I wanted down to the color and options. They beat any other dealers price. I have leased my past 6 v Cherokee. They made sure I got the exact vehicle I wanted down to the color and options. They beat any other dealers price. I have leased my past 6 vehicles from DeCozen. I won’t go anywhere else. More

by crluker Verified Customer Verified Customer

Print

Great service, Great service, Great service,Great service, Great service, Great service, Great service, Great service, Great service, Great service,Great service, Great service, Great service, Great service, Great service, Great service, Great service, Great service, Great service, Great service,Great service, Great service, Great service, Great service, More

by carollo.frank Verified Customer Verified Customer

Print

This is the best dealership I have ever been too! People This is the best dealership I have ever been too! People are friendly and they know how to treat their customers! They are the best in the business! This is the best dealership I have ever been too! People are friendly and they know how to treat their customers! They are the best in the business! More

by RJSTBS Verified Customer Verified Customer

Print

The sale was okay, honestly I was not impressed with John, my salesperson, but I wanted to do as much as possible over the phone as they were not a local dealer, and we live in the world of Covid. Th John, my salesperson, but I wanted to do as much as possible over the phone as they were not a local dealer, and we live in the world of Covid. The saving grace was the direct involvement of Jerry in Finance. He was a pleasure to work with. But why the 1 star? Because my brand new Chrysler Pacifica Hybrid - Pinnacle, the top of the line, broke 6 days after we got it home, after we had driven less than 80 miles on it. No only did it break, but it was the hybrid battery that needed to be replaced. Also, Chrysler have no clue when they will receive a replacement battery. It was supposed to be here on Friday, but was a not show, and Chrysler updated the ETA to 3/15, 10 days later. The part alone cost more than a brand new engine. The total cost to replace it will come to approximately 1/3 the cost of the entire vehicle. Meanwhile DeCozen has done NOTHING for me. My Pacifica has been sitting in a local dealers service shop since 2/20. I have never heard from the head of sales or the head of the dealership. I tried reaching out to Mike C. and asked him to please call me., Never heard a word. I cannot believe that they didn't offer to take the vehicle back immediately and replace it with a new one, since they sold me a defective one. Neither dealer has ever seen the battery go bad, and more importantly, have never had to replace one. Bottom line, DeCozen did not stand behind their sale, or make any effort to make this right. So far all they've done is encourage me to open a case with Chrysler. So I am very disappointed and angry. 15 days in the shop after driving less than 80 miles on it, and no end in sight. More

by Very_unhappy_customer Verified Customer Verified Customer

Print

This is my second lease with Decozen and my second time working with Joe M. Both experiences have been nothing but easy and wonderful. Joe is very knowledgeable, helpful, very patient, and made sure all my working with Joe M. Both experiences have been nothing but easy and wonderful. Joe is very knowledgeable, helpful, very patient, and made sure all my questions were answered. Great experience overall. Highly recommend. More

by LIONITA_OLIVEIRA Verified Customer Verified Customer

Print

From start to finish my lease procedure was completed efficiently and without stress! Basir explained and answered question honestly and offered his suggestions in a helpful way. He was an excellent sale efficiently and without stress! Basir explained and answered question honestly and offered his suggestions in a helpful way. He was an excellent salesman and I commend his knowledge and efficiency. Also, Joe was thorough in explaining and walking me through the financial aspects of securing the lease. He was very helpful and worked well to complete the paperwork! I will definitely recommend this dealership to others, and I honestly can say that Basir and Joe were the best car dealership employees I have ever had the pleasure to experience....no fluffy fake talk, focus on my questions with facts, efficient use of time to complete the deal. More

by CT Verified Customer Verified Customer

Print

Have now leased my third vehicle with Joe M. About to do fourth. Great service. Would recommend Joe and your dealership to family and friends. fourth. Great service. Would recommend Joe and your dealership to family and friends. More

by rodoboys Verified Customer Verified Customer

Print

In my second experience here, I have had nothing but positive vibes. Very knowledgeable. Chris Logan was a pleasure. Very detailed. Paid attention to every detail. Addressed all of our concerns positive vibes. Very knowledgeable. Chris Logan was a pleasure. Very detailed. Paid attention to every detail. Addressed all of our concerns More

by wclanton21 Verified Customer Verified Customer

Print