Joe M. | Page 18

Great service and experience went to get a new Jeep from decozan. The staff was extremely friendly and knowledgeable. I was able to order exactly what I wanted. They made it a ve went to get a new Jeep from decozan. The staff was extremely friendly and knowledgeable. I was able to order exactly what I wanted. They made it a very easy experience and I was in and out in now time. The car was ready 5 weeks earlier then expected. I couldn’t be happier with my new wrangler and the service I was given. More

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All round enjoyable experience! A very comfortable, enjoyable experience with NO stress involved in leasing my Jeep- Everyone is so courteous, and I'm so grateful to Joe M. for his e A very comfortable, enjoyable experience with NO stress involved in leasing my Jeep- Everyone is so courteous, and I'm so grateful to Joe M. for his expertise! More

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Excellent Customer service There was no sales pressure. That was the main factor to me.I also work with sales and I like to be treated as well as I treat my customers. It was a There was no sales pressure. That was the main factor to me.I also work with sales and I like to be treated as well as I treat my customers. It was a great experience. The only think I expected was a full tank of gas but it was not provided More

by HVCLIENTS Verified Customer Verified Customer

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Joe was so nice and so helpful! Recently i leased a new jeep from Joe at DeCozen. I can't say enough nice things about the experience, Joe and Carmine were super helpful and patien Recently i leased a new jeep from Joe at DeCozen. I can't say enough nice things about the experience, Joe and Carmine were super helpful and patient. They made the whole process very pleasant and easy. I would highly recomend DeCozen for any leases/purchases!! More

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Overall, A Positive Experience Drove 60 miles to Verona to see the used vehicle we were interested in buying. There were a few odd things about the CarFax report, such as the mileag Drove 60 miles to Verona to see the used vehicle we were interested in buying. There were a few odd things about the CarFax report, such as the mileage not agreeing with the odometer and the number of previous owners was confusing. Overall, seemed like a good deal and since they had the vehicle for three months, they moved a little on price. Had to call the office three weeks after the sale to find out where my license plates were. They had them but hadn't called me to get them. was Roberto was easy to work with and Joe M., who handled the paperwork was professional, too. More

by Convertible Girl Verified Customer Verified Customer

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Great Experience My fiance and I knew we were going to purchase a vehicle from Roberto at DeCozen within ten minutes of being at the dealership. Roberto was profession My fiance and I knew we were going to purchase a vehicle from Roberto at DeCozen within ten minutes of being at the dealership. Roberto was professional, knowledgeable, and had a good personality as opposed to some stereotypical "sales" people. We knew which vehicle we wanted but did not know which trim line. Roberto went through each trim explaining the differences and showed us several vehicles we narrowed our choices down to. Once we made our decision Roberto provided us with a very good price for the vehicle we were trading and on the new vehicle we were purchasing. The experience was hassle free. When picking up the car and working out the financing with the finance manger Joe, we again had a very pleasurable experience. They were able to provide the best rate and we were able to sign the documents very quickly. Another hassle free experience. We highly recommend Roberto and team at DeCozen and will certainly be back in the future. More

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Worst dealership ever Came here looking to trade in my vehicle they said they not interested this is not how you talk to customers what can you say bad dealership Came here looking to trade in my vehicle they said they not interested this is not how you talk to customers what can you say bad dealership More

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Disappointed! After four days of purchase, my truck was put on the computer and report indicated defective battery/replace battery. I drove six blocks away from th After four days of purchase, my truck was put on the computer and report indicated defective battery/replace battery. I drove six blocks away from the dealer and I still have the issue. And I continue to have the issue three weeks later after spending $45,000 on the truck. How would you feel? How my going to be Compensate it? More

by Rosalie825 Verified Customer Verified Customer

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Great dealership They were great at DeCozen. No pressure, very professional, easy to get prices and make a deal. I would definitely recommend them to other people. They were great at DeCozen. No pressure, very professional, easy to get prices and make a deal. I would definitely recommend them to other people. More

by aimeeboutcher Verified Customer Verified Customer

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Jeep Compass My wife and I had a great experience with Joe and Karmine. We thought Joe was very pleasant. The only feedback that we have is the number that we sett My wife and I had a great experience with Joe and Karmine. We thought Joe was very pleasant. The only feedback that we have is the number that we settled on for our monthly car payments didn’t end of being the actual number of our payments and there wasn’t any communicate around that. We were settled to put one number down and my wife and I had to do further negotiation when it was time for finance. At the end we settled on a comfortable number but it would have been nice to know that were was a change in our original settled monthly payment. Overall we would recommend this dealership. We love our Jeep. More

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