Joe Marengo | Page 37

Awesome NO pressure experience Over the past 3 months I had visited nearly every Ford dealer in the area looking to get a great deal. All of the Ford dealers were thousands higher Over the past 3 months I had visited nearly every Ford dealer in the area looking to get a great deal. All of the Ford dealers were thousands higher for new and used trucks, even with rebates. Thankfully I happened to see a used F-150 sitting at Jim Ellis in Buford. After some emailing back and forth I decided to stop in and give them a shot. Joe and Perry made my buying experience a breeze! There were no pressure or bait and switch tactics unlike some other local dealers. They even took care of getting some extras installed after I purchased my truck. Each time my truck was washed and fully fueled. I cant think you guys enough for the fantastic experience! More

by ramairgt1 Verified Customer Verified Customer

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Easiest car buying experience ever My car was waiting curbside for me when I pulled into the lot. All of the paperwork was prepared beforehand. My salesman, Steve was great. No surpr My car was waiting curbside for me when I pulled into the lot. All of the paperwork was prepared beforehand. My salesman, Steve was great. No surprises, no disappointments. I was in and out of the dealership in less than 2 hours, which included a test drive of the Yukon. More

by neal Verified Customer Verified Customer

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Amount of time spent with customer Did not trust Salesmen and Salesmen was too busy to show customer about truck was more worried about other customers I asked other Salesmen where Did not trust Salesmen and Salesmen was too busy to show customer about truck was more worried about other customers I asked other Salesmen where he went salesman repeated he was with other customers real busy. Other Salesmen did not know much about truck left me out in the cold on extra features on truck went to another dealership for more information More

by guyobattle Verified Customer Verified Customer

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Yukon XL purchase I came in and seen Morris Walker and Joe. They were great and gave me a great buying experience. This was probably the most stress free experience I h I came in and seen Morris Walker and Joe. They were great and gave me a great buying experience. This was probably the most stress free experience I had buying a new vehicle. I would definitely recommend Jim Ellis gmc of Buford. More

by WHEBAN3 Verified Customer Verified Customer

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Super simple transaction . I test drove truck told them I would take it get the paper work ready and I'll be back tomorrow to pick up. All total only took about an hour. Also . I test drove truck told them I would take it get the paper work ready and I'll be back tomorrow to pick up. All total only took about an hour. Also they gave me a good price for my trade in More

by K_E_I Verified Customer Verified Customer

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Excellent customer service Love the gmc i have 2018 gmc slt drive and run exellent sami& john hi is very nice man love to worke with hime thank you jimelles Love the gmc i have 2018 gmc slt drive and run exellent sami& john hi is very nice man love to worke with hime thank you jimelles More

by UNE.IBR Verified Customer Verified Customer

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Excellent, over the top customer service Excellent, over the top customer service, made us feel important and like family!! Totally recommend! Joe Marengo and Isaac were superb and very frien Excellent, over the top customer service, made us feel important and like family!! Totally recommend! Joe Marengo and Isaac were superb and very friendly indeed! More

by 0323alvarez Verified Customer Verified Customer

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Morris was my agent and rate 5 star I was very please in the way Mr. Morris Walker and Joe Marengo support me during my visit to Jim Ellis GMC. Never any pressure to close an deal. Look I was very please in the way Mr. Morris Walker and Joe Marengo support me during my visit to Jim Ellis GMC. Never any pressure to close an deal. Look forward to being an repeat customer in the future. More

by tom@sawyertile.com Verified Customer Verified Customer

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Great customer service & overall car buying experience! Everyone we came into contact with provided great customer service. Randall was great to work with, gave me a tutorial on my new vehicle, introduced Everyone we came into contact with provided great customer service. Randall was great to work with, gave me a tutorial on my new vehicle, introduced me to the service department & walked me through the service process, and even installed my all weather mats himself when I came back to the dealership a couple days later to pick them up. It was an overall great car buying experience. I'll definitely be back, and will recommend Jim Ellis Buick GMC Mall of GA to my friends. More

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1st Visit, Last Visit Brought my 2018 Chevy in to look at a creak in the suspension, oil change and to replace trim under warranty. After dropping the car off at 9 am, they Brought my 2018 Chevy in to look at a creak in the suspension, oil change and to replace trim under warranty. After dropping the car off at 9 am, they said they were unable to continue to look for the culprit of the noise as they noticed under carriage scraps and said they would have to defer to a body shop. Also said the sub frame was bent. I asked how they came to this conclusion, and they inferred that because of where the car make contact with the street, it would have to be bent. Long story short, they did not do any type of alignment or any tangible investigation into the noise (which has been with car since purchase). I was told they rode around the parking lot with a passenger hanging out of the window listening for creaks. Knowing a little about the industry (family working in this industry our whole lives), it was a little laughable to hear how this was diagnosed and "investigated". They did not complete the oil change and software update until I showed up after work, around 4:30. I left there after 6, having to wait for all of these items defeating the purpose of dropping my car off earlier in the day. I am usually pretty laid back and go with the flow, but this seemed like amateur hour over there. Will have to find another GM dealership to service my vehicle. As we are also in the market for an SUV, this also throws out getting one from there. More

by MATEOWIN30 Verified Customer Verified Customer

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