Joe Marengo | Page 38

Top Noth Craig is a great person who really listens to what you are looking for. He is committed to doing the right by his customer. The entire team was a plea Craig is a great person who really listens to what you are looking for. He is committed to doing the right by his customer. The entire team was a pleasure to work with and they really made me feel like they were looking out for my best interest. I highly recommend working with Craig. Also, Joe and Jasmine. You will not be treated any better and they will make sure you get the car you want. More

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just not great My sales person John, was super great and nice. But after I decided to by the car the manager came up and wasn't very nice or understanding. When we w My sales person John, was super great and nice. But after I decided to by the car the manager came up and wasn't very nice or understanding. When we were negotiating he kept interrupting me and talking over me. In the end, the deal was signed but they didn't give me any information about paying for the car so their credit card policy caught me off guard. So I bought a used car so we had it in the deal that some repairs would be done. There was a crack in the windshield and they said they would for sure take care of it, they didn't specify that they weren't going to replace it like I had thought but just fill it in with something... great. Since repairs needed to be done, we said we would swing by the next day but I called them and it took them around 30 minutes to find someone who even knew where my car was. It ended up being not ready since the windshield wasn't fixed. Okay, I told them I needed the car soon so they made an appointment for that following day in the morning to get it fixed. So again, I called and again no one knew anything about my car. At this point, I was pretty fed up with their inefficiency and disorganization. And all the managers and people we were talking with now seemed like they didn't have a lot of patience to talk with us or sort out what was happening. I had to keep pushing them to get the car ready but finally, they said it was ready and we went to go pick it up. When I got there the car didn't seem like it was washed or anything and the windshield thing. So, I had to sit there and wait for a while for them to get the car ready. Then I met with the finance person and she wasn't very helpful or patience with us. Overall, the service wasn't great and all the calling and waiting was a huge hassle. More

by justwantedafairprice Verified Customer Verified Customer

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Comfortable Very nice experience and would be more than glad to trade again with Jim Ellis GMC. Actually, I had already in my mind, decided to trade and they came Very nice experience and would be more than glad to trade again with Jim Ellis GMC. Actually, I had already in my mind, decided to trade and they came back with $700 more dollars to my benefit! Thanks! Deron Shuler More

by jdshuler Verified Customer Verified Customer

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Best customer service Very professional and curtious. Verry sattisfied with the purchase process. Clean and friendly environment. Sales associate works with you. Overall ex Very professional and curtious. Verry sattisfied with the purchase process. Clean and friendly environment. Sales associate works with you. Overall excellent experience. Definitely will do business again More

by Asifaali143 Verified Customer Verified Customer

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Best Experience Ever I've never enjoyed car shopping as much as I did at Jim Ellis GMC with Alan Cavell as our salesman. He was easy to talk to and knew his GM products an I've never enjoyed car shopping as much as I did at Jim Ellis GMC with Alan Cavell as our salesman. He was easy to talk to and knew his GM products and services inside and out! What I liked best was that he did not do the "hard sell pitch". He gave us information and let us decide what we needed. After our purchase, he took the time to show us how to use the many features of our new car. We will definitely recommend Jim Ellis GMC to our friends and family. More

by NSHERWOOD Verified Customer Verified Customer

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Simply the best! I have been using the Jim Ellis dealership in Buford for six years. I have purchased four cars, and each time it has been a breeze. They have alway I have been using the Jim Ellis dealership in Buford for six years. I have purchased four cars, and each time it has been a breeze. They have always been super attentive and helpful. Also, their service department is top notch. I would highly recommend Jim Ellis! More

by DOUBLYDIMINISHED3RD Verified Customer Verified Customer

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Terrian Quick team of salesman found the car we wanted and had the deal closed same day. Original vehehcle that we were going to buy was sold while we were o Quick team of salesman found the car we wanted and had the deal closed same day. Original vehehcle that we were going to buy was sold while we were on vacation. The team found a very similar vehicle in Alabama and quickly obtained it to keep a a customer happy and satisfied. Excellent job! More

by sidbram Verified Customer Verified Customer

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Awesomeness!! Jim Ellis Buick is a fantastic dealership! Everyone there is very friendly and knowledgeable. Especially my Sales Consultant Steve Eason. He answered Jim Ellis Buick is a fantastic dealership! Everyone there is very friendly and knowledgeable. Especially my Sales Consultant Steve Eason. He answered all my questions and it was like we were best friends. I love my new car!!! Thank you Jim Ellis and all involved!! M Jayne More

by MIJAY216 Verified Customer Verified Customer

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Friendly Encontré una persona que hablara mi mismo idioma,que me hizo sentir confiada y llenó mis expectativas.Durante y después de la compra valoraron mi comp Encontré una persona que hablara mi mismo idioma,que me hizo sentir confiada y llenó mis expectativas.Durante y después de la compra valoraron mi compra importante. More

by rc.excavation Verified Customer Verified Customer

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Great Service This dealership has a great team of sales people and management. They worked with me in a way that made me very comfortable during the process. Great This dealership has a great team of sales people and management. They worked with me in a way that made me very comfortable during the process. Great follow up after I had purchased vehicle as well. More

by SBM27 Verified Customer Verified Customer

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