Joe Micoletti | Page 47

New Car Purchase I have had my new Subaru only a week,but the experience of choosing ang purchasing was made very easy by mike Henry.. He was very patient and informat I have had my new Subaru only a week,but the experience of choosing ang purchasing was made very easy by mike Henry.. He was very patient and informative. The only suggestion I would make is that it would have been helpful to know about some of th additional features earlier in the process .Overall it was a good experience. More

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Tucson Subaru is a high quality dealership. My experience at the dealership was excellent. The salesperson, Joe Micoletti, generates a lot of confidence; he is experienced and knowledgeable and My experience at the dealership was excellent. The salesperson, Joe Micoletti, generates a lot of confidence; he is experienced and knowledgeable and takes the time to make sure you get correct information in order to make good decisions. I appreciated his friendly, low key approach to the car buying process. Ms. Duran was knowledgeable and helpful with navigating the financial issues. Overall a good experience. More

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Love my new Crosstrek! Thank you, Joe and Terry!! You guys ROCK!!! Thank you for taking extra good care of me and making things happen smoothly. You listened to what I had t Thank you, Joe and Terry!! You guys ROCK!!! Thank you for taking extra good care of me and making things happen smoothly. You listened to what I had to say and then you delivered. That in itself is priceless. More

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Easy process Sales associates were friendly and responsive. Made the process as easy as it could be. After the sale continued to be available and happy to help wit Sales associates were friendly and responsive. Made the process as easy as it could be. After the sale continued to be available and happy to help with questions. More

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Great day at the Subaru Dealership! My lease was up on my very first Subaru Crosstrek and I really wanted to keep it. But, after seeing the newer model and the deal I got, I have a brand My lease was up on my very first Subaru Crosstrek and I really wanted to keep it. But, after seeing the newer model and the deal I got, I have a brand new car and a brand new lease!! I couldn't be happier with Joe Micoletti and the people at Tucson Subaru. They treated me right and fair and I am so pleased with them. I'll be back in three years!! More

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Thanks Joe First Subaru I have owned - Tucson Subaru seems like a quality operation. Thanks for all your help Joe. I’m very satisfied so far with the certified First Subaru I have owned - Tucson Subaru seems like a quality operation. Thanks for all your help Joe. I’m very satisfied so far with the certified Outback. More

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Uncomfortable experience, time intensive, and degrading. I spent just over 5 hours to buy a new car from Joe. While he was polite at first, and as the other reviews mention he was patient, he was very abrup I spent just over 5 hours to buy a new car from Joe. While he was polite at first, and as the other reviews mention he was patient, he was very abrupt and disingenuous during price discussion. Joe made both myself and my girlfriend very uncomfortable with the way he spoke down to us throughout the interaction. He made a comment also putting down my girlfriend's brother who wasn't even present for the sale. If I hadn't already been set on buying a car that day, I would have left and found a new salesman or dealership. I nearly did anyway. He seemed very annoyed that I wanted to take a few more minutes to ask questions and look more closely at the offer prior to signing making a $25,000 purchase. When leaving the dealership I felt run down and exhausted, not excited about a new car. The rest of the dealership appeared clean, and very friendly. Jennifer was a particular bright spot as she was friendly throughout all interactions, relaxed, and easy to talk to. I understand that Joe was doing his job as a salesman, which I"m sure is not an easy job, but I was quite uncomfortable with the interactions we had. I am not unhappy with the price of the car, but rather the customer service and lack of friendliness. More

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New Ascent Purchase We had been Toyota buyers for 25 plus years and switching to a new brand was a seamless and easy experience at Tucson Subaru. From the moment we walke We had been Toyota buyers for 25 plus years and switching to a new brand was a seamless and easy experience at Tucson Subaru. From the moment we walked in and test drove with sales rep Mike Henry and then returned twice on his day off, who referred us to his partner, Joe Micoletti , who was knowledgeable and generous with his time and very patient and with our exhaustive research and questions, to the finance department and paperwork, the experience was low stress and comfortable. Having worked in Finance at a dealership a few years ago, I can say with authority that this is a very well managed dealership. Well done Tucson Subaru! More

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Our fourth Outback The purchase of our fourth Outback was accomplished in a very professional manner. Joe made the process easy and was very helpful in getting us the ca The purchase of our fourth Outback was accomplished in a very professional manner. Joe made the process easy and was very helpful in getting us the car we wanted at the right price. Given that we were able to do every element of the transaction by e-mail or phone was especially a plus. This shows that the dealer staff is willing and able to satisfy a customer's needs. More

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Second Subaru After months of deliberating, we finally decided on a second Outback and Joe M. was very patient with us. He got us a good price with all the features After months of deliberating, we finally decided on a second Outback and Joe M. was very patient with us. He got us a good price with all the features we wanted. The service was professional, kind, and personal. Thank you very much. More

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