826 Reviews
Write a ReviewDealership Experience
12 yrs, 2 mos
Languages Spoken
English
826 Reviews of Joe Shepard
March 11, 2020
Plain simple, works for you I have bought two cars from Kia. Mike Cerva is very cool and calm with all the good advice guy. It was a very simple to define your criteria and he w I have bought two cars from Kia. Mike Cerva is very cool and calm with all the good advice guy. It was a very simple to define your criteria and he works with all concerned to work the best deal for you. The Kia has some good line of cars and of very good price... More
Other Employees Tagged: Michael Wands, Mike Cerva
March 09, 2020
The dealership itself is super clean! Since the first step on the building you receive a very warm welcome , the staff is very knowledgeable and always ready to help step on the building you receive a very warm welcome , the staff is very knowledgeable and always ready to help More
Other Employees Tagged: Jared Kloempken, Jake Degenhardt
March 07, 2020
Oil change went to get a car wash but ask Nicole if I could get a oil change that day instead of my scheduled appointment on sat , and she hooked me up that day went to get a car wash but ask Nicole if I could get a oil change that day instead of my scheduled appointment on sat , and she hooked me up that day which was better she is so ahead in the things that she does , very very smart and knowledgeable , I hope that the Kia recognizes they have a unique person who is very honest and she represents herself to the customers and this makes us feel very comfortable . More
Other Employees Tagged: Mike Cerva, Adam Berry , Elton Hayes, Zack Lentz, Nichole Medsker, Carl Nelson, Angela Perales, Nicci Pollard, Julia Wolz
March 06, 2020
Not enough room to say how above and beyond Curtis, Jared and Joe went to get this vehicle financed for me. This is the vehicle I have wanted for years and they stuck with it until I could drive away in it. and Joe went to get this vehicle financed for me. This is the vehicle I have wanted for years and they stuck with it until I could drive away in it. Will gladly refer friends if the opportunity presents itself. More
Other Employees Tagged: Jared Kloempken, Curtis Laws , Cody Nevins, Kirstie
March 02, 2020
Great experience in getting my Telluride. The team at Lou Fusz Kia made the buying of my Telluride a great experience. There were no negative surprises or run-arounds. Larry was excellent in h The team at Lou Fusz Kia made the buying of my Telluride a great experience. There were no negative surprises or run-arounds. Larry was excellent in helping me with placing the order for my vehicle while I was overseas and diligent in keeping me updated on the progress of the delivery. Michael fielded questions if Larry was on a test drive with another customer so there was no loss of communications. Joe was friendly and professional in helping me with my finance options and service selection. More
Other Employees Tagged: Larry Haywood, Michael Wands
March 02, 2020
Everyone at the dealership was helpful and professional. And when i reached out for information i always got a quick response. Would recommend to anybody. And when i reached out for information i always got a quick response. Would recommend to anybody. More
Other Employees Tagged: Curtis Laws, Michael Wands
February 26, 2020
Salesman Kris portnoy is very difficult to work with Becomes annoyed very easily. Every question you ask he responds very negatively. No people skills whatsoever. Joe in finance very easy to deal Becomes annoyed very easily. Every question you ask he responds very negatively. No people skills whatsoever. Joe in finance very easy to deal with. Very professional. More
Other Employees Tagged: Kris Portnoy
February 25, 2020
Kia provides great service. My Kia Sportage is my 4th Kia. I look forward to seeing the service department team for my first oil change. Kia. I look forward to seeing the service department team for my first oil change. More
Other Employees Tagged: Jared Kloempken, Sam Day , Kris Portnoy
February 13, 2020
I recently purchased a new Kia Rio hatchback from Lou Fusz Kia. The entire experience was incredibly positive from start to finish. From the internet salesperson, Josh, who helped me set up a test drive, Fusz Kia. The entire experience was incredibly positive from start to finish. From the internet salesperson, Josh, who helped me set up a test drive, to my actual sales person, Larry, who was incredibly helpful during the whole process and showed me how to use all the cool technology in my new car, to Joe, the finance manager, who took the time to explain all my options, but did not pressure me into anything extra. They really do treat their customers like family and this is why I will continue to give my business to the Lou Fusz family of dealerships. More
Other Employees Tagged: Jared Kloempken, Larry Haywood, Josh Hough
February 10, 2020
Great experience! We had a great experience with the employees at Lou Fusz Kia! All the employees were super helpful & very knowledgeable. We are super happy with the We had a great experience with the employees at Lou Fusz Kia! All the employees were super helpful & very knowledgeable. We are super happy with the car we purchased and plan to return to this dealer for our next car. I would recommend Lou Fusz Kia to friends/family! More
Other Employees Tagged: Jared Kloempken, Jake Degenhardt, Mike Feinstein

