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Joe Shepard
832 Reviews
832 Reviews
Write a ReviewDealership Experience
12 yrs, 2 mos
Languages Spoken
English
832 Reviews of Joe Shepard
March 25, 2020
Great dealership. No baloney. Got me the car I wanted at a reasonable price and didn’t try to up sell or add unwanted stuff to up the price. No hidden fees or charges. Great experience. Larry and crystal we a reasonable price and didn’t try to up sell or add unwanted stuff to up the price. No hidden fees or charges. Great experience. Larry and crystal were awesome. More
by klickmpk
Verified CustomerOther Employees Tagged: Larry Haywood, Michael Wands , Crystal Cody
March 25, 2020
I went for a oil change. Excellent service. Employees were helpful a I was in and out. I love this dealership. I've never had this type wonderful experience with other dealerships. were helpful a I was in and out. I love this dealership. I've never had this type wonderful experience with other dealerships. More
by reagan0219
Other Employees Tagged: Jared Kloempken, Larry Haywood , Liya Abraham, Maggie Derleth, Rachel Turner, Julia Wolz
March 24, 2020
Every one is courteous and always smiling. They walked me through each step, not just once but every time I visit. I couldn’t ask for better dealer! through each step, not just once but every time I visit. I couldn’t ask for better dealer! More
by msloan796292
Other Employees Tagged: Jared Kloempken , Cory Brandes, Nicci Pollard
March 16, 2020
Found the vehicle we wanted on the first test drive. Great visit - enjoyed working with Joe Shepard in fiance. Had a great time at his desk - he made the time fly by we were laughing and talking about o Great visit - enjoyed working with Joe Shepard in fiance. Had a great time at his desk - he made the time fly by we were laughing and talking about our kid stories. A+ to Joe. More
by wiley77
Other Employees Tagged: Michael Wands
March 14, 2020
Long wait, little communication from Kris, it was ok Found the car, went inside, started paper work and Kris leaves. We were wondering if he had forgotten we were there. He came back, finished up and le Found the car, went inside, started paper work and Kris leaves. We were wondering if he had forgotten we were there. He came back, finished up and left again. No small talk, didn't think he really wanted us to be there. After more waiting we met Joe. Joe was great, friendly, efficient. If you find a car there, sure take a look. Maybe find a salesman with a bit more enthusiasm that you are there. Overall it was fine, we got the car we wanted. More
by keats
Other Employees Tagged: Kris Portnoy
March 11, 2020
Worst dealership I’ve ever dealt with. I have tried for weeks to obtain the documents I need to file a gap claim. After about three weeks of back and forth I still have yet to receive the needed documents weeks to obtain the documents I need to file a gap claim. After about three weeks of back and forth I still have yet to receive the needed documents. Originally when I went into the dealership to speak with someone Kris, took my name down ... but as he was spelling it he didn’t do it correctly. I tried To correct him, and he replied “ I know I spelled It wrong but I know how to say it.” COMPLETELY disrespectful. I’ve called corporate 3x and STILL I’m dealing with this. I haven’t been contacted by the General Manager even after multiple complaints. This is a horrible place to go to if you want to be treated with respect, and ease. Also, I asked Jared about my car pass being cancelled he said it couldn’t be, I asked Online through the text an employee portal and Josh said it can be. Smh, the worst dealership customer service I’ve encountered by far. More
by Ally Dixon
Other Employees Tagged: Jared Kloempken, Mike Feinstein , Kris Portnoy
March 11, 2020
Plain simple, works for you I have bought two cars from Kia. Mike Cerva is very cool and calm with all the good advice guy. It was a very simple to define your criteria and he w I have bought two cars from Kia. Mike Cerva is very cool and calm with all the good advice guy. It was a very simple to define your criteria and he works with all concerned to work the best deal for you. The Kia has some good line of cars and of very good price... More
by AGHA MOHAMMAD
Other Employees Tagged: Michael Wands, Mike Cerva
March 09, 2020
The dealership itself is super clean! Since the first step on the building you receive a very warm welcome , the staff is very knowledgeable and always ready to help step on the building you receive a very warm welcome , the staff is very knowledgeable and always ready to help More
by luiko007
Other Employees Tagged: Jared Kloempken, Jake Degenhardt
March 07, 2020
Oil change went to get a car wash but ask Nicole if I could get a oil change that day instead of my scheduled appointment on sat , and she hooked me up that day went to get a car wash but ask Nicole if I could get a oil change that day instead of my scheduled appointment on sat , and she hooked me up that day which was better she is so ahead in the things that she does , very very smart and knowledgeable , I hope that the Kia recognizes they have a unique person who is very honest and she represents herself to the customers and this makes us feel very comfortable . More
by CLEAN55CARLA
Other Employees Tagged: Mike Cerva, Adam Berry , Elton Hayes, Zack Lentz, Nichole Medsker, Carl Nelson, Angela Perales, Nicci Pollard, Julia Wolz
March 06, 2020
Not enough room to say how above and beyond Curtis, Jared and Joe went to get this vehicle financed for me. This is the vehicle I have wanted for years and they stuck with it until I could drive away in it. and Joe went to get this vehicle financed for me. This is the vehicle I have wanted for years and they stuck with it until I could drive away in it. Will gladly refer friends if the opportunity presents itself. More
by mickilesage
Other Employees Tagged: Jared Kloempken, Curtis Laws , Cody Nevins, Kirstie
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