826 Reviews
Write a ReviewDealership Experience
12 yrs, 2 mos
Languages Spoken
English
826 Reviews of Joe Shepard
January 28, 2020
I bought my 2012 Kia fromLou Fusz and have been satisfied with the car and the service I have received. When I decided I was ready for a new car my plan was to buy it here. with the car and the service I have received. When I decided I was ready for a new car my plan was to buy it here. More
Other Employees Tagged: Jared Kloempken
January 27, 2020
Seamless and easy purchase, great team! My wife and I just took delivery of a 2020 Telluride SX from Kris at Lou Fusz. We had to wait a few weeks for it to come in; Kris kept us informed. My wife and I just took delivery of a 2020 Telluride SX from Kris at Lou Fusz. We had to wait a few weeks for it to come in; Kris kept us informed. We arrived at the dealership at 9am and were on the road at 10am. The finance and delivery process was seamless and fun. Overall, a great experience. Go see the Lou Fusz team! More
Other Employees Tagged: Kris Portnoy
January 22, 2020
Andrew was great to work with Everyone at both dealerships very helpful. Had to decide between a Kia and Mazda having never owned a foreign car. Chose a Kia because the Mazda sales Everyone at both dealerships very helpful. Had to decide between a Kia and Mazda having never owned a foreign car. Chose a Kia because the Mazda salesperson put down the Kia cars as being cheap. Not very good customer service on the Mazda side in my opinion especially when both dealerships are owned by the same dealer. Turned me off Mazda's totally after he did that. Andrew did not say a bad word about Mazda cars.Love my new Kia Sorento. Hoping for some snow so I can see how the AWD does in snow. More
Other Employees Tagged: Andrew Cohen
January 21, 2020
Great experience Friendly and awesome service. Very informative and understood what we wanted to buy within our financial budget. Found exactly what we wanted and pl Friendly and awesome service. Very informative and understood what we wanted to buy within our financial budget. Found exactly what we wanted and pleased with our decision. More
Other Employees Tagged: Jake Degenhardt
January 16, 2020
Fast service, very clean dealership This is my third lease with KIA Motors and with Lou Fusz. Went in for an oil and filter change. Was greeted immediately by a service tech. Was asked t This is my third lease with KIA Motors and with Lou Fusz. Went in for an oil and filter change. Was greeted immediately by a service tech. Was asked to proceed to the service desk. Andy checked me in and then went to the waiting room. Took forty five minutes - car was washed and vacuumed. Awesome Service !! More
Other Employees Tagged: Andy Stumm-Service, Charles Hunolt-Sales
January 14, 2020
Stopped by randomly for a quote not expecting much. Sales Rep. Jake Degenhardt met me at the door and was extremely helpful! I was looking for a generic quote without details but he narrowed it down Sales Rep. Jake Degenhardt met me at the door and was extremely helpful! I was looking for a generic quote without details but he narrowed it down with good questions and he was able to provide me with some numbers. I shopped around and found his quote to be the best but didn’t think it would hold up once I got there to actually get a car go over everything. He was a man of his or word and we left with a car within an hour or so! Can’t say enough about Jake and the Finance Rep. Joe Shepard for the service, communication, and experience! More
Other Employees Tagged: Jared Kloempken, Jake Degenhardt, Mike Feinstein
December 30, 2019
GREAT leasing experience We decided that we were in the market for a small SUV and after considerable research decided it would be the Kia Sportage. Searching online inventori We decided that we were in the market for a small SUV and after considerable research decided it would be the Kia Sportage. Searching online inventories we found a Sportage we were interested in at Lou Fusz Kia. We met with Curtis Laws Sales/Leasing consultant. Whereas we had never leased before, we had a lot of questions which Curtis answered with wonderful courtesy and made sure we had all of them answered. We were able reach a satisfactory deal and took home our new Sportage. It was an overall pleasurable experience. More
Other Employees Tagged: Curtis Laws, Michael Wands
December 25, 2019
Love my Sorento Wow! I’m not sure where to start. Friendliest, fastest big transaction I’ve made in a while! Maybe 2 hours max from start to finish! Big shout to Curt Wow! I’m not sure where to start. Friendliest, fastest big transaction I’ve made in a while! Maybe 2 hours max from start to finish! Big shout to Curtis Laws and Joe Shepard for all their help! You guys are great! More
Other Employees Tagged: Curtis Laws, Mike Feinstein , Nicci Pollard
December 17, 2019
New vehicle purchase Bought my second car from Lou fusz Kia. I came back because my first experience was great. Everyone is helpful and friendly. No BS. Would highly r Bought my second car from Lou fusz Kia. I came back because my first experience was great. Everyone is helpful and friendly. No BS. Would highly recommend. More
Other Employees Tagged: Jared Kloempken , Kris Portnoy
December 16, 2019
Excellent Customer Experience Timely...the salesman was determined to assist me with purchasing a car...best experience I’ve ever had with purchasing a vehicle , I will definitely Timely...the salesman was determined to assist me with purchasing a car...best experience I’ve ever had with purchasing a vehicle , I will definitely be a returning customer More
Other Employees Tagged: Andrew Cohen

