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Joe Valente
Joe Valente at Honda of Kenosha

Joe Valente | Page 104

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.7
1,226 Reviews

I started in the industry because I have always been fascinated by cars and racing. I also love meeting new people and getting to know my customers personally. I love my dogs and cats(I have 3 of each) and my horse. The best part of my job is helping customers have a great Honda ownership experience! Stop on by! I'd love to meet you!

Dealership Experience

11 yrs, 7 mos

Industry Experience

36 yrs, 10 mos

Specialties & Trainings

sales training

engine rebuilding

View more specialties & trainings
4.7

1,226 Reviews

Write a Review

1226 Reviews of Joe Valente

October 11, 2021

Dealership Rating
Employee Rating

Brought car for oil change and tire rotation.They didn’t Brought car for oil change and tire rotation. They didn’t change oil as it was dirty. They did let us get oil changed again. Manager said oil will More

by manyh20s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Oct 29, 2021

Honda of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 08, 2021

Dealership Rating
Employee Rating

We waited over 4hrs to Close the Deal on our 2020 CRV AWD! Dunno if that was an intentional "Ploy", to get us to agree to pay MORE; but we did in fact paid ~$200 more per month than we intended! T More

by bbonato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Todd Rohrssen, David Cutts, Jesus Marti, Jim Spink , Mousa Abuhassan

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Nov 30, 2020

Honda of Kenosha responded

Hello, Thank you for your feedback. We are very sorry to hear that you weren’t fully satisfied with your visit. If you would be willing to share some more detail, or if there is anything we can do to turn this around for you, please don’t hesitate to reach out to us directly.

Oct 08, 2021

bbonato responded

We were EXHAUSTED after the LENGTHY WAIT to sign the final paperwork, thus we "thought" Routine Maintenance WAS INCLUDED, but what we actually Bought was an Extended Warranty! Last Monday, I brought my wife's 2020 CRV in for an LOF, Rotation, & AutoButler service; when it was all done, I had to pay $60+ for the LOF & Rotation, which, being Disabled, I didn't plan on spending so I used my Discover Card-- IF this is the case going forward, you've given me NO GOOD REASON to continue doing my business with HOK!

October 08, 2021

Dealership Rating
Employee Rating

I was glad to use kenosha Honda service . I’m very happy with the service More

by tparzygant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amos Longanecker

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Oct 10, 2021

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 08, 2021

Dealership Rating
Employee Rating

Longer wait time to initiate service. Otherwise service was adequate, so it was good but not excellent More

by jackohringer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 10, 2021

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

October 07, 2021

Dealership Rating
Employee Rating

Needed new ball joints in 2005 Accord all work performed well car runs good on time and budget More

by geertsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 07, 2021

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 04, 2021

Dealership Rating
Employee Rating

Wonderful service! Rodney was very helpful in resolving a problem with a cracked windshield. The repair was done promptly, courteously and I was given a loaner vehicle. More

by salwisc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Rodney Porter, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

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Oct 04, 2021

Honda of Kenosha responded

Thank you so much for your kind words for Rodney, and for taking the time to leave us this wonderful feedback!

October 01, 2021

Dealership Rating
Employee Rating

Fast and efficient and courteous, great operation, well done. Everyone new there jobs and did it well More

by larryduggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Rodney Porter, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

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Oct 03, 2021

Honda of Kenosha responded

Thank you, Larry, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 30, 2021

Dealership Rating
Employee Rating

The dealer does good work and is dependable. Not sure if it is pricey (I have no basis for comparison) but maybe so.... More

by Douglas.Carpenter.79
Recommend Dealer
Yes
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Oct 01, 2021

Honda of Kenosha responded

Thank you for your review, Douglas. We appreciate your business and our team looks forward to serving you again soon!

September 27, 2021

Dealership Rating
Employee Rating

Excellent customer service throughout the entire process. Joe Valente is an excellent service advisor. The technical staff is prompt and professional More

by JDYNKOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Sep 27, 2021

Honda of Kenosha responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We're looking forward to sharing this fantastic five-star review with Joe and our team.

September 24, 2021

Dealership Rating
Employee Rating

Great customer service. Don't see this much anymore. Friendly folks and quick to get in. More

by DEBBIESPA4U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter

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Sep 25, 2021

Honda of Kenosha responded

Thank you, Debbie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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