Joel Kitchen

I am very pleased with my visit they got me in early, the listened to what I needed as well as what I already knew that was wrong with my vehicle that I am trying to save up for and they didn't hound me abou listened to what I needed as well as what I already knew that was wrong with my vehicle that I am trying to save up for and they didn't hound me about it! They respected my knowledge and were super understandable with all my needs! More

by jac0b.R0b3rts Verified Customer Verified Customer

Report | Print

I am very pleased with my visit they got me in early, the listened to what I needed as well as what I already knew that was wrong with my vehicle that I am trying to save up for and they didn't hound me abou listened to what I needed as well as what I already knew that was wrong with my vehicle that I am trying to save up for and they didn't hound me about it! They respected my knowledge and were super understandable with all my needs! More

by jac0b.R0b3rts Verified Customer Verified Customer

Report | Print

Great service and friendly staff. Joel has been great to work with. Our salesman Lucas Masey did a great job as well. Joel has been great to work with. Our salesman Lucas Masey did a great job as well. More

by bill@brfinancial.us Verified Customer Verified Customer

Report | Print

A little pricey, but you know you're getting quality service and trained technicians. No problem getting an appointment. service and trained technicians. No problem getting an appointment. More

by asayd Verified Customer Verified Customer

Report | Print

It's always great but this last time it took 4 hours to do an oil and brake fluid change. I finally went to the desk after 4 hours to ask how much longer it would be and was told that it was ready. I hadn' do an oil and brake fluid change. I finally went to the desk after 4 hours to ask how much longer it would be and was told that it was ready. I hadn't gotten any updates. More

by gina.ratcliff Verified Customer Verified Customer

Report | Print

Great service and very friendly people but my oil change took 2 1/2 hours that is unexceptionable took 2 1/2 hours that is unexceptionable More

by charleswhiting2 Verified Customer Verified Customer

Report | Print

I'm very satisfied with the Joel Kitchen service, I will recommend him He is very nice, he really pay Attention to the clients, I will look for him against recommend him He is very nice, he really pay Attention to the clients, I will look for him against More

by TONYPIPIL Verified Customer Verified Customer

Report | Print

Following a transmission service, I noticed some fluid leaking under my car. I brought it back in and spoke with Joel Kitchen, who was the service advisor on the service. He helped me reason through the leaking under my car. I brought it back in and spoke with Joel Kitchen, who was the service advisor on the service. He helped me reason through the symptoms I had observed over a couple of days and had the technicians put my car up on the rack for look underneath. It turns out it was condensation from the air conditioner that I hadn’t observed that closely before. This helped relieve my anxiety about a possible leak. He was courteous, professional, and patient with listening to and resolving my concerns. I came in without an appointment, and he took care of my concerns all within an hour and with no charge. Many thanks to Joel and Orem Toyota. However, the “Dealrater.com” review system was very frustrating to use. I had to create an account at the end of my review to submit it, then after I did that all my original information from the review was deleted, so I had to redo the entire review. This process needs much improvement. More

by ToyotoFan Verified Customer Verified Customer

Report | Print

Joel was awesome; pleasant, helpful, and a great communicator. I've been going to this Toyota for a few years and I don't know if they made recent changes or something, but service has VASTLY improv communicator. I've been going to this Toyota for a few years and I don't know if they made recent changes or something, but service has VASTLY improved. Thanks Joel! More

by AJ Verified Customer Verified Customer

Report | Print

They wanted to charge me for a filter that is free under the Toyota care program. The toyota dealer at bountiful does it free of charge. the Toyota care program. The toyota dealer at bountiful does it free of charge. More

by lic.maryr Verified Customer Verified Customer

Report | Print