Joelson Maldonado | Page 3

Never had any issues with the dealership. Always been great customer service and communication about the status of my vehicle. I would highly recommend them! great customer service and communication about the status of my vehicle. I would highly recommend them! More

by TomDiva Verified Customer Verified Customer

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I would strongly recommend this dealership - everyone I dealt with was professional and courteous. They didn't employ any high-pressure sales tactics that certain other dealerships have used. Lastly the dealt with was professional and courteous. They didn't employ any high-pressure sales tactics that certain other dealerships have used. Lastly they have a vast inventory of new and used cars for whatever you might be looking for. More

by Hawkswin49 Verified Customer Verified Customer

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It was a great experience, Mr. Joelson Maldonado is very experienced and Polite and helped me to get the best option. Thank You, I will recommend this dealer for sure !!! experienced and Polite and helped me to get the best option. Thank You, I will recommend this dealer for sure !!! More

by CASQUERAM1387 Verified Customer Verified Customer

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Great experience and the people are wonderful in working with you to get the vehicle you are looking for. Second vehicle I have gotten from this group and likely go back. with you to get the vehicle you are looking for. Second vehicle I have gotten from this group and likely go back. More

by Zaffer Verified Customer Verified Customer

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Very pleased with the sales associate Joelson who was very knowledgeable about the Highlander. He was also patient and very helpful. The only issue was with the finance guy regarding extended warra very knowledgeable about the Highlander. He was also patient and very helpful. The only issue was with the finance guy regarding extended warranty. He sold us a third party warrant when we wanted one underwritten Toyota. I have hopefully resolved that issue with the Head of Finance who will re-issue More

by PILOTJPM Verified Customer Verified Customer

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Fabulous communication! Joelson the sales rep was always quick to get answers and follow up on my concerns. They also obtained the car model and style that we requested ASAP! We are in love with our new f quick to get answers and follow up on my concerns. They also obtained the car model and style that we requested ASAP! We are in love with our new family car and we feel we are in great hands going forward as far as maintenance. Great dealership. More

by LISADELL12 Verified Customer Verified Customer

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LONG DISTANCE CAR BUYING EXPERIENCE EXCEEDED EXPECTATIONS My wife and I are senior citizens. While we have bought dozens of cars over a lifetime, we have never previously bought a car online -- let alone a u My wife and I are senior citizens. While we have bought dozens of cars over a lifetime, we have never previously bought a car online -- let alone a used car. However after several weeks of searching for a quality used convertible we found the make and model we wanted at Oakbrook Toyota. The fact that the dealership was almost an hour away was a big concern but I called about the car anyway and was fortunate to be able to talk directly with the used Used Car Manager, Gerry. He was very pleasant, but more importantly, very responsive to my questions about the car and to my concerns about working with a dealership so far away. While he promised to continue to be available to help to me as needed, the manager asked me to work with one of his salesmen to complete the details of the potential trade-in sale. Joelson, the young man he assigned called me back immediately and turned out to be the most responsive and value-added car salesmen I have ever dealt with. Knowing I didn't want to drive an hour only to find out that there were mechanical and\or cosmetic issues with the car, Joelson said he would personally inspect the car and give me a full report -- which he did including Car-fax, price comparisons, recent maintenance servicing as well as pictures of minor damage in need of touch-up. He was very thorough with his assessment of the convertible and I thought quite fair with the trade-in value he offered for my old car.. Bottom line, he gave me confidence that I would be getting a fair deal and that there wouldn't be big negative surprises/disappointments if I drove down to buy the car -- and there weren't. We are very pleased with the car we bought and very pleased with how we were treated by the dealership and the sales team throughout the acquisition process. Kudos to Gerry the Sales Mgr. and Joelson the salesman. We would definitely work with Oakbrook Toyota to buy or sell cars in the future. More

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used car experience no pressure, accommodating to our requests, gave us time to thoroughly inspect car, waited a while to finish transaction bec the dealership was busy t no pressure, accommodating to our requests, gave us time to thoroughly inspect car, waited a while to finish transaction bec the dealership was busy that day More

by Mar Verified Customer Verified Customer

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NICE WORK ON THE MOLDINGS WAS DISAPPOINTED THE CAR WASN'T WASHED AS PROMISED BY SALES FOR EVERY SERVICE APPOINTMENT WOULD LIKE A RAIN CHECK ON GETTING IT WASHED. SALESMAN IS TH WAS DISAPPOINTED THE CAR WASN'T WASHED AS PROMISED BY SALES FOR EVERY SERVICE APPOINTMENT WOULD LIKE A RAIN CHECK ON GETTING IT WASHED. SALESMAN IS THE BEST-JOELSO M. More

by EEDER0204 Verified Customer Verified Customer

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Very pleased with the purchase of my Toyota Sequoia drove from MN to purchase and they made transaction easy and were very helpful and detailed in describing the vehicle. No issues what so ever and would re from MN to purchase and they made transaction easy and were very helpful and detailed in describing the vehicle. No issues what so ever and would recommend for next vehicle purchase. More

by EELUNDSTROM Verified Customer Verified Customer

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