818 Reviews
Write a ReviewDealership Experience
11 yrs, 10 mos
Industry Experience
35 yrs, 1 mo
Languages Spoken
English
818 Reviews of Joey Andrews
August 27, 2018
Back Again! A Tribute! As this is our fourth Acura, the decision again to choose Acura and this dealership should tell the story! Have had such amazing success with the qua As this is our fourth Acura, the decision again to choose Acura and this dealership should tell the story! Have had such amazing success with the quality, performance, and value of the TL, the RL and the RDX, there was no hesitation to what’s so ever. The 2019 RDX is a beauty! More
Other Employees Tagged: Sergei Potapoff, Michael Cunningham
August 27, 2018
Easy and pleasant I hate car shopping! Chege and Dmitry made the car buying experience easy and pleasant. We traveled 150 miles to see them and it was worth it! I hate car shopping! Chege and Dmitry made the car buying experience easy and pleasant. We traveled 150 miles to see them and it was worth it! More
Other Employees Tagged: Dmitry Gumanov, Chege Maina
August 27, 2018
Great care and customer service Reggie is very friendly and he was very patient with us during the whole process. He is very knowledgeable and offered great advice. Joey was very pr Reggie is very friendly and he was very patient with us during the whole process. He is very knowledgeable and offered great advice. Joey was very professional and managed to finish our paperwork in a very reasonable time without having to make us wait for hours like at other dealers. Both Reggie and Joey made our experience super nice and stress-free. They definitely have earned a new loyal customer. More
Other Employees Tagged: Reggie Hammond
August 25, 2018
Stress-Free Purchase I came to Jackson as I had received poor follow-up from another dealer that I was trying to make a purchase at. I had made 2 previous purchases at tha I came to Jackson as I had received poor follow-up from another dealer that I was trying to make a purchase at. I had made 2 previous purchases at that dealer, but they lost this one due to one sales person. My daughter & son-in-law both had purchased an Acura from Jackson so I made the drive over. Paul was very helpful, even though the RDX was in short supply, especial with the specs that I wanted. Paul & management worked to find a vehicle that I was looking for, and I made what I think is a good deal considering the limited supply of AWD in Georgia. This is my fourth Acura since 2008. After Paul mad the deal, he continued two put the effort in to the delivery that I certainly do appreciate. I would recommend Paul & Jackson to anyone looking for a new Acura. More
Other Employees Tagged: Paul Silverman
August 22, 2018
Two Thumbs Up !!!! The staff at Jackson Acura were very friendly and patient. My 4 year old daughter was with me and they made sure she was comfortable. I will definitel The staff at Jackson Acura were very friendly and patient. My 4 year old daughter was with me and they made sure she was comfortable. I will definitely recommend Jackson Acura to my friends and family. More
Other Employees Tagged: Michael Wiest, Reggie Hammond
August 17, 2018
It was a great experience Great experience. Very friendly & professional people throughout the dealer ship. Go out of there way to satisfy me. This is my 3 lease from Jackso Great experience. Very friendly & professional people throughout the dealer ship. Go out of there way to satisfy me. This is my 3 lease from Jackson More
Other Employees Tagged: Sergei Potapoff , Sergei Potapoff
August 15, 2018
Good to Their word I worked with Chege, Dimitri, and Cody in service. I am sure that there were others in the service department that helped. We bought a used Honda Od I worked with Chege, Dimitri, and Cody in service. I am sure that there were others in the service department that helped. We bought a used Honda Odyssey. We got the Exterior/interior protection service/product. When we got the vehicle home there was a squeak in the front suspension over a month the service department fixed it under the 9- day warranty. You guys were true to your word and never complained or made me or my wife feel like a burden. My only complain with this process is that I wish that there had been a little better communication. I usually had to call for updates, but I know that I am not the only customer as well. We also had a problem with the exterior paint protection application. When we got it home there were water spots that had not been buffed out before the protection had been applied. I brought this to the attention of Dimitri and it was fixed only when I picked it up, so that was really great as well. Thanks to Dimitri for listening and getting it taken care of. Everyone there is very nice, accommodating and a pleasure to talk with. Thanks for great service. Mistakes will happen but you guys do a great job of listening to the customer and doing what you can to put the customer first. Thanks for a long but overall great experience. My only reason for a good rating below is that myself and my wife feel like the water spots should have been noticed and dealt with before the protective coating was applied. More
Other Employees Tagged: Dmitry Gumanov, Chege Maina, Rodney Jones, Cody Johnson
August 14, 2018
Test Driving Our experience with Jackson Acura and Chege was very pleasant. The cars we wanted to test drive were available upon arrival. We even walked the lot an Our experience with Jackson Acura and Chege was very pleasant. The cars we wanted to test drive were available upon arrival. We even walked the lot and looked at a couple of others that we were also able to drive. As that day ended we were able to take one home for extended consideration. The next day we went back and bought it. The paperwork was pretty quick considering all the forms and hoops they have to jump through to make it happen. The business office was thorough and patient with explaining everything. Thanks Jackson Acura!! More
Other Employees Tagged: Chege Maina , The man in the Business office was very helpful
August 04, 2018
Sergei Potapoff is a GREAT Sales Person - Honest & Reliable I've now bought 3 cars from Jackson Acura and won't work with anybody besides Sergei! He is truly an incredible person and cares about the customer t I've now bought 3 cars from Jackson Acura and won't work with anybody besides Sergei! He is truly an incredible person and cares about the customer throughout the entire purchase. Unlike most car salesman, there are no games, only the truth. He puts honesty and tremendous service at the forefront of what he does on a daily basis! More
Other Employees Tagged: Sergei Potapoff , Brittiany Byas, The whole crew at Jackson is incredible! Sergei Potapoff is EXCELLENT at sales and providing a great experience for the customer, Brittiany Byas is a PHENOMENAL service advisor and Joey Andrews is as good as it gets!
August 02, 2018
Straight forward & Honest I got the exact deal that was advertised, no surprises, no forced dealer add-ons like window tint, mud flaps and floor mats. They were friendly courte I got the exact deal that was advertised, no surprises, no forced dealer add-ons like window tint, mud flaps and floor mats. They were friendly courteous and respectful through the entire process! Honesty in advertising with excellent follow through on the sales terms. And I got a sweet new ride!! More
Other Employees Tagged: Sergei Potapoff, Michael Cunningham
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