Joey Hanitz | Page 9

Ripped off with Extended Warranty I bought a 2012 Audi in Feb. 2015 from Audi of Naples. I wanted to keep it for several years but knew German cars are expensive to fix when they get I bought a 2012 Audi in Feb. 2015 from Audi of Naples. I wanted to keep it for several years but knew German cars are expensive to fix when they get older. I asked about extended warranties and the finance guy talked me into a 7-year/100,000 miles warranty for $3248. I said I didn't think I'd keep the car for 7 years and he said, "don't worry, if you trade it in before that you'll get value on the trade-in." So I went for 7 years. When I went to use the warranty recently I was told it was for 7 years "from when the car went into service in 2012." That's BS. That's not what I bought and not what the contract says. Getting a lawyer is too expensive so I'll just tell everyone I know not to trust these people. More

Print

Amazing Experience Buying my New Audi Q8 from Michael @ Naples Audi was the best experience I could have asked for. Naples Audi is a first class stress free environment Buying my New Audi Q8 from Michael @ Naples Audi was the best experience I could have asked for. Naples Audi is a first class stress free environment and this includes Joey in the service department. I definitely look forward to being a part of the Audi family. More

Print

Excellent Very impressed with the knowledge of our sales person Our second purchase, we purchase a 2018 A5 Cab. All our questions were answered in a very prof Very impressed with the knowledge of our sales person Our second purchase, we purchase a 2018 A5 Cab. All our questions were answered in a very professional manner.. Test driving sold us on the Q7. Jeff, Joey and Chuck were outstanding, handled all our question in a through and personally More

Print

Very happy customer! Ii recently purchased a new Audi A5 at Audi of Naples. The sales agent, Michael Pierne was courteous, very helpful and professional. It was overall a Ii recently purchased a new Audi A5 at Audi of Naples. The sales agent, Michael Pierne was courteous, very helpful and professional. It was overall a very pleasant experience. I am also very impressed with the service center, particularly Joey, who has been taking care of me for years. He is always timely and helpful. Rotraut E. Jacobus Naples, FL 34108 More

Print

Process was painless. Had probably the most pleasant experience at a car dealership ever. Ali went above and beyond the sales experience,even going as far as picking us up Had probably the most pleasant experience at a car dealership ever. Ali went above and beyond the sales experience,even going as far as picking us up at the airport upon our return to Naples. The entire process was painless with Mr. Palmeri providing excellent guidance during the finance portion of the purchase. Very pleased with purchase price,monthly payment,personal service and dealership. 100% satisfied. Thank you Ali. More

Print

Excellence & Professionalism I purchased my first Audi in September of 1999 from Audi Naples. Since then, my family has leased or purchased nine other Audi vehicles. We have alway I purchased my first Audi in September of 1999 from Audi Naples. Since then, my family has leased or purchased nine other Audi vehicles. We have always had them serviced at Audi Naples. I have witnessed the growth and evolution of the service department first hand for twenty years. In the most recent years, Justin and Joey have been my primary service advisors. I trust them like family to ensure the safe operation of the cars. Maintaining the car according to Audi schedule is important. I believe if you follow the advice provided you can extend the life of the car virtually as long as you want. Being able to schedule the service online, over the phone or now even getting texts is a big time savings. Getting in and out is very efficient. Although this review is focused on service, I'd also like to say that I have been dealing with Troy in the purchasing and lease process for a very long time who is also an A+ gentleman and friend. Audi to me means commitment to excellence and professionalism. More

Print

friendly, knowledgeable, competitive , do what they say and say what they do.would not hesitate to deal with these individuals again, looking forward to a long and satisfying relationship , do what they say and say what they do.would not hesitate to deal with these individuals again, looking forward to a long and satisfying relationship. More

Print

Another amazing experience at Audi Naples!!This is my Another amazing experience at Audi Naples!! This is my 2nd car I purchased from my Audi consultant Jeff Sawick!! and another amazing experience. I wa Another amazing experience at Audi Naples!! This is my 2nd car I purchased from my Audi consultant Jeff Sawick!! and another amazing experience. I was in and out in no time at all. They didn't have the car I wanted on their lot - but they got it for me from another dealership. If you're looking for an amazing experience buying a new or used car, then I implore you to ask for Jeff Sawick!! He is knowledgeable, understanding of a customer’s needs and gets the job done with no headaches... Such a smooth process. I was a BMW owner before but now I'm forever Audi!! Thank you Jeff!!! I will see you again for my next purchase !! More

Print

Great Customer Service & Integrity Henry Garcia and the service management team (Chris Calhoun) at Audi Naples did an awesome job repairing my 2018 Q5 returning the car in brand new lik Henry Garcia and the service management team (Chris Calhoun) at Audi Naples did an awesome job repairing my 2018 Q5 returning the car in brand new like condition. In addition, I was in and out of the service center with a Loaner Car in a under 10 minutes. I used to dread having my cat serviced but not now. My wife and I have two Audis and look forward to doing business with Audi Naples in the future. More

Print

Very professional and courteous staff Ali was an excellent sales rep. He was thoroughly knowledgeable about the car we purchased. He was quote prompt in following up on questions we had Ali was an excellent sales rep. He was thoroughly knowledgeable about the car we purchased. He was quote prompt in following up on questions we had along the way. We were very satisfied with Ali and the entire staff at the dealership. More

Print