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Joey Malizia
Joey Malizia at Koons Volvo Cars White Marsh

Joey Malizia | Page 4

Service Advisor

Koons Volvo Cars White Marsh

5395 Nottingham Drive
White Marsh, MD 21162

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4.7
125 Reviews
4.7

125 Reviews

Write a Review

125 Reviews of Joey Malizia

August 26, 2026

Dealership Rating
Employee Rating

Dealership was great to work with. Clean and friendly with great service. Love the state of the art operation More

by themacks4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen, Larry Bond

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Aug 26, 2026

Koons Volvo Cars White Marsh responded

We’re pleased our modern facility and welcoming atmosphere made your Volvo XC40 service visit pleasant. Hearing you found our operation state of the art means a lot to our service team.

August 26, 2026

Dealership Rating
Employee Rating

Customer service is outstanding and they care about the quality of the vehicles they sell. More

by n.williams2234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen, Larry Bond

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Aug 26, 2026

Koons Volvo Cars White Marsh responded

Thanks so much for your kind words. Knowing that the service on your Volvo XC90 and our focus on quality met your expectations is rewarding.

Aug 30, 2026

Koons Volvo Cars White Marsh responded

Thank you, n.williams2234, for your wonderful review! We're thrilled to hear that you found our customer service outstanding and appreciated the quality of our vehicles. Your trust in our reliable and guest-centric approach means a lot to us, and we look forward to supporting you again in the future!

August 20, 2026

Dealership Rating
Employee Rating

Joey was polite, courteous and kept me apprised of my vehicle's status during service. More

by ehoover08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 20, 2026

Koons Volvo Cars White Marsh responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Koons Volvo Cars White Marsh!

August 15, 2026

Dealership Rating
Employee Rating

Joey Malizia was very knowledgeable, polite and professional. He worked with the technician to track down a problem with my GPS that had been present and unresolved for the last year and fixed it. More

by llweinberg613
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Print
Aug 15, 2026

Koons Volvo Cars White Marsh responded

Knowing you felt Joey went above and beyond to fix your XC60’s GPS means a lot to our service team. We’re pleased we could pinpoint that persistent issue and restore full navigation functionality. Your kind words and five-star rating mean a great deal to us.

August 14, 2026

Dealership Rating
Employee Rating

Joey was polite, professional and through. He throughly reviewed the items needed the work performed and the mechanic’s suggestions!! More

by craiglusby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen, AJ McMillen, Sharon Biscotti

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Aug 14, 2026

Koons Volvo Cars White Marsh responded

We’re glad Joey took the time to explain the needed items, the work completed, and the mechanic’s suggestions during your Volvo S90 service. Knowing you found his approach professional and thorough means a lot to our service team.

August 11, 2026

Dealership Rating
Employee Rating

Great service and appointment kept service time reasonable. Very quick in and out. Thanks for the excellent service More

by mranb3007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 11, 2026

Koons Volvo Cars White Marsh responded

We’re glad your service appointment on your Volvo XC40 Recharge Pure Electric stayed on schedule and you were in and out quickly. Thanks for recognizing our efficient service.

August 10, 2026

Dealership Rating
Employee Rating

thank you for the amazing people with the services they offer for me. keep up the good work. More

by JEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen, Larry Bond, George Burke

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Aug 11, 2026

Koons Volvo Cars White Marsh responded

Our service team enjoyed working on your Volvo XC40 Recharge Pure Electric. Hearing you found our team amazing means a lot to us.

Aug 11, 2026

Koons Volvo Cars White Marsh responded

Thank you, JEAD, for your kind words! We're thrilled to hear that you appreciate our amazing team and the services we offer. Your support motivates us to keep delivering quality and trustworthy service, and we can't wait to welcome you back soon!

August 06, 2026

Dealership Rating
Employee Rating

The dealership was great - everyone was very helpful and kind. They did an excellent job helping me with my purchase. More

by meghan_fields
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Paris, Alan Mcmillen, Michael Dorsey, AJ McMillen, Larry Bond, Sharon Biscotti, Josh Harley, Gabbie Andolino

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Aug 06, 2026

Koons Volvo Cars White Marsh responded

Your mention of our team’s supportive and welcoming service reflects exactly what we strive for. We’re glad we could guide you smoothly through the purchase of your Volvo XC40. Hearing how satisfied you are means a great deal to our team.

August 04, 2026

Dealership Rating
Employee Rating

Very informative and helpful with services. Extremely professional service was provided by all departments. Definitely satisfied More

by jlmclendonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Paris, Alan Mcmillen, AJ McMillen, Larry Bond, Sharon Biscotti, George Burke, Josh Harley, Gabbie Andolino

Print
Aug 04, 2026

Koons Volvo Cars White Marsh responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 03, 2026

Dealership Rating
Employee Rating

Terrible service. They pick up your vehicle and don’t return it. Don’t even call you to let you know what is going on. More

by baze1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: AJ McMillen, Larry Bond

Print
Aug 05, 2026

Koons Volvo Cars White Marsh responded

Baze, I'm truly sorry to hear about your experience with our service. We strive for honesty and reliability, and it's clear we fell short this time. Thank you for bringing this to our attention; we will address the communication issues and ensure our team provides the trustworthy support you deserve. Please reach out to us directly so we can resolve this matter and regain your trust.

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