Joey Malizia
Joey Malizia at Koons Volvo Cars White Marsh

Joey Malizia | Page 4

Service Advisor

Koons Volvo Cars White Marsh

5395 Nottingham Drive
White Marsh, MD 21162

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4.7
62 Reviews
4.7

62 Reviews

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62 Reviews of Joey Malizia

May 19, 2026

Dealership Rating
Employee Rating

Larry Bond provided excellent service and the center was fine . I’m there a lot because the potholes have ruptured many tires on our car. More

by Bryankbeverly
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 21, 2026

Koons Volvo Cars White Marsh responded

Bryan, we are so glad that Larry had the opportunity to work with you and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

May 22, 2026

Koons Volvo Cars White Marsh responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

May 18, 2026

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The appointment started out well. Joey was pleasant and said he’d call me. Throughout the day I didn’t get a single phone call. I told him I’d bring the loaner back after 6pm. When I More

by spokenwisdom01
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
May 19, 2026

Koons Volvo Cars White Marsh responded

Dear Nicole, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our guests leave happy, and it's disappointing to learn that we missed the mark here. Sincerely, Sharon Biscotti

May 18, 2026

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The dealership was extremely clean and offered a drink or snack if need. The service writers were friendly and easy to deal with. Also a very relaxing atmosphere to be in while waiting on your vehicle. More

by blkco2066
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen

May 18, 2026

Koons Volvo Cars White Marsh responded

We’re happy to hear our facility met your expectations with a spotless environment and available refreshments. It’s great to know our service writers made the experience friendly and hassle-free and that you found the atmosphere relaxing while waiting for your Volvo. Thank you for sharing your experience.

May 18, 2026

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Couldn't be happier with Joey as my service manager. Extremely pleased with his service. He is very knowledgeable, He is the BEST! More

by clgreen0501
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Recommend Dealer
Yes
May 18, 2026

Koons Volvo Cars White Marsh responded

It’s fantastic to hear that Joey’s expertise made your Volvo XC40 service so satisfying. We’ll be sure to share your kind words with him. Thank you for the 5-star review!

May 17, 2026

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The staff is always friendly and helpful and the dealership is clean and accommodating. They have been a pleasure to work with. More

by lauren.decker
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Larry Bond

May 17, 2026

Koons Volvo Cars White Marsh responded

It’s wonderful to hear our friendly team and clean, welcoming environment made your visit so pleasant. Larry and Joey enjoyed assisting with your Volvo XC60 Recharge Plug-In Hybrid service. We look forward to helping with your next maintenance visit.

May 15, 2026

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Larry is the man! He was very helpful and got me what I needed beyond my expectations More

by Robyn712
Service Price Transparency
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Recommend Dealer
Yes
May 15, 2026

Koons Volvo Cars White Marsh responded

We’re glad Larry could provide the extra support you needed during your Volvo S90 service. Thank you for trusting us with your vehicle and we look forward to assisting you again.

May 15, 2026

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Very inviting and clean atmosphere, prompt service and attention to my requests and questions, overall an extremely pleasant experience. Would definitely recommend. More

by jsp9890
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Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen, AJ McMillen

May 15, 2026

Koons Volvo Cars White Marsh responded

Thank you for noticing our welcoming, spotless facility. We’re pleased our team provided prompt service and attentive responses to your requests on your Volvo XC60. Your recommendation means a lot, and we look forward to serving you again.

May 14, 2026

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The service provided was quick and efficient. All of the staff were friendly and helpful. The waiting area was comfortable. More

by pbarnes18
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kayla

May 14, 2026

Koons Volvo Cars White Marsh responded

Thank you for noting how quickly our team serviced your Volvo XC60 and for mentioning the friendly, helpful staff. We’re glad the waiting area was comfortable for you. We look forward to your next visit.

May 14, 2026

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A great place to get service done on the vehicle, great atmosphere and people are very nice and friendly More

by mcpatrick99
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 14, 2026

Koons Volvo Cars White Marsh responded

Thank you for sharing your experience with our service department for your Volvo XC60. We’re pleased the atmosphere and team made your visit enjoyable and look forward to assisting you again.

May 13, 2026

Dealership Rating
Employee Rating

I really appreciated the diligence and professionalism displayed by Joey Malizia and recommend that he be promoted ASAP! More

by Derek A.
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 13, 2026

Koons Volvo Cars White Marsh responded

Thank you for recognizing Joey’s professionalism and diligence. We’ll be sure to share your recommendation with our leadership team. Thanks for trusting us with your Volvo S80, and we look forward to assisting you again.

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