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John Albono
1,050 Reviews
1,050 Reviews
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1050 Reviews of John Albono
January 16, 2020
Horrible customer service & communication. Not quite sure how you self claim 67 years of excellence on your business cards. Has any member of leadership ever heard of service recovery? Would not recommend how you self claim 67 years of excellence on your business cards. Has any member of leadership ever heard of service recovery? Would not recommend Lokey to anyone who expects good customer service & competence. More
by cb
Verified CustomerOther Employees Tagged: Anthony Nicholas, Chuck Schnitker
January 16, 2020
Chuck S always takes great care of me and my car. They finish when they say they will, and they call me immediately. Awesome service! finish when they say they will, and they call me immediately. Awesome service! More
by Damita
Other Employees Tagged: Chuck Schnitker , Lee Aaron
January 14, 2020
The only reason I would go to this dealership is because I have a fleet vehicle that is a Nissan. I brought my vehicle in for a recall and an oil change. The service representative kept asking for my fleet I have a fleet vehicle that is a Nissan. I brought my vehicle in for a recall and an oil change. The service representative kept asking for my fleet ID card. All I have is the ID card on the Enterprise Fleet app. After much grousing he finally sought help from someone else who told him just to type the numbers from my app ID card into the Nissan system. The entire time I was there I was made to feel like I was just being a problem, when all I was trying to do was to get my vehicle serviced. More
by dgriffin4
January 14, 2020
Oil change My service was excellent, excellent, excellent. Have a nice day.. I enjoy my Nissian Maurano very much, so far I have not any problems with my car My service was excellent, excellent, excellent. Have a nice day.. I enjoy my Nissian Maurano very much, so far I have not any problems with my car More
by WWURR
January 10, 2020
Love the service you get at Lokey Nissan. I've had the pleasure of working with John. He got me checked in, was very polite, and took care of all my needs. Couldn't have asked for a better experience. pleasure of working with John. He got me checked in, was very polite, and took care of all my needs. Couldn't have asked for a better experience. Wouldn't go anywhere else! More
by cspetry13487
January 04, 2020
Oil change done and was advised i did not need my tires rota Ihad an oil change done and was advised i didnt need my tired rotatef and everything else was good to go. John / Rep was kind and personalble. There w Ihad an oil change done and was advised i didnt need my tired rotatef and everything else was good to go. John / Rep was kind and personalble. There was great coffee as always and the donuts are immaculate. More
by RHONDAVAUGHN4
December 24, 2019
Excellent service Explained needed work and estimated cost, completed service work timely, the cost estimate was adhered to with no surprise charges. Got discount that Explained needed work and estimated cost, completed service work timely, the cost estimate was adhered to with no surprise charges. Got discount that my email coupon provided. More
by MIKE
December 19, 2019
Excellent customer service and service Always a great experience. Clean waiting room. Top notch customer service. The advisors are thorough and always advise of the price before they do Always a great experience. Clean waiting room. Top notch customer service. The advisors are thorough and always advise of the price before they do the work. More
by QTGHOST1
Other Employees Tagged: Kevin Massey , JB Kerns
December 12, 2019
Courteous, professional, and friendly. The service team at Lokey Nissan is courteous, professional, and friendly. It makes one feel like part of the family. Thank you, to the Service Team! The service team at Lokey Nissan is courteous, professional, and friendly. It makes one feel like part of the family. Thank you, to the Service Team! More
by sisternuni
Other Employees Tagged: Anthony Nicholas, Kevin Massey , Amberlyn Moore, Mike Parrish
December 07, 2019
Fantastic We have two vehicles, Altima & Frontier, which have been under the care of Kevin Massey from the beginning. He has always been on top of all our vehi We have two vehicles, Altima & Frontier, which have been under the care of Kevin Massey from the beginning. He has always been on top of all our vehicle needs for years.I have full trust in his judgement & recommendations. He is the reason for this high recomendation! More
by ROBERTKOECHLIN
Other Employees Tagged: Kevin Massey
